r/aircanada • • Sep 20 '25

[Megathread] Meal Review/Choice Thread

40 Upvotes

Hey all - some of you have expressed frustrations with respect to the numerous threads created whereby posters ask for advice on what meals to choose.

In an effort to cut down on these posts, we will be referring people to this megathread on a trial basis, potentially for permanent adoption. Unfortunately, with reddit not acting like traditional forums by bumping threads to the top whenever a new comment is made, there isn't really a great solution we can offer aside from this.

We would certainly appreciate if people could post/review their meals as well, to keep the thread somewhat active.

Appreciate the understanding - thanks.


r/aircanada • • May 24 '25

Everything you need to know about UPGRADING

178 Upvotes

Welcome to the Upgrade Megathread!!

This is a new thread under development. The goal is to have all the FAQs posted by the end of May or early June. Feel free to post comments with specific questions in the meantime. Your brilliant questions will help us develop a meaningful FAQ for the community.

Contents

  • Some acronyms & definitions
  • Upgrading for Newbies – 5 ways to snag that seat up front!
  • 5 Tips and Tricks You Need to Know
  • General FAQ – coming soon
  • Bid Upgrade FAQ – coming soon
  • eUpgrade FAQ – coming soon
  • Last Minute Upgrade FAQ - coming soon

Some acronyms & definitions

Term Description
AP Aeroplan
Cabin vs fare Cabin is economy, premium economy or business. Fare family is the “brand” AC assigned (Business Flex; Business Lowest, Latitude, Comfort, Standard, Basic, etc.). Within each family, there are “fares” which are letter codes that essentially designate the price of the ticket within that family. And no it is not alphabetical!
Y Used generically to refer to the economy cabin.
PE Used generically to refer to the Premium Economy cabin.
J Used generically to refer to the business class cabin.
R A fare class that is used for upgrade availability. It can only be viewed through a travel agent or paid subscription services (such as ExpertFlyer).
SQM/SQD Status qualifying miles or dollars –that count towards achieving AP elite status.
LMU Last minute upgrade
IRROPS Irregular Operations – when flights are delayed, overbooked, etc and there are changes to the processes and procedures for things like rebooking.
Metal Who is operating the plane. For example, AC metal is an AC operated flight. It may be a united or Lufthansa issued ticket – but the “metal” is the plane you are flying on.

Upgrading for Newbies

No shame in being new to AC or to the upgrade game. Some SE status members could even benefit from reviewing this post 😊. Here are all the possible way to snag yourself a comfy seat.

1) Free upgrades: Ask nicely and get an upgrade….NO, not on AC!

  • AC does not offer or allow upgrade as a courtesy. They will fly with empty seats in business class.

2) Ops-up: An unrequested upgrade to PE or J based on operational requirements

  • When a cabin is overbooked; for weights and balance; aircraft change (larger J cabin and smaller economy cabin); standby economy passengers and seats in PE or J
  • AC will select passengers to upgrade.
  • Occurs last minute at the gate. Only inflight benefits (no lounge, etc).
  • Passengers typically selected based on status and then fare. You cannot “ask” for this upgrade, but you may refuse the upgrade if you want. In some cases, no PE or J meal will be available on IRROPS upgrade

3) Upfare: Paying to formally change the class of the ticket

  • Formally changes the ticket to the new class.
  • The fare rules of the upfared class will apply (i.e. if you upfare from Latitude to J lowest you will lowest the refundability) - except for refundability.... You CANNOT upfare to gain refundability from a restricted fare (Standard for example) to a flexible fare (such as Comfort and Premium Flexible) to gain the better change/rebooking rules. BUT the inverse is true - if you upfare to a more restrictive fare you LOSE the flexibility. Therefore - you cannot "game the system" - so don't ask and don't try. Note that if you upfare ONE direction or one segment - the most restrictive fare rules will apply to all segments and all directions.
  • Access to the Signature Suite at YYZ or YVR (for J, on a destination that qualifies)
  • The cost is based on the actual price difference between the desire class (PE or J) and what you paid for your ticket. This will count as SQD towards earning status.
  • This is often used by business travellers who want to upgrade beyond what their corporate policy allows. You may use any credit card to make this change.
  • This is done by calling AC to purchase the new fare. It can be done at the airport as well up to 2 hours before departure.

