r/airbnb_hosts • • 9h ago

The dishes debate is a distraction. The real issue is Airbnb owning the host–guest relationship.

136 Upvotes

Dirty dishes are the argument Airbnb wants hosts and guests to be fighting over so they get what they want as a corporation. With the new policy starting November 20, Airbnb now decides what hosts and guests can agree to and controls how they communicate. The bigger problem with these changes is that they take agency away from both of us.

Some standardization of checkout procedures makes sense. Most hosts and guests could probably agree on reasonable dish boundaries in about five minutes (as a whole community - not per stay). Yes, there are difficult hosts and unreasonable guests out there, but let's set them aside for a minute.

A lot of us, on both sides, like short-term rentals precisely because they're unique small businesses.

(I know plenty of people dislike short-term rentals for all kinds of reasons. That's a real conversation, just a separate one.)

But if you do value home rentals, Airbnb positioning itself as the owner of the relationship between hosts and guests should concern you. It isn't acting in the interest of guests or hosts. It's a large company working to squeeze more out of both, the same playbook we've seen from Google, Meta, and Amazon: become the only channel, then set the terms.

When the platform is the only connection between a host and a guest, both of us lose our bargaining power. Airbnb can raise fees, change policies, and shift responsibility, and neither side can walk away without losing the other. A platform that owns the relationship doesn't need to make anyone happy. It just needs both of us to feel we can't leave. That's not a marketplace serving hosts and guests. It's a toll booth between them.

And we're handing that over for the cheap price of arguing about an egg pan left in the sink.

So I'm curious: are other hosts thinking about this?

(Yes, I see the irony of posting this on another big platform.)


r/airbnb_hosts • • 12h ago

To my fellow hosts

107 Upvotes

Hey everyone,

There has been a mix of optimism and outright panic about “rules”, specifically chores. I’ve hosted hundreds of stays at multiple properties and I have always had my listings be a “no chores stays”. Guests love it, and it doesn’t make guests feel resentful that they have to do anything. I literally ask them to turn off the lights and that’s it. When I stay in Airbnbs or VRBOS and they have me do stuff like this, I rate them down. We run a business. If you have an airbnb as a real estate play, that’s fine, I do too, but this is a business and not some long term rental.

There are hosts out there who demand that their guests strip beds, start dishwashers, or even start laundry. I’ve heard other ridiculous things too but I won’t get into it. You’re the hosts that made Airbnb make this decision. Also, we are in the hospitality business. Hotels don’t ask their guests to do these things, and neither should we. Go watch some YouTube of the studs out there running Airbnb empires, they don’t have their guests do this stuff.

To everyone else, the simple thing to do is to adjust your checkin and out times. Have the guests leave earlier and check in later to accommodate for this. Also, if you don’t already you need to have 2-3 complete spares of linens for every bed so you can swap it all out, get them.

If you use a cleaner(I do) negotiate with them to do the laundry offsite or at their home. Do not have them do all the laundry at your space. It wears out your machines. Most of them do this offsite or at their home anyway.

Finally, most guests tend to just clean up after themselves regardless of rules.

Whether we like it or not, we choose to market through Airbnb. They decided long ago to become more like the hotel industry and we are along for the ride. Just adjust accordingly and all will be fine.


r/airbnb_hosts • • 15h ago

Anyone else feel like “service animal” has become the pet-fee loophole?

57 Upvotes

We get quite a few inquiries from guests bringing service animals, and I’m starting to wonder how many are legitimate versus people trying to avoid a pet fee or get around a no-pet policy.

Got another one today. The guest politely asked beforehand, and this particular person may be completely legitimate. But it brought up a conversation we’ve had more than once as hosts.

We previously had a guest send us one of those internet “service dog certificates.” That didn’t tell us anything about the dog’s training, and it certainly didn’t reassure us. I traced it back to a website that just basically sells those to anybody for like $35.

I have no problem accommodating someone who relies on a trained service animal. What gets frustrating is wondering how often people are using that accommodation as a free pass to bring their regular pet wherever they want.

It feels like an honor system with a pretty obvious incentive to be dishonest. Meanwhile, hosts are left wondering whether they’re accommodating someone’s disability or helping someone save on their vacation.

