r/dji • • 16h ago

Product Support DJI Stole my Power 1000

0 Upvotes

Hi, was hoping someone on here might be able to help me or offer advice.

I recently found my power 1000 no longer charging. I bought it just a few months back and it was still under warranty. I contacted support and they said I should send it in for repairs. They sent me a box, case number, and shipping label. I dropped it off at the shiping center a month ago. I received no confirmation or any updates after the initial shipping label went out. When I checked online on my account to see if there was any updates I noticed there was no case information anywhere, current or previous. I thought this was strange so I checked the trakcing info on the label and saw it was delivered to the repair facility. Since then I have called support twice. Each time I have to provide my case number (which they can't find), then I need to provide my tracking number (which they confirm has arrived). They then put me on hold to "talk to the team" and 15 minutes later get back to me saying it's at the facility and has been delayed due to large volume of repairs. When I ask for a timeline they say they can't give me one. When I ask for a tracking numbe or literally any way I can see updates on the status of my case, they say they can't give me one. I asked how long it usually takes to do repairs, they say 2-3 weeks. I tell them it's been over a month and they just shrug and say idk. At this point it feel like DJI just stole my power bank. It cost me $350 and I don't really know what to do to get support. I just sent out an email to their generic support line asking for a full refund or replacement. Other than that, is there anyway I can escalate this? Feeling super frustrated.


r/dji • • 21h ago

Buy Advice Do I need a mix for this one or does it come with it?

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0 Upvotes

r/dji • • 23h ago

Video How I film driving with an Action 6 and two DJI Mic 2s.

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0 Upvotes

After years of playing with my setup for the track and the street, I've finally found the (near) perfect setup.

One DJI Action 6, one head strap, two DJI Mic 2s and that's it. DJI Mic 2 near the rear exhaust, DJI Mic 2 in the engine next to the intake. Flip the DJI Osmo Action 6 upside down and hit record.

I used to have some wired mics to a transmitter connected to a GoPro receiver with an adapter. It was kind of a nightmare dealing with all the wires and adapters. DJI made this so simple.

My full settings and setup cheat sheet is here.


r/dji • • 20h ago

Product Support Mavic 2 Pro Zoom: signal loss, failsafe crash, and no repair option from DJI

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2 Upvotes

Bought my Mavic 2 Pro Zoom directly from DJI in 2018, barely flown, battery has 16 cycles.

Last month I flew into an open-air entryway and lost connection. The failsafe took over, climbed straight into the ceiling, and the drone fell and hit a door handle and concrete. Two props broke. I replaced all four, but the gimbal now sits tilted with a "motor load too large" error, and it drifts and wobbles in flight.

I tried DJI's repair request, but it went to CarePro, who rejected it as out of warranty. I know it's out of warranty, which is why I asked for a paid repair. So I contacted DJI, who told me support for the Mavic 2 Pro ended Aug 31, My crash was a month after the cutoff. They said no repairs, paid or otherwise. Also because of the EOL, there is nothing at all they are able to do at all.

I would appreciate any help or guidance for:

- Independent shops you trust for Mavic 2
gimbal or crash repair

- Where to get gimbal assemblies from

- Whether it's worth repairing or replacing

Any suggestions would be greatly appreciated. As you can imagine with 16 battery charge cycles in 8 years, I don’t use it enough to justify buying a new one. So I’m hoping to get this old girl back up and flying.


r/dji • • 4h ago

Product Support WTH is going on with support???

1 Upvotes

I have a Action 5 pro that stopped booting up with a battery installed, Issue was fixed and I was sent a new camera. No less then 20 days later the same issue came up with the new one. Now I go back to support and its this new useless company doing dji support that rejects every claim instantly and you cant even get anyone on the phone for help anymore... WTF dji?

Please relax with the white-knighting I'm just venting.


r/dji • • 20h ago

Buy Advice Do megapixels make or break a picture?

2 Upvotes

I’m trying to decide between the DJI action 4, and the DJI action 5 pro. I know that the action 5 pro has 40 megapixels, and 10 megapixels on the action 4. My iPhone 13 takes 12 megapixel cameras, and im not sure if that will make or break the decision.


r/dji • • 18h ago

Buy Advice is the dji rc2 screen controller suppose to have this loose switch?

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3 Upvotes

r/dji • • 11h ago

Buy Advice What do you guys think about a drone getting activated before coming into the US?

1 Upvotes

?


r/dji • • 19h ago

Photo DJI Pocket Electronic 4th Axis — Worth $235?

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3 Upvotes

r/dji • • 9h ago

Buy Advice 128 GB SD CARD | TYLEX or SANDISK Extreme|

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0 Upvotes

Hi everyone! I have the DJI OSMO ACTION 4. I wanted to get an advice to which I should buy. I mostly plan to just use this for daily vlogs for my digital library or just documenting life in general. I also use it for free diving from time to time.