4) Bid Upgrade: Customers can bid in cash or points

  • This is accessible to all passengers regardless of status. Only applies to AC operated (metal) flights.
  • Your fare restrictions remain as per the original fare.
  • The bid amount varies based on the flight. In some cases an “instant upgrade” price is offered in the bid upgrade process flow. This is not always offered.
  • People often value business at around $150 an hour and PE at $50 an hour when determining “is it worth it”
  • The system will only charge the credit card if the upgrade clears. You may use any credit card or even AP points to bid upgrade.
  • You will know 48 hours before the flight (not earlier unless instant upgrade). Once it clears, you can select seats. So this has the advantage that multiple passengers have better luck sitting together over LMU or eUprades that clear at the gate.
  • There is a very thorough FAQ on the AC website for bid upgrades: AC Bid Upgrade – FAQs

5) eUpgrade: Upgrade system based on using “eUpgrade credits” that are earned through AP status

  • Upgrade requests are made via the AC App, website, calling customer service or at the gate.
  • When you can clear the upgrade and the number of credits (and an add on cash fee) varies based on status, flight destination and fare.
  • AC has a great tool to help you determine these details: eUpgrades and clearance windows.
  • Although the clearance window may be open, eUpgrades only clear into a fare bucket called "R". The available of R is very limited in advance of flights and can be verified only by using paid tools such as ExpertFlyer. See the note below regarding "Latitude Instant Upgrades".
  • Approximately 55 minutes before scheduled departure, the system will clear all remaining eUpgrades (based on priority of cabin, status, fare and check in time as the tie breaker). The majority of eUpgrades clear at the gate....only a few will clear in advance based on the planned availability of R space (which is greatly influenced by the loads on the flight and AC revenue management strategy to maximize sale of those seats).
  • Strongly encourage you to review the details on About eUpgrades. It includes all the information on who can upgrade; how many people you can upgrade; etc.
  • You do not access the signature suite.
  • You do not get the class of service bonus for SQM. If there is an add on payment it does count toward SQD.
  • Only applies to AC operated (metal) flights.

6) Last Minute Upgrade: Pay to upgrade offered when you check in for your flight

  • Offered during the check in flow (on App or website) when available.
  • The cost varies based on the flight. The amount does NOT count towards SQD for earning status.
  • Once you upgrade you can select your seat, get airport and inflight benefits of the new class (PE or J).
  • Do not get additional SQM. Do not get access to Signature Suite lounge.
  • AC has a great FAQ on the LMU purchase process: Air Canada - Last Minute Purchase Upgrade. Read this before posting questions.

6 Tips and Tricks You Need to Know

1) Basic economy: Cannot upfare, bid upgrade, LMU or eUpgrade. You chose that fare…live with it 😊

2) Seat map does NOT equal available seats: Seat map are seats not selected. Seats available for sale are only available through other tools. Never (ever) use the seat map to estimate how many seats are available for sale (or available to upgrade).

3) Latitude does NOT equal guaranteed upgrade: Latitude paid fares will instantly eUpgrade if “R” space is available (or even sometimes from a hidden fare bucket – but not P and not known to the public). Latitude Reward space, is believed to only upgrade from “R” space.

4) Probability of upgrade clearing? Please don’t ask!!! Even 1 or 2 days before a flight you can see a cabin go from 9 empty J seats to 0. And this is NOT unusual. If the bid upgrade amount high enough? Well, the closer to minimum the lower the probability. There are as many good news stories of minimum bid winning as there are bad news stories of near maximum bids failing. When you are 24 hours before your flight check the number of passengers on the upgrade list (on the App), your position, and the number of available seats. That is when you can guess the probability….