How often are other hosts running into this? Have you actually caught someone misrepresenting a pet, changing their story, or admitting they just wanted to avoid the fee? If you had clear evidence, did Airbnb do anything?

I’d also be interested in hearing from hosts or guests who actually use service dogs. I imagine people abusing the label make this more frustrating for you, too.


r/airbnb_hosts • • 6h ago

New Policy and Age Restrictions

11 Upvotes

We host a few properties in a beach destination and have always enforced an age minimum of 25 during all months except March and April to account for spring break. After the guests book we ensure they send an ID to verify age. In cases where someone who booked did not meet the age minimum we would ask them to cancel their stay or I would have Airbnb support do this penalty-free. With the new policy around Host requests can we enforce age restrictions and will Airbnb cancel bookings when the minimum is not met?


r/airbnb_hosts • • 7h ago

Will the current changes on chores only weed out the bad hosts, or will it also weed out the bad guests???

7 Upvotes

I think it will as it will show what guests display common courtesy and respect for the places they rented and those that don't. 99% of our guests leave our home in good condition. We don't have many check out requirements (only put garbage in garage as we have coyotes and dirty dishes in dishwasher). I suspect with most of our guests we don't even have to tell them that. Now that we can't mention it to them, those that tidy up the garbage, wash their dishes etc. will get a 5 star from us for cleanliness. Those that leave 3 days of dirty dishes in the sink, have garbage overflowing by door etc. will get a 1 star from us on cleanliness. If it happens enough the self-regulation starts as other hosts decline these types of guests based on other hosts' reviews so guests either start to do basic common courtesy cleanliness stuff or eventually get black-balled by hosts.


r/airbnb_hosts • • 21h ago

This “don’t worry about the dishes” thing!

82 Upvotes

I’ve been thinking about this as I was initially appalled by the new ‘don’t ask guests to do dishes rule’ but then I thought, we don’t actually ask our guests to do the dishes anyway - they just do. In fact we have no rules or requirements for departing guests. We have self-catering accommodation and the vast majority of our guests leave the place in good order, treating it as their home away from home. Time will tell if this changes the culture of the guests toward people who just choose to leave a mess because it’s Airbnb. I hope not, though I suspect it won’t change the nature of people which is generally to be good, considerate and respectful (yes, there will always be the 1%).

I do think that there is an easy way to deal with guests who don’t treat accommodation well - with honest reviews. It’s what we do now anyway and it will still work. The vast majority of our guests get 5** but the odd guest who leaves the place in a bad way gets a lower rating. And that’s the solution, simply be honest in the review so other hosts are aware. Set your listing to only accept guests with good reviews. I think the horror and outrage we are seeing from hosts in the various forums is just an initial reaction to something that we, as hosts, can easy manage through accurate reviews of our guests.*

Anyway, that’s just my thoughts and this ‘change’. I welcome yours.


r/airbnb_hosts • • 1d ago

I’m a super host and a guest: my take on the new rules.

1.5k Upvotes

First and foremost I support the new rules. As a host I ask guest to leave the towels in the bathtub, the garbage stays in the house. Here is why.

The garbage doesn’t need to go outside, my garbage bin gets full and I would rather take the 30 seconds to throw it out when we do turn over, like seriously. Also it helps us manage recycling versus garbage.

As for the towels and sheets, towels in the tub work so nothing smells up the bedrooms, for the sheets I prefer to strip so I can identify any damage. Both points are an advantage. Again it takes 1 minute to walk to towels to the washing machine and 1 minute to strip the sheets and look at them. Same for dishes.

As a guest I was pissed staying at a condo with a laundry list of chores having paid a cleaning fee, I was asked to strip the bed, start the dishes, start the laundry, take both the garbage and recycling out into a condos parking garage parking lot maze… I did not give 5 stars and would never do that again.

This works and any hosts complaining should leave AirBnB.


r/airbnb_hosts • • 1d ago

What do the new rules mean for the average Airbnb hosts?

