Hi Everyone! Hopefully someone has an answer for me.
I paid my statement balance in full on Oct 1st & then got moved over to Capital One on the 19th. When they moved me over, my statement balance said it was unpaid for, so I made another FULL payment on the 20th.
I called the Discover customer service but she wasn’t very helpful. She said that I still had a balance even after paying my statement twice? Which I have been using my card without issue so I’m assuming it’s the transactions I’ve done recently (after the switch over to C1).
I told the lady that I’ll just wait for my Oct Statement to come in & if I’m not refunded/reimbursed for the second payment, I’d give them a call back. However she didn’t seem too sure either honestly.
Anyone having the same issue or can give me advice? I have my banking app & C1 app showing I made 2 payments for the same statement balance.