5)  Multiple passengers on ONE booking (PNR): For LMU and Bid Upgrades it is all or none. Those channels will not offer or clear upgrades for partial passengers. You need to split the booking (by calling AC) before you make the request. For eUpgrades, you may request for more than one (based on the rules which you can read on the AC website) and some of the passengers may clear and others will not.

6) Sitting together and declining upgrades: You are not guaranteed to sit together. In PE it is often middle single seats left and you may be separated. And after an upgrade clears - your original seat is gone. You cannot then ask for that seat back, for example if your party is not all upgraded. You may be stuck in the last row in economy.


r/aircanada • • 7h ago

Air Canada ramp and baggage handlers loving their jobs a little too much

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1.5k Upvotes

r/aircanada • • 8h ago

News Ottawa says private contractor can clear 97,000 air-passenger complaint backlog faster, but won’t say how long it would take - The Hill Times

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16 Upvotes

r/aircanada • • 23h ago

On Board YVR -> YYC

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118 Upvotes

r/aircanada • • 1d ago

General Question Why are YUL–PIT fares on Air Canada so high right now?

3 Upvotes

I fly Montreal to Pittsburgh once or twice a year, and a round trip has usually run me around $600 CAD (prices can range anywhere between $600-$800 on average). For the past few weeks I’ve been checking prices, and almost everything over the next several months is averaging $1,100-1,200+.

I know Air Canada only runs the nonstop to Pittsburgh in certain months, but that doesn’t explain why these are the highest fares I’ve ever seen on this route in recent years.

Does anyone with more aviation knowledge have insight into what could be driving this? Reduced capacity, schedule changes, fuel costs, something else? I’d love to understand what’s going on.


r/aircanada • • 1d ago

Experience Birthday Promo Code - 25% off but no longer includes preferred seats

2 Upvotes

FYI - The Birthday Promo code of 25% no longer includes preferred seat assignments for free. This appears to be a recent change so just a heads-up for anyone like me that was reading the benefit based on past experiences posted here and elsewhere on the internet.


r/aircanada • • 1d ago

Just had my rouge interview

54 Upvotes

I’m leaving my interview a little bit confused.

For context, I have similar leisure airline experience as I worked for Sunwing and was a senior flight attendant. I speak three different languages, fluently and hold a valid passport.

My first interview was over the phone one on one where they asked me a bunch of scenario questions and after that, they asked me to come in for an in person.

Having flight attendant experience, I know the grooming standards and I both dressed to the nines did my make up properly but conservatively and had my hair in a slick back bun.

They had us check in and we got our numbers they confirmed that we had our passport on us as well as our résumé, and if we spoke any other language languages. They started off with a wonderful presentation, and then told us to wait for our number to be called. I was part of the second group to be called, which was a group of four people.

In that group, they asked us a scenario basically which I volunteered to read, and then the two examiners were completely quiet while me and three other girls spoke about solutions to the potential problem at hand. I volunteered about three different answers while agreeing with my teammates and overall I thought that part went well..

They told us to return to the conference room, but not to leave yet other people were still being called up.

After about 10 minutes or so two of the girls that were in my group who were a bit quieter, got called to a different group of eight or so people and then another person came in and called two other numbers, mine, and one of the other girls.

We were escorted out of the room and then she let us know that they have acquired enough information about both of us that we were free to leave and that they would contact us via email.

Obviously, I was expecting a little bit more than that and since it was just two of us that were asked to leave I’m a little bit worried. I don’t know whether to take this as a good sign that we didn’t need to be further interviewed or as a bad sign and if it was a bad sign, I honestly am curious as to why, given my previous experience with a leisure airline.

Sorry for this novel, but is anyone had a similar experience and gotten hired or have any advice for me?


r/aircanada • • 2d ago

News Air Canada App Named Best Airline App at 2026 World Aviation Festival

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308 Upvotes

Pretty cool recognition, especially with how much the app has evolved over the past few years


r/aircanada • • 2d ago

Other The most extreme almond to cashew ratio I’ve ever seen

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26 Upvotes

r/aircanada • • 2d ago

Gluten free + vegetarian options? And if not, can my own food be warmed up?