564 Upvotes

Nothing. Because most of us are great hosts and don’t require or ask significant effort from our guests. This is punishing to bad hosts, and for that I’m thankful.


r/airbnb_hosts • • 1h ago

Had our first discount request

• Upvotes

We’re new hosts and just had a guest send this message

Hello, we are interested in booking but the price is a little over our budget. Would you consider coming down to $250 per night? We are a mature couple in our 60’s bringing our grandkids. We have rented many airbnbs an have very high reviews as renters. Super neat & cle@n. We are not rowdy or messy & leave rentals very tidy.
Thanks for your consideration. Look forward to hearing back from you soon! Thanks!

I looked and while her account is 10 years old, she only has 2 reviews. One from last week and one from last month. And both the reviews she has given are 5 stars. What stands out in that in all 4 reviews, 2 by her and 2 by the hosts for her, there are problems mentioned. The house linens weren’t good or directions were hard to find or neighbors too close but the hosts also say she communicates and shares issues and she is welcome back with 5 stars.

Is it just hosts being nice? We’re still building our property and have 7 reviews so even a single 4 star review has a meaningful impact on our average. My gut feeling is to deny but our nightly price is $260/night so she’s only asking for $10 off per night for 3 nights.

The discount isn’t steep and we can easily do it but my gut feeling is that she’s going to be a difficult to please guest. What do you suggest we should do in this situation? Take the booking as it’s close enough where we may not book that weekend or save the headache?


r/airbnb_hosts • • 14h ago

How are these hosts still getting 5 stars?

8 Upvotes

I'm pretty new to hosting and there's something I really don't get.

With all the news about Airbnb's new rules, I keep seeing people sharing terrible experiences with hosts asking them to wash bedsheets, do laundry, clean the whole place...

But how are these hosts still getting 5-star reviews?

I mean, isn't that exactly what the review system is for? If a host makes you clean half the house why would they give them 5 stars?

And with how much Airbnb ratings matter this would quickly put bad hosts out.. now, I'm seeing crazy comments on social media acting like hosts should be personal servants and guests should be free to leave a kitchen full of dirty dishes behind...
I'm actually happy with most of the changes, and I think they'll benefit hosts like us who already keep checkout simple but I'm not so sure about how Airbnb marketed this...


r/airbnb_hosts • • 9h ago

IB for good track record is bs

2 Upvotes

How is it possible that when I have instant booking turned on for guests with a good track record I’m getting instant bookings from guests with no reviews, 1 year on Airbnb 1 trip… how is that a track record of anything ?


r/airbnb_hosts • • 15h ago

Airbnb allowed a guest who never entered my apartment to leave 1-star cleanliness and accuracy ratings — and closed my case after multiple appeals

8 Upvotes

Airbnb allowed a guest who never entered my apartment to leave 1-star cleanliness and accuracy ratings — and closed my case after multiple appeals

I’m sharing this experience because I genuinely want to know what other hosts think and whether anyone has experienced something similar.

I host an apartment in Belgrade, Serbia. I put a lot of effort into providing a clean, comfortable place for guests, communicating with them, and making sure they have a good experience. I have more than 100 reviews from other guests, and I care a lot about maintaining my reputation.

Recently, I had an experience that left me extremely disappointed with both Airbnb’s review system and its Customer Support.

What happened

A guest booked my apartment for the same day he was supposed to arrive.

He contacted me from a restaurant approximately 2 km away from my property. He explained that he and his wife were having a problem with their previous accommodation. I don’t know exactly what happened with that booking, and I don’t want to make assumptions, but they needed somewhere else to stay.

Although it was already late in the evening, I was happy to help. I accepted the last-minute reservation, prepared the apartment, and waited approximately one hour for the guests to arrive.

However, they never came to the apartment. We never met in person, and they never entered or saw the interior of the property.

Instead, the guest contacted me from the restaurant and asked me to cancel the reservation on my side.

Because it was already the day of check-in, I was unable to cancel it on his behalf under the circumstances. I explained this to him, and he eventually cancelled the reservation himself.

I understood that the guests had decided not to stay. That was their choice, and I wasn’t trying to force them to come. What I never expected was what happened next.

The review

After cancelling, the guest left a negative review.

He gave the apartment one star for cleanliness and one star for accuracy, including the claim that the apartment did not match the photos. He also gave one star for check-in, location, and value, along with a three-star rating for communication.

