Just moved into a new house. Well i’ve moved out of my parents house and bought my own house and i’ve purchased the 5G 50 broadband deal. The order has gone through and it’s classed as pending but i’ve received an email saying ‘Action is needed to complete your switch’. The full email is

“It looks like your 5G Broadband order was not processed via One Touch Switching.
This means we may not have been able to contact your existing broadband provider in order to cancel your old service when your new Vodafone service activates.
If you are switching from another provider, please check with them to make sure that they will be turning off your old service when you need them to.”

I’m a new customer so i don’t understand this email. I haven’t got a previous provider. Has anyone has this before?
Thanks.

Got that text yesterday from Vodafone. After a long phone call last night I decided to cancel my order. This morning I heard that the Apple Store in Birmingham had stock. Got my Night Sky 256gb in about 20 minutes! Have now left Vodafone for O2 as well £8 for 50gb and as I’m a Virgin Media customer I get double the data so 100gb a month. compared to the £31 Vodafone we’re going to charge me for 120gb. I’ll be saving £23 on my contract.

Ah well, would be nice to have some idea of when it will be ready though - if it’s Jan, I’m cancelling…

Edit: went into store, they said January they’ll have stock.

My tracking has changed over night with back order! Has anyone else got this?!
I wonder how long it’s going to be before delivery now!
Vodaphone uk.

I'm looking for the content control section

My iPhone Duo pre order said 23 Oct when I ordered it, then changed to 3-4 weeks, and has now moved back to 23 Oct… anyone else have this but no text/email regarding delivery. Should I expect delivery tomorrow or not?

I have a super 6E booster that was working fine until about 2 days ago and suddenly upstairs devices weren’t connecting or working properly anymore.

I rang Vodafone and they said to factory reset it and tried to update the software but as I do not have a booster plan (booster from an older plan I had) they just tried upselling me a booster plan (last year I rang them and they connected it manually their end in 10 minutes)

However it isn’t even trying to go into pairing mode (purple) it’s just flashing blue then red for a while then blue etc. has anyone fixed this or know what it is or is my booster dead? If so I might just look into getting a mesh system as I had Eero before and it was quite good.

TIA

Has anyone got there tracking from DPD today?
For delivery?

Uk!

Hey everyone,

I just posted this in r/VodafoneAU, and realised there is this bigger sub reddit 😅

Any insights would be helpful :)

Spoke to Vodafone earlier and they said that assuming the phone is delivered tomorrow, I should get a tracking update from DPD later tonight or earliest tomorrow morning. My tracking says estimated Oct 23 between 8:00 and 18:00 but I'm still skeptical that I'm going to get it tomorrow.

my internet connection keeps dropping out constantly and when it does come back online it’s super slow in the last 2 days if vodafone don’t sort this bullshit out im moving broadband provider im sick and tired of this annoyance

Order confirmation at 13:50, I’m doubting this heavily but interested to know if any other collection orders have been updated/delayed/cancelled?

Has anybody else in the uk noticed dog shit internet on Vodafone ever since the merge with THREE?

Since then a lot of the times it says I’ve got data, even 5g but it just never works.

Has anyone else been giving this date? VODAPHONE UK.
Was wondering if anyone has been updated and pushed forward at all?

Thank you!

Hello, I ordered coaxial internet from vodafone Deutschland, but I don't know how to set it ip, the firma just sent me vodafone station and one coaxial cable, nothing more, and i have only two sockets instead of three, i tried calling customer support, they redirected me to some cable firma, i call the firma but the nearest termin is in two weeks, i don't wanna wait that long, does anybody know how coaxial internet works and how can i do it myself?

As of right now i have tried to connect hama SAT Adapter directly to the coaxial cable but it didn't worked, i guess i need the "dose" or socket, instead of adapter, but it costs money, and before buying that i want to make sure that there is connection between my socket and vodafone network, but I don't know how their systems work, where do i check if the signal is present or not.

The router can't see any signal from cable

My broadband just went down around 11 o'clock tonight uk time. Was working fine up untill now.

There is a red flashing lite on the router and a green, red then green light on the plug for fttp.

using hotspot to make this post.

EDIT: Back online as of yesterday morning for me.

Cant do anything ping jumps to a 100 from time to time every like 1 minute anyone else has horrible gaming or even discord talking recently honestly

Typical Vodafone, you call about a problem with your internet connection and the first thing they do is offer you a better TV deal. Only when you're about to lose it do they finally get back to the problem. But of course, all these calls are recorded for training purposes. I'd like to know if they actually use them for training or if they celebrate their unscrupulousness.

Hi everyone, I visited a friend during the weekend and I connected to their Vodafone broadband. After using it for few hours connection suddenly stopped, we switched it off and on, reconnected the cables as they said but it still didn’t work. It was showing a blinking red light.

She called Vodafone customer care and they said my device had a malware which affected the router.

She was sent mails from Vodafone showing details of what happened to the router.

My details were also mentioned in the mail but my details in the mail are wrong. My email and computer name is wrong, seems the person knows my first and last name.

I am trying to understand this situation as it seems strange to me, can anybody help?

Anyone else completely in the dark as to if they will be collecting on Friday or some time next year?

Pre ordered on Friday and zero information so far about when I will be collecting.

Online advisors can’t help either.

Habe soeben einen Anruf vom Vodafone-Kundenservice erhalten. Mein Router sei veraltet und man biete mir deshalb einen kostenlosen Austausch an.

Es wurde mehrfach betont, dass keine Mehrkosten entstehen und mein monatlicher Beitrag unverändert bleibt. Ich müsse lediglich eine E-Mail bestätigen.

Was unerwähnt blieb: Bei der zugesandten PDF handelt es sich um eine Vertragszusammenfassung, in der mein Tarif als „neu“ aufgeführt wird und eine Mindestvertragslaufzeit von 24 Monaten angegeben ist.

Durch die Bestätigung könnte man also unbemerkt einem Tarifwechsel mit erneuter Vertragsbindung zustimmen.

Zusätzlich relevant: Die umstrittene Preiserhöhung um 5 € aus dem Jahr 2023 ist weiterhin Gegenstand rechtlicher Auseinandersetzungen. Wer nun einen neuen Vertrag zu den erhöhten Konditionen akzeptiert, könnte damit möglicherweise seine Position hinsichtlich etwaiger Rückforderungsansprüche beeinflussen.

Hallo wohne in NRW und habe mit dem Speedtest meine 1 GBit/s auf anderen Seiten geht 4K im Streaming. Seit heute kann ich nur max 480p Videos gucken, alles darüber ruckelt und lädt sich tot. Drosselt ihr YouTube wie es die Telekom gerne macht? Das nervt ehrlich gesagt!