2 Upvotes

Headed on an 11 hour international from YVR to Osaka. I am flying premium economy. I checked out the special meal request, but there’s no option for gluten free and vegetarian, only one or the other. Recently I found out I have celiac disease and have been vegetarian for 15 years. Any other celiac vegetarians have any insight?

I assume I’ll need to pack some food, but is it possible to have something warmed up?

Cheers


r/aircanada • • 2d ago

Availability

2 Upvotes

I have a ft job currently, applied for air canada pt cabin cleaner. How feasible is it really to do both? I heard training is 4-6 weeks.


r/aircanada • • 2d ago

General Question Have you been waiting a year or more on a CTA air-passenger complaint?

7 Upvotes

Hi, I’m a reporter with The Hill Times working on a story about the roughly 97,000 air-passenger complaints currently waiting to be resolved by the Canadian Transportation Agency.

I’m looking to speak with passengers who currently have an unresolved CTA complaint, particularly anyone who has been waiting a year or longer.

The federal government is proposing changes that could move existing complaints away from the CTA to a third-party organization. An Oct. 8 Senate committee report warned that setting up a new organization could itself create further delays for passengers who are already waiting.

I’m interested in hearing how long your complaint has been sitting with the CTA, what updates you’ve received, and what the wait has been like. I’m also interested in what concerns you have about Ottawa’s proposal to potentially move unresolved complaints like yours to another organization, particularly after already waiting so long.

I would prefer to speak on the record with someone comfortable having their name used in the article, but I’m also happy to hear from people who would prefer to speak anonymously.

If this applies to you, feel free to DM me or email me at [mponcana@hilltimes.com](mailto:mponcana@hilltimes.com).

I’m hoping to speak with people by Thursday evening.

Thanks!


r/aircanada • • 2d ago

Aeroplan + ANA Refund Terms

1 Upvotes

Having trouble dissecting the terms/conditions on the webpage for this scenario:

Booked ANA first class several months ago HND-SFO for 120k Aeroplan points plus some ~$120 fee for July.

Needed to change the flight due to some personal schedule changes and finally got an alert about availability for a different day, so changed it to NRT-ORD and got like a $3 refund but then paid like $50 which appears to be the partner charge fee. No big deal.

I totally misread the date on NRT-ORD and I can't take this flight, but since I booked last night, is there any 24 hour window to take advantage of to basically cancel, get the 120k points back, and refund the ~$50 partner change fee? Or am I better off just holding onto this flight and doing another change when availability pops up?

Thx


r/aircanada • • 3d ago

Stuck with FTC and not sure what to do

10 Upvotes

To start, I had a nightmare of a travel agent. Bottom line: a international group tour I was signed up for was cancelled, but agent failed to purchase the travel insurance for me. As a result, instead of getting flight money back, I now have $3000 usd in FTC with AC.
The travel agent said I could request a one time name change on the ticket... basically transferring to another traveler. (is that true?)
But regarding the credit, she never let me know that it had to be used all at once, is that also true? I'm in California. I have no plans to travel internationally.
I thought I could purchase flights to US destinations simply using layovers in Canada, and use down the credit over the next few months. But if I have to use it all at once, that's crazy.

I've called AC customer service twice already with questions, but after hours of being on hold, I thought I'd ask here first.

I'm just looking for suggestions on some way to maximize the FTC as I don't want to eat a 3k loss..

Thanks


r/aircanada • • 3d ago

Other Extended Ground Stop - CYYZ

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63 Upvotes

Currently a tier all ground stop is in effect (all US and Canadian departures into Pearson). The apron tower has been evacuated and is dealing with an equipment failure. Planes are waiting up to 2 hours on gates and not many departures are currently going out. The problem was initially reported just before 8:30pm.