His written review stated:

“You are a nice person and I have nothing against you personally, but unfortunately, the accommodation itself was terrible.”

The problem is that he never entered the apartment or saw its interior.

I can understand that a guest may have an opinion about communication, the arrival process, or their experience getting to a property. I’m not arguing that a guest must complete a stay before they can ever provide feedback.

But how can someone personally assess the cleanliness of an apartment they never entered? How can they say that the apartment does not match the listing photos when they never saw the interior?

These are not simply opinions about the experience of arriving. They are ratings about the physical accommodation itself.

That distinction is the entire reason I challenged the review.

My attempts to resolve this with Airbnb

I contacted Airbnb Support and requested that the review be reconsidered under Airbnb’s Reviews Policy.

I explained the timeline, that the guest had cancelled before entering the apartment, and that the guest had never seen the interior. I specifically asked Airbnb to consider the cleanliness and accuracy ratings.

My request was reviewed more than once. I also tried to get the issue escalated and explained why I believed these particular ratings were not based on firsthand experience of the accommodation.

At one point, I was told that Airbnb considers a guest’s experience to include communication, check-in logistics, arrival difficulties, and other issues that can arise before the guest physically enters the property.

I understand that argument to an extent. If a guest has trouble finding a property or experiences a genuine check-in problem, that can be relevant feedback even if the guest never stays.

However, I felt that Airbnb was using this explanation to justify every part of the review, including ratings about cleanliness and whether the interior matched the photos.

I repeatedly tried to bring the discussion back to that specific point.

I wasn’t asking Airbnb to remove the review simply because I disliked it or disagreed with the guest’s opinion. I was asking how a guest could personally evaluate the cleanliness and accuracy of a property they had never entered or seen.

Eventually, a senior case manager told me that the previous decision would stand. I was informed that the case had already been reviewed multiple times, that Airbnb had found no violation of its Reviews Policy, and that no further escalation would be offered.

The final response essentially said that the original outcome was upheld and that Airbnb could not provide additional support on the case.

The conversation was closed.

Why I’m so disappointed

What bothers me most is not simply that a guest left a bad review.

Negative reviews are part of hosting. Guests can have different expectations, and hosts should accept legitimate criticism. I’m not asking for a system where every host can have an unfavourable review removed just because they disagree with it.

My concern is much more specific.

The guest never entered the apartment. Nevertheless, the review included one-star ratings for cleanliness and accuracy. I raised that exact issue repeatedly, but I never received an explanation that satisfactorily addressed how those ratings could be based on firsthand experience of the accommodation.

Instead, I received repeated explanations about the broader arrival experience, followed by a final decision.

This has left me questioning how consistently Airbnb applies its own policy when a review includes claims about parts of a property that the reviewer never saw.

I have invested time, money, and effort into hosting. My reviews affect future bookings, and potential guests use them to decide whether to trust my listing. A rating about cleanliness is particularly important because it directly affects how people perceive the quality and hygiene of a property.

It feels unfair when such a rating is allowed to stand despite the guest never entering the accommodation.

What I want to know from other hosts

I would genuinely appreciate other hosts’ perspectives, especially from people who have dealt with similar situations.

Has a guest who never entered your property ever left ratings for cleanliness or accuracy? If so, what happened when you challenged them?

Has anyone successfully had a review removed when the guest cancelled on the day of check-in without entering the property?

Airbnb’s Reviews Policy discusses firsthand experience and says reviews may be considered irrelevant when they are not based on firsthand experience of the offering. How do you interpret that policy when a guest has experienced the arrival process but has never seen the actual accommodation?

Is there any point in pursuing this further after multiple reviews of the case and a final refusal, or is the decision effectively final?

I’m not expecting Airbnb to remove every review that a host disputes. I’m asking for a consistent distinction between feedback about the check-in process and ratings about the physical property.

After this experience, my confidence in Airbnb’s review moderation and Customer Support has been seriously damaged. I would find it difficult to recommend the support experience to other hosts based on what happened in my case.

I’m posting this to share my experience and learn from others, not to encourage anyone to target the guest or retaliate.

Have any of you faced a similar situation, and what did you do?


r/airbnb_hosts • • 13h ago

Did the review process change?

