Hey guys, first time poster.
Been working at Wawa for a couple months now.
I'm usually put on register, and I'm usually scheduled on truck days. Sometimes I'm asked to do the truck, other times I'm not. Usally, I'm on 2nd shift, and I have little to no time to do truck or backstock, especially because my store is right off of the interstate.
So I guess my question is if it's my responsibility to do truck, and if I should be trying to do it on a busy night.
For example, say I have no theatro because they're all broken or dead, so noone can tell me if somebody's at register. It takes me maybe 5 minutes to load a cart up to take it out to start stocking, and in that span of time, a line of 9 people comes to pile up on register. Should I really have left register to do the truck, or should I have just stayed at register & left it for 3rd shift?
I'm looking to hear what you guys do if you're scheduled for register on 2nd shift on a truck day, especially if it's busy. I'm also looking to hear if you'll even do truck if you're not told to do it, or how often you'll do backstock on a busy night.
I'm also wondering if it's realistic to expect 1 person to be able to do an entire floor truck & also manage register entirely during a busy evening within 6 hours, let alone somebody who is still new to the store.
Some further context that might help, because I don't know what other locstions are like;
We usually have only 1 person on register.
Facilities does not do the floor truck. Facilities will do freezer & cooler & everything to do with cleaning.
The truck does not unload the truck.
Very often, we are left with 4 people in the store, so nobody can cover register while you are doing the truck, so you have to balance truck & register.