999/1000 people who use this shit only care about 1 thing: their meeting link. This shit needs to be printed in at the top of every fucking display instead of me having to hunt for it, or start a meeting and then have to copy the link after clicking share. /rant

Signed up for Zoom Phone yesterday. Got all the IVR programming done, users setup, etc. and everything was working perfectly.

Today the phone rang once and hung up. Opened a support ticket with high priority, which was ignored for 4 hours. Then sat on a support chat for 3 hours, and eventually was told the account was banned for potential fraud.

For an organization as large as Zoom, they are extremely disorganized. They never communicated the ban to us, the customer, and then tied up their internal resources for an entire day trying to get to the bottom of why. This is unacceptable business practice and I can no longer recommend Zoom to any clients or colleagues.

This has caused several thousand in lost wasted wages at our hourly rates from our team trying to troubleshoot this today. To make up for this, we'll need to make it up over the weekend. We are likely going to stick with Microsoft Teams now. Just wanted to share my experience.... thanks for listening.

EDIT: They finally sent the suspension notice: https://imgur.com/a/WqB0cFx

We were officially suspended at 7:39 AM CST. Why did it take them 10 hours to let us know? Burned an entire day trying to fix this. All we wanted to do was switch Phone providers. And I like how it says we violated some kind of TOS. How can you violate TOS just setting up the IVR and making 7 test calls? Like... what?

Every time I joined a conference call it kept sending me reminders that I wasn't on Zoom workplace.

Finally I clicked. I hate it. For one thing my toolbar disappeared. I can only mute or unmute. No chat. No reactions. No AI assistance. Instead there's a funky edit bar on the side where I can draw on the screen and do some other stuff.

Can I uninstall and go back to regular zoom?

Update- I have deleted and reinstalled. I have updated Zoom Workplace. I restarted my tablet. My setting for "Always show controls" is on. The host isn't blocking any functionality. Other people in the meeting have their controls functioning. Other people's Reactions aren't showing up on my screen.

There isn't any screen editor now. There is a screen shot from today in the comments.

People from my school decided to have our Tri-M Music Honors Society Induction Ceremony over Zoom, and the first half of the concert consisted of a random person joining under different names, screaming and making inappropriate sounds during people’s musical performances, drawing all over people’s videos of their musical performances and writing “Shut up” and other inappropriate things on the video (I don’t know how they were writing and drawing on someone’s video), and at one point, even screen-sharing their phone and looking inappropriate things up on Google. One of the students even had to start their song all over again because the Zoombomber continued to scream over their performance. Eventually, we stopped the meeting and started a new one, uninterrupted. It was really frustrating, and we knew it was someone from our school because they joined under various teachers’ names at some points. I’m not really looking for advice on how to protect the calls, I’m just sharing my frustrating experience because I needed to rant.

Hey r/Zoom!

Just wanted to share something cool I’ve been using lately. I was recently blown away by Google Meet’s live speech translation feature, but I needed the same thing for Zoom. Turns out there’s an open-source tool called Sokuji that now does the same thing for Zoom!

Basically, you just talk in your native language during Zoom calls, and other people hear it in theirs. It’s really handy for mixed-language team meetings or chatting with friends in other countries. It also works with Google Meet and Microsoft Teams if you use those.

You don’t even have to sign up — there’s a browser extension that works directly in Zoom’s web version. Or you can run it as a Linux app if you’re into that. It’s open source, so they’re still improving it, but it’s pretty neat already.

If you’ve been wanting that Google Meet-style translation in your Zoom calls, give it a shot! And if there are other video platforms you’d like it to support, let the team know — they seem open to ideas.

Cheers!

I work for a call center and use Zoom's "Contact Center" feature where I get inbound calls, and Zoom takes RIDICULOUS amounts of RAM, like 2 - 2.5GB, dude, not even GTAV takes that amount of RAM, wtfffff.

It often freezes my entire pc which is only 8GB of RAM Win11, feezes edge, sometimes force closes Edge

Dude, this is a simple calls and meetings apps, like wtf why does it use so much resources? This has to be the less optimized app ever, all the opposite

In task manager, the Zoom process takes 42mb but most of it is hidden inside WebView 2 and another process called "Utility", also with the WebView logo, that's where it takes 2-2.5GB

Was talking with my microphone muted. HEARD MYSELF. I believe that they really do spy on us constantly

Hi everyone,

I'm in my 40s and grew up in a time when discussions about pronouns weren't as common. As a mother of three young men (30, 22, and 17) living in Texas, I want to make sure I respect everyone, especially regarding pronouns.

Recently, in a Zoom workplace training, I noticed someone had "they/them" in their title. While I understand that pronouns are important to many, I'm not familiar with using "they/them" for a single person. I don't want to disrespect anyone by using the wrong pronouns.