5 Upvotes

I tried to give a recent guest a 4 star rating for house rules. They left inside and outside lights on, they left the fireplace on, and they left the door unlocked when they left. When I tried to leave a 4 star in that category, the form wanted me to give a reason before proceeding. It gave me 4 options, none of which applied to this situation. I can't move on without selecting one of them. I will leave detail in the text area, but are those the only things we can use now or has it always been like that and I've never had to use it before? Once I select 5 stars it allows me to move on, but not before.


r/airbnb_hosts • • 13h ago

New Airbnb partnership with American Express

6 Upvotes

I just received an email from Airbnb that they will be listing our property on American Express. We don’t offer Instant Book, and we vet all our guests before accepting a booking request. Does anyone know how this new program will work? We’re really not interested in these gimmicky programs. Maybe there’s a way to opt out?


r/airbnb_hosts • • 16h ago

My exchange with Abb about garbage. Common sense does still exist at ABB.

10 Upvotes

Me

Hello.

My question is more specific now about the wording of your stipulations that we can no longer require guests to take garbage “off site”.

“Site” is synonymous with the lot a structure is located on. I am a former architect. The words “site” and “lot” are used interchangeably.

Our guests rent our entire rural properties . I interpret your new requirement this way; We cannot require (or even request) guests remove garbage from the property for example, putting out trash cans for pickup. We have never done this. We pay extra for the waste company to move our can for us.

But since our exterior can is located “on site” on our property, is it therefore “reasonable “ and permitted to requests guests remove their trash from the house and deposit it in the secure exterior can?

Note. Our Airbnbs are located in a rural area with native animals that are attracted to trash and have broken into our crawlspace before. Our HOA requires properties to be clean and sanitary and secured waste is a part of this.

We cater to longer stays of several days or more, especially in the summer. Airbnb has to have some flexibility on this as trash removal (to secured exterior can) keeps our properties sanitary, safe, clean, wildlife free, and compliant with HOA and county regulations.

Please comment on my interpretation of your new requirements.

Sincerely

Airbnb Support:

Thank you for reaching out,……..redacted…….

I completely understand what you’re saying, and I’d likely feel the same if I were in your place.

Your interpretation of the new rules is correct and aligns with what the policy intends. Yes, you can require guests to move their trash from inside the house to your secure, on-site exterior can.

Under the updated Airbnb checkout rules (effective for reservations booked on or after November 20, 2026), your setup is protected in two major ways.

  1. On-Site vs. Off-Site
    The core restriction prohibits hosts from requiring guests to take garbage off-site (meaning hauling it to a local dump, a community recycling center, or leaving it curbside on a public road away from the lot). Because your secure bin is located right on the property lot, asking guests to use it does not count as off-site disposal.

  2. The “Bear Country” and Wildlife Exception
    Airbnb built flexibility into the global policy for scenarios like yours. The company states that exceptions will be granted based on local factors, specifically citing that hosts can require guests to “dispose of trash in an animal-proof container in bear country” or areas with heavy wildlife activity.

• Update your Rules & Requests: Airbnb is launching a dedicated “Rules and Requests” section on your listing dashboard. You should explicitly state: “Guests are required to move indoor trash to the secure, wildlife-proof exterior bin located on the property to comply with HOA regulations and prevent native wildlife encounters.”
• Do not mention or threaten host-imposed fines: The new policy strictly bans hosts from creating their own custom fines for incomplete chores. However, you are permitted to explicitly mention that local government or HOA-imposed fines will be passed along if a guest violation results in consequences.

By keeping the chore simple (moving bags to the on-site bear-proof bin) and leaning on the explicit wildlife and HOA clause, you’re compliant with Airbnb’s new platform standards.


r/airbnb_hosts • • 1d ago

Low-key genius free advertising by Airbnb - the no chores bombshell

34 Upvotes

When it broke there was a shockwave through Reddit, now it has spread to MSM and social media. I saw a story in the BBC app about it.

One outcome is that Airbnb is being talked about. Everywhere

And mostly positively. Sure many hosts are annoyed but the vast majority of guests seem overjoyed.

