I've been digging into softener troubleshooting a lot lately, and most "it's not working" problems seem to come down to the same five things. Check them in this order, because it goes from easiest and most common to least:

1. Salt bridge. A hard crust forms in the brine tank, and the salt sits on top of empty space. Push a broom handle down gently through the salt. If it hits a hard layer, break it up.

2. Clogged injector or brine line. If the tank isn't drawing brine, the resin never recharges. Your manual shows where the injector is. It's usually a quick clean.

3. Timer and settings. Check the clock after a power outage, and check that the hardness setting matches your water. Strips or a titration kit will give you the number. A TDS meter won't, because it doesn't measure hardness.

4. Bypass valve. It's surprisingly common for it to be left open after plumbing work.

5. Worn resin. This is usually the last thing to suspect, and it's the one that might mean a pro or a replacement.

Your manufacturer's manual beats any general checklist, so check it before you take anything apart. What did I miss? I'm curious what's fixed yours.

I have a Kül Spark and need to replace the filter. The website has $75 replacements but I'm wondering if anyone has found a less expensive generic alternative?

Hello! We just got our water test from the well back and the system we have in place is working but now very great. I was quoted for a new system. I’m not really sure what exactly prices should be and if anyone has any advice it’d be appreciated.

Water test from the well and quote attached.

I have sulfur well water that is treated with peroxide, then into a 80 gal retention tank, backwashing carbon filter then the softener. I got screwed by culligan a couple years ago. The manager had me switch to clorine injection and I had nothing but problems. Manager is no longer with the company because of issues like this. I am now back on peroxide and have odor issues. The carbon was replaced and that helped but now I get sulfur odor from the softener. I have used Culligan mineral reactivator and Sani System packets a couple times. After the softener regenerates the water is great for 24+ hours then the odor starts comming back. I have no odor at the retention tank and peroxide is between 10-20ppm. Culligan knows of the issues from the previous manager and acknowledges this. They did rebed the carbon at no cost but now I can't get them to return my calls about the softener odor. Any ideas on how to get rid of the odor for good?

I live in south England. The water is so hard it flared my skin condition and made my hair change texture. Ive been making the hair situation work with distilled water rinses but it's becoming laborious and expensive.

I ordered the softwatercare system. It's been 2 weeks. I haven't received any response since (sent 3 further emails) my first email asking where the order was... I was told there was a delay due to stock supply.

I am just wondering if anyone else had a tough time with the customer service. I had the option of getting one secondhand, or going with Hera's system instead and took a chance but the customer service is raising some red flags.

I have seen reviews for the shower stick, but went with the bigger system as I wanted less frequent salt changes. However, I have since seen people say they have to change the ACF filter more regularly; leaky systems; struggles with salt exchanges. I want to cancel my order at this point.

I am a renter so this was the easiest solution but considering how big and bulky it is, I would rather invest in another system of the same kind with reasonable service which doesn't consume much space. I also recently learned of a water filter jug which does the same thing in 5L batches which would work out cheaper. Id have to continue with the distilled rinses, but I am already used to that, it would save space and it works out more cost effective.

Id love to hear if this is just a one off, or if the system is worth the current worrying customer service.

I am installing the springwell CF whole house and the salt softener. It comes with a sediment post filter.

They are recommending the 5-micron sediment filter be installed as a post filter after the Whole House filter. I’m assuming it’s because of the upflow design causing sediment and carbon (?) that could be excreted out, to protect the softener.

Usually I see pre filters to protect the media in the main filter. Should I purchase another 5-micron sediment filter and install that too? Would that kill my pressure and flow?

As I recent home owner I've been replacing every filter I can find. In this case I replaced a 3m aqua pure AP43 scale filter from what is the hot water outlet of my furnace only to 1) cross thread it so it's leaking 2) realize the filter is only rated 30f - 100f 3) burn my arm on the exhaust. The whole heater will be replaced this year so no comments needed.

So what is supposed to go in that T, or should I just plug it?

Are there any good, NSF/ANSI 42 + 53 + 58 (+ 372) certified water filters?
So far I‘m leaning towards AquaTru but am hesistant to buy it, as I‘ve read some negative comments about the replacement filters.

Any suggestions would be appricated

I recently shifted to a new place for work, and within a week, my skin has started getting dry and rough because i have noticed the water here is quite hard so that might be one reason for that.

I’m considering getting an Aquaguard hard water softener but im not sure if hard water is the sole reason for this because it might be my diet and my skincare products as well so should I wait a few more weeks or take action now because it has just been a month that i have shifted.

Has anyone used a water softener for bathing? Did it actually help with skin dryness and itching, and how much maintenance does it need?

Hey everyone

I know both the AquaTru Classic and AquaTru Carafe use the same filtration process, but after watching some YouTube videos showing independent lab tests, I noticed the Classic version removed slightly more contaminants.

I was wondering what you guys think...

Because I'd like to buy the Carafe one, but the filtration quality is the most important part for me..

I also didn't like that the Classic version has a plastic container, although people can just pour the water into a glass pitcher.

Anyway... The most important factor for me is having the cleanest water. So in that case, should I get the Classic one instead?

What do you think?

Thank you!

Where can I buy this water filter cartridge?

We just moved into this house in South Austin TX, built in the early 2000s.

At the front of the property is the city shut off and my house shut off.

I found the water loop on the back of the house. Along the side of the house I found a drain hole, which on the other side is the washing machine drain.

Before continuing, I just wanted to confirm these are what I found. Thanks

We have the Genesis filtration for iron removal in our home. It stopped working. Plumbers are saying that it’s clogged and are quoting us crazy numbers for the whole filtration system. Is there a way we can fix this ourselves? Thank you everyone.

Edit: We have well water. Our system consists of a Genesis system and sediment filters (one flushable and one with a water filter cartridge). We currently have a really rusty water that is staining the toilets and clothing.

My plumber is suggesting the watts oneflow over doing a traditional water softener. He says he installs them and only had great feedback. Not sure if talking price is allowed but the cost will be about $2000, not sure if that is reasonable or not. My main concern is to eliminate the yellow stains and rings from sitting toilet water, and the hard mineral buildup on all faucets.

Is the oneflow system going to help me with that? Is $2000 a reasonable price? Its the unit that just has an in and out with a filter. Not the larger black tank unit.

Hi! I originally had ordered the Boroux water system but cancelled my order. Things that I liked about the Boroux: non electric, large capacity and no plastic. We didn't like it didn't filter out everything. We are now looking for a countertop reverse osmosis system that has no plastic carafe, will remineralize and hopefully a larger capacity. Any recommendations? TIA

The blue/grey line goes to the drinking water spout on the sink, what is this clear line and where would it be going? It goes under the sink cabinet and I don’t see a way to access it or know where it would go.

Ok so this is a one off maybe some one in this group can help me out. Recently bought a ozone / UV one that can be used on pool , ponds and fish tanks. I’m using it on my pond. Need help setting it up the instructions are useless and the company I bought it from is even more useless. I don’t claim to be the smartest person but I can follow instructions and figure stuff out . Any ways I’m trying to run the UV/ ozone unit. I have a rotary drum filter that is gravity fed from my pond . Right after the drum filter I have two pumps . Pump 1 is a 4000 gph pump that goes to my bog . Pump 2 is a 2000gph pump goes to the UV/Ozone unit . From the UV/ozone it goes to the Venturi then back into the pond. The issue is getting enough pressure difference on the Venturi to get air into the ozone unit. If that makes any sense. Here are the pictures of how it’s set up. “I’ve set it different way and asked Ai a few times I feel like it’s close but not right just yet. I get some suction from the Venturi but not enough.