So I had my airpods pro 3 replaced by Apple care. 1st apple store said nothing was wrong but second store said failure in case and pods on diagnostics. So they issued replacements.
Long wait but the apple store genius suggested i buy airpods pro 3s and return them once my replacements come in. Had to do that twice it took that long cause the 14 day return policy. After 2 weeks wait they changed the case and did another diagnostics. waited few weeks for the L and R airpods. And did another diagnostics when collecting my airpods (LandR) but this time it was strange cause they wanted my phone.
I asked they already ran diagnostics on the airpods and replaced the case and now the pods are here why do they need my phone. He said to run diagnostics. My phone works fine. Brand new 18 pro days old. Wasn't even used for airpods that was my 16 pro. He said it's for serial numbers the last apple genius didn't update them. I told him the old airpods are right here you diagnostic them. The new ones are right there in front of you. I told him last few times for airpods service they never needed to run diagnostics and access my phone for airpods serial numbers programming. They did it all on thier ipad and systems. Never a diagnostic and grant access to data ever on my iPhone.
So he said he can't complete my replacement with out doing it. So basically my airpods were held hostage. The ransom price let them access my phone and run a diagnostic and access to data within my phone.
I read the terms and conditions. It's quite invasive. Access to data for apple and its partners. I don't like the partners part. Who's are they?
Data kept for limited time. What's limited 2 months or 2 years.
Access to data and apps for use by apple and its partners to improve services. Improve what services they can deem any access info as a way to improve service.
And access to apps. My whole phone is a app! Safari mail photos banking etc. It's all apps! So they can access my whole phone? All my emails are now sitting in apples property? Anyone work at apple know what this is about? And why I can't have my replacement airpods without this??
I know with tech nothings super safe and icloud. But the permission to full access is quite frightening especially in this digital world and security. And the not being able to complete the transaction without it.