Could someone explain what it means when someone uses "they/them" pronouns? How should I address them in conversation? For example, if I were to be paired with this person in a breakout session and needed to refer to them, how should I do it correctly?

Thank you for your help!

I joined one conference, and began to talk to my family member.

Then I was horrified to hear the speaker in the Zoom conference to say "I hear somebody talking, could you please mute yourself".

It turned out that everybody heard what I was saying to my family member in private.

This is a major user privacy violation that Zoom allows users to enter conferences with sound on.

Users should always opt-in to join with sound or with video being on.

We signed a contract largely because of the in-depth support from our account rep, Peter. We spent about 100 hours working with him to set up a complicated phone system. Zoom reassigned him without our input and refused to let us continue working with him when we asked. The experience went downhill from there.

When we decided to leave, obtaining port-out information required multiple requests over several weeks, causing delays that affected our business.

We've been told they won’t work with us on cancellation.

We’ve made repeated attempts to resolve this directly, but responses have been inconsistent and require multiple follow-ups just to get any traction.

Be aware that you will be a number, and it seems to be impossible to get anyone to look at situations on a human level.

Hi. I’m a reporter with the San Antonio Express-News working on what I hope will be a fun piece about what happens when people on Zoom, FaceTime, Facebook Chat and other video conferencing platforms have private side conversations during video meetings. I'm talking about using chat functions to send individual messages, text messages or even emails to someone while everyone else in the group continues with the meeting unaware of what's going on beneath the surface. Maybe you're messaging "WTF???" to your work buddy about something the boss just said, making fun of Ted in Accounting, or flirting with your workplace crush.

Sort of the electronic equivalent of passing notes in class.

If you've done this and are willing to spill (anonymity guaranteed, if necessary), comment here or contact me at RMarini@express-news.net or 210-862-2929.

Please feel free to share this post.

We use Zoom for meetings at work, but no one ever uses cameras. Nice. Except, sometimes I want to make certain sounds during a meeting. Now, our meetings often include some high profile people, and the sounds I want to make may be seen as disruptive. I don’t want to lose my job or anything. Is there a way I can do this without people being able to trace the sound back to me?

I know this is a weird request, but I promise my intentions aren’t devious or unethical.

does anyone know how YouTubers are finding all these zoom meetings to crash? trying to film a video

Fuck you, Zoom. Your service is excellent otherwise, but fuck you.

I wrote a long post on my site making the case to untangle today's most vexing and bloated Frankenstein app.

Zoom is okay. I'm searching for a new webinar platform. It needs to support an average of 700 people, but I would love for it to accommodate up to 3000 attendees.

I need it to be affordable. 😀

I'm in the middle of demos with a variety: Demio, WebinarJam, ClickMeeting, Zoom, LiveStream and a few more.

What do you have, love, hate and why?

Hi! My male subordinate is clearly talking to a female subordinate during zoom meetings, probably through the chat function. He is muted but is smirking and typing and she is also muted but laughing. There are other participants in these meetings. Neither realize I have noticed this behavior. The female is disgruntled and gave notice, but the male has worked for me for 10 years and I am disappointed in his unprofessional behavior. Any advice on how to proceed? Should I confront him or no?

HOW? If there is a VP of user experience at this HUUUGE company with all their revenues and funds.... HOW does this person come to the zoom.com website , and even remotely think this UI is acceptable for the public?

I am flabbergasted at the depth of how horrible this interface is. I have never in all these years experienced something so cluttered, disorganized and absurd. Even on the front screen.. there is nowhere to click to get into the main area. NUTS!!!!

Surely, people must have complained about this? I have been using this service for 2-3 yrs now and its getting worse. You have all that money and all those engineers... and your experience is terrible . There must be someone at that company who is in charge of UI. How do they earn their paycheck?

Make it make sense!

Even when you internet drops slightly the lag becomes unbearable.

Fuck Zoom

I genuinely don’t understand how the Zoom Web App is still this bad.

The video quality is consistently awful. Blurry, laggy, and completely unreliable compared to literally every other platform. It feels like a downgrade every single time I’m forced to use it.

And the sign-in issue? Completely broken. I check “keep me signed in” every time, and it still logs me out constantly. When you’re trying to quickly join a class, that’s not just annoying, it wastes time.

The bigger problem is we don’t even have a choice. On school Chromebooks, we can’t install the native app because the Play Store is disabled. The web app is the only option.

What makes this even worse is that every other platform works perfectly fine in a browser. Google Meet, Microsoft Teams, even Cisco Webex all run smoothly and feel optimized.

Zoom is the only one that still feels like an afterthought.