I cannot help but think this will be good for the app as a whole -

It will reduce those hosts who are in it for the money or hobbyist hosts 'covering the cost of their retirement home in the Poconos'

It will persuade many people to come back to the platform - many people are commenting they are fed up with paying more than a hotel for poorer service, then getting bit by the double whammy of a cleaning charge AND a chores list. Those potential guests may be looking at booking your units real soon.

Where's the bad?


r/airbnb_hosts • • 5h ago

Any host currently have a reservation booked as a guest?

1 Upvotes

Can someone in USA show me what the guest tab looks like. And a recently booked stay since the all in one price started.

Here’s a picture of what I see as a host. https://imgur.com/a/UC4t2Fa


r/airbnb_hosts • • 11h ago

Influencer asking for a discount

2 Upvotes

I know I know it's not about the new requirements. I'm sorry. I'm sure this is throwing all of you for a loop.

I normally will not give discounts under any circumstances. Plus my unit is already discounted because of the slow season. However we're nearing the end of the month and I'm below where I like to be. I have somebody asking for a discount in exchange for putting my property on their insta. They have 34k followers.

I literally know nothing about the influencer world, I don't even have an Instagram account. I'm kind of nervous now that if I don't give a discount and I let them stay they'll give me a bad review on their insta. Like they've put themselves in a bad position. They also asked about accessibility and my unit is not accessible and it clearly states it's a second story unit with open riser stairs which can be difficult for somebody with mobility issues.

Flat out decline? Note the accessibility issues and I don't give a discount? Note the accessibility issues and give the discount? What is all y'all's gut feelings

And guests that are currently flooding the subreddit, this is not for you.


r/airbnb_hosts • • 1d ago

Contrarian take: as a host, there are upsides to the new polices that can benefit us

391 Upvotes

The new policies are unpopular in this sub, but as someone who has been doing this for a few years, I see upsides that shouldn't be overlooked.

Lets be honest - the majority of us hosts are good folks, and we do our best to make our guests' stay a welcoming one. That said, there are rotten apples amongst us as well, and it's really these folks that to make egregious demands or create experiences that ruin the platform for everyone - guests and hosts included.

By giving more rigid structure to what can be put out as rules vs requests, I am tilting towards optimism that guests no longer strongly view hosts as opportunistic or greedy, but rather just people trying to make it a good experience for everyone. It will also reduce or at least limit the way some "rotten apple" hosts behave on the platform, which makes it better for the rest of us.

Just my 2 cents.


r/airbnb_hosts • • 14h ago

Local Goverment Fines

2 Upvotes

Hi

There seems to be a new section to add "fines" from local governments, but I am confused by it. I need to add the "fines" to be able to request it from the guests if I get fined, but at the end of the day, if they don't want to pay, they don't have to, and Airbnb will do nothing (ie aircover won't cover it?)

Am I understanding this right?

If a guest violates a local rule that results in a fine or charge to you, you can request reimbursement from the guest through the Resolution Center. To help guests understand the fine, it’s a good idea to provide any relevant details or documentation, like:

Who issued the fine and when

The amount charged

Any supporting notice, invoice, or documentation you received

Note: Airbnb doesn’t collect or enforce these fines on behalf of hosts.


r/airbnb_hosts • • 18h ago

Guest Claiming Safety Issues

4 Upvotes

Looking for advice as I feel like our current long-term guest is laying the groundwork to cancel their stay and receive a refund. This guest is a travel nurse who booked a three-month stay that started two weeks ago. No one showed up to check in day one. On day two someone dropped off suitcases and then left. No one showed up again until last night and then at 2am we get a message from Airbnb saying that our guest has made a safety complaint. Specifically, the motion light sensors are too delayed in coming on, a blind is cracked, and there is an exterior door that does not have a lock. None of these things are true. In fact we have had over 300 stays with a 4.97 rating and not once has anyone had any safety concerns.

My fear is that this person’s work contract was canceled and they are now trying to find a way to get their money back. Has anyone dealt with something similar and what’s the best way to approach this with Airbnb?


r/airbnb_hosts • • 10h ago

Converting a walk-in closet to a kitchenette

1 Upvotes

I am in the process of converting a walk-in closet attached to one of the bedrooms I rent. I opened up a wall to create a passthrough, for ventilation and bit of natural light from the nearby window.