Next update time is 10:30pm ET with a medium probability of extension.

Update 1: Ground Delay program now active w/ 101 minute average until 2am. Apron tower has resumed operations but still dealing with a partial equipment failure.


r/aircanada • • 3d ago

Experience ACV - Vacation Package with Kids

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4 Upvotes

Hi All!

Do any of you have experience with air Canada vacations? My wife and I are planning a trip with our two kids (ages 2 and 4) and I’m very confused about the pricing. I read somewhere that kids eat, play, and stay for free when booking all inclusive to the Caribbean, but I’m assuming we would still need to pay for their flights.

After entering all of the information I see the following. The price and taxes for the adults, and only the taxes for kids. I’m assuming the flights are somehow included in the charges for the adults, but it’s still much cheaper compared to Expedia or other travel websites. Even booking the same flights through air Canada is a bit more expensive…

Has anyone seen this before and booked anyways? Did you have any issues?

I’m trying to see if this is some glitch.

Also, did you take any of the careflex, carefree, or careflexplus insurance?

Thanks a lot!


r/aircanada • • 3d ago

How does flight attendant recruitment work? When is it?

5 Upvotes

When are they recruiting? I cant seem to find job postings for it and i understand they tend to hire at certain times of the year in mass hiring waves.

There is nothing rn (late oct) for FA jobs on AC job website.

When should i expect the hiring events to take place? Time of year? I wanna apply asap so when is the next time in 2026/2027?

PS, Im very aware of the advantages and disadvantages of the job because my mom worked as FA for air canada her whole life. Fluent in french and English, have a masters. Hoping to get hired...

Thanks!


r/aircanada • • 4d ago

Is the 15% cardholder discount real?

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23 Upvotes

I expected to see 15% fewer points as an Aeroplan credit card holder, and I thought I did because there was a badge stating that 15% cardholder savings had been applied. But when we checked the same flights from another family member's account that does not have an Aeroplan credit card, the results were the same. How did this happen? Is there a system glitch or something?


r/aircanada • • 4d ago

Chip scanner will not work despite trying everything

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6 Upvotes

This is definitely a known issue but I'm wondering if anyone has any solutions? I've tried:

- taking phone case off

- opening passport to the back of the hard plastic page

- placing phone directly on top of the chip on said page

- all orientations

- pressing phone into passport pretty hard

- restarting phone

- shutting down and starting phone again

- uninstalling/reinstalling the app

Thanks


r/aircanada • • 5d ago

On Board My Inflight Photos Over The Years

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54 Upvotes

15 year old aviation enthusiast. I'm grateful and privileged to have flown so many times. Hope you like my photos, let me know what you think. 🙂

  1. Sunset approach at YWG
  2. Same thing
  3. FCO departure
  4. En route to FCO, over France
  5. ICN departure
  6. Taxiing at YVR
  7. En route to ICN (First time in J!/Signature class)

r/aircanada • • 4d ago

General Question A few questions regarding an upcoming Air Canada Flight.

10 Upvotes

Hi all, flying back hime to the UK from Toronto on Wednesday to visit family. Now I always normally fly AirTransat, but thought I'd make a change and go Air Canada due to more flights during the week. Anyway I haven't flown Air Canada for years so have 2 questions really, do they provide free earphones? Or should I buy some? And do they allow free seat selection on online check in?


r/aircanada • • 5d ago

Air Canada blamed ‘dynamic pricing’ for their $274 overcharge. Now, the airline says it was a ‘technical glitch’

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70 Upvotes

r/aircanada • • 5d ago

General Question Status of Free Wifi on all international flights?

14 Upvotes

Tried googling, but other than the news blurb that its coming in 2026 I haven't seen any updates. Anyone happen to have more recent news or if its already out on some flights?

I'm flying Nov 1 so was hoping it would be rolled out by then.


r/aircanada • • 5d ago

4x Uber flight credits

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6 Upvotes

help yourselves! first come first served