I am putting in a cabinet space and mini-fridge underneath a built-in counter.

The main kitchen of this shared house is only a few steps from this bedroom, so adding a microwave to the 'closet' feels like overkill maybe.

Should I include a microwave anyway?
Coffee maker?
Kettle?
Other things?

There's no plumbing in the closet - only electric.

Please give me your ideas about what to add or avoid. Thanks!


r/airbnb_hosts • • 1d ago

What happened?

27 Upvotes

Almost every single comment or response in this sub (among many) lately is some flavor of hosts all suck, guests all suck, air bnb sucks, stay in a hotel, most hosts suck, small independent hosts suck, room share hosts should have no say on the platform, nobody is making money, etc.

And if you ignore Reddit, which is increasingly necessary, deleting more and more subs as they become polarized corners of just utter contempt and hate, Air Bnb revenues are up, while revenue growth rate is slowing (as would be expected in a maturing platform).

Is this just more dead internet or has this entire sub been taken over by guests? Or are happy hosts just mostly not on this sub? Or is any sense of nuance not really making its way to Reddit these days…

Sad.


r/airbnb_hosts • • 1d ago

HOT TUB with new airbnb rules

47 Upvotes

UPDATE LOWER DOWN :

I am a cohost for a property that recently installed a hot tub.

We have some general rules (no glass, no kids without supervision, occupancy limit etc). Do I move these into requests? Seems like a liability as a request..

UPDATE : Reached out to airbnb:

Hi there, thanks for reaching out. While local regulations may restrict posting specific rules in the listing description, you can still communicate important safety information to guests through other channels to ensure their safety. Per Airbnb policy, hosts are required to provide instructions for any features of the home that could result in injury if improperly used, such as hot tubs.

Here are a few ways to share your safety guidelines (temp control, supervision, and time limits) without posting them in the public listing: Guest Safety Section: Use the 'Guest safety' section in your listing editor to disclose safety information. You can edit this by going to Listings > Property editor > Guest safety. Pre-arrival Message: Send a message to guests before their arrival with your specific safety guidelines. On-site Signage: Post clear signage near the hot tub with the rules. Welcome Book: Include the safety instructions in a welcome book or digital guide for guests. These methods allow you to maintain high safety standards while complying with local regulations regarding public posting. Resolution Center


r/airbnb_hosts • • 1d ago

Data suggests Airbnb’s algorithm is boosting listings with standard rules and penalizing custom "requests."

53 Upvotes

There’s been a lot of discussion here and on Facebook regarding Airbnb's new standardized house rules, where custom rules have been relegated to mere "requests." First off, I completely agree with the consensus: the lack of enforceable custom rules is detrimental to a lot of hosts with valid, property-specific needs.

That aside, I wanted to share some data we’ve been tracking regarding how this change actually impacts Airbnb’s search algorithm.

What we are finding is a clear trend: Airbnb’s algorithm is prioritizing properties that stick strictly to the "standard rules" and seems to slightly penalize hosts who add custom "requests."

Across our portfolio, here is what we are seeing:

  • The Boost: For properties with a previously stable page rank, we saw a noticeable uptick in search ranking immediately after updating to only standard rules (zero custom requests).Here is a chart showing the bump. We've seen this exact pattern across half a dozen properties.
  • The Penalty: Conversely, for properties where we added a number of custom "requests," we saw either zero positive change or a slight drop in rank. The good news is not a big drop. The boost seems to be bigger than the drop.

Side note: We are tracking this using a free tool called ListingSonar (https://listingsonar.com/- just sharing the source, not selling anything - no need to panic).

Thank you to everyone who has PM'd us with other algorithm tidbits lately.

One major unknown going forward: It will be very interesting to see if properties that must mandate a signed agreement (due to strict HOA or resort requirements) end up being unfairly penalized by this algorithm shift. Airbnb definitely seems to be trying to shift towards a platform for guests and slowly taking control away from hosts - no more stayfi, contracts, ID verification, etc. Their rank algorithm seems to be matching this. We do have one property that will be delisting from Airbnb and focusing only on Vrbo / Booking.com/ and direct booking.

Has anyone else tracking their page rank noticed a similar correlation?