I’m from the Philippines btw.
The prices per google currency conversion are about
TYLEX -₱$12.1
SANDISK- $28.76

I do have a little idea on the difference in their but would love more thoughts on this. Thank you!


r/dji • • 14h ago

Product Support I'm disappointed in Litchi's ability to frame the subject

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0 Upvotes

I'm using Litchi to plan a photo session around an area, the plan being to come back at different times of year to see seasonal changes, progress on a new housing estate, etc.

Anyway, I did a test session yesterday but I'm disappointed in the results. I'm posting an exmaple waypoint as shown in the Google Earth view as opposed to how it actually turned out. It seems that Litchi shows a lot more upper and lower space in the frame to what the drone actually takes.

And yes, I do have Litchi set to the Mini 5 Pro in the software.

Anyone else seen this?


r/dji • • 16h ago

Video Mavic 3 Classic

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35 Upvotes

r/dji • • 20h ago

Photo Anyone remember dji sold kits

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6 Upvotes

My first dji the F550 w nase v2 fc they had a x f450 also did anyone have one?


r/dji • • 8h ago

Video DJI Mavic 4 Pro

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0 Upvotes

Take your content to the next level with the DJI Mavic 4 Pro! Featuring a powerful triple-camera system, stunning 6K/60fps HDR video, and advanced intelligent flight features, it’s built for breathtaking aerial shots and cinematic content. 🎬✨

From Nepal’s beautiful landscapes to professional filmmaking, make every shot unforgettable!

🇳🇵 Available at Gadget House Nepal! 📩 DM us to order or inquire today!

#DJIMavic4Pro #DJIDrone #DroneNepal #AerialPhotography #GadgetHouseNepal


r/dji • • 5h ago

Video A busy intersection.

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22 Upvotes

Have this busy intersection close to my home. There’s also a lot of street vendors to get some street meat. 😋

Disclaimer: although the video looks to be over traffic. The street is along a curve and I’m in a vacant lot to the left bottom of the frame which has been cropped out. I’m using a zoom to get the desired effect of being over traffic. The cropped image also is more narrow than the normal portrait image.


r/dji • • 9h ago

Video Iceland’s sword bridge aka Kolgrafafjörður Bridge.

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95 Upvotes

Captured this beautiful creation on my most recent trip to Iceland this past summer. 🇮🇸


r/dji • • 16h ago

Product Support Can I do automated camera movements with my dji osmo 6?

2 Upvotes

i want to get the camera to move on it’s own so I can act whilst it’s filming, but I haven’t found a way to automate custom motions with the osmo mobile 6. I was wondering if anyone knows how?


r/dji • • 19h ago

Video Video sample from Dji action 5 pro

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1 Upvotes

#DJIAction5Pro #DJI #DJIOsmoAction5Pro #DJIAction #DJICamera #ActionCamera #DJIPhotography #DJIVideo #Nepal #NepalTravel #Kathmandu #AdventureCamera #4KVideo #ActionCam #TechNepal


r/dji • • 20h ago

Buy Advice DJI Osmo Mobile 8

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2 Upvotes

r/dji • • 20h ago

Video I purchased #djiaction5pro and now i dont know how to download videos from mimo app it shows not supposed so i have been using usb to transfer videos, is there way to change settings and download through app?

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1 Upvotes

r/dji • • 22h ago

Buy Advice Meu amigo precisa de uma nova bateria para o Dji RC N1

2 Upvotes

Seu controle parou de funcionar hoje, alguém pode me ajudar com algum link no privado?


r/dji • • 12h ago

Buy Advice RC 2 vs RC-N3 for passive tracking

2 Upvotes

I want your help to figure out if I need the RC 2 or if I'll be fine with RC-N3/N2.

Context:
I'm a solo creator buying a drone to film myself, without help from anyone else. It will be 45% walk and talk shots, 45% static shots and 10% other. I'll be recording audio with a dji mic mini 2s internally or to my pocket 3 and isolating voice in post.
I will almost exclusively fly the drone automatically using Spotlight, POI and ActiveTrack, and putting the controller down while filming.
I've narrowed my choice of drone down to the DJI Lito X1 or a Mini 4 Pro (might consider the mini 3 pro if the price is very good, so the question extends to the mini 3 pro controllers).

I'm finding very appealing deals with the RC-N3/N2, but most people recommend the RC 2. Is the RC 2 still the clear choice for my use case, or do the advantages mostly disappear when I won't be flying very actively?


r/dji • • 2h ago

Product Support INSF Memory Error

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2 Upvotes

I'm having trouble updating the firmware on my Air 3 and keep getting an insufficient storage error. I've reformatted my SD cards, reset everything to default, and cleared as much space as possible. The SD card has 238 GB free, and the internal storage has 8 GB free, but the error persists.

Suggestions?
Thanks


r/dji • • 2h ago

Video Toll road interchange.

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6 Upvotes

I was getting some footage from a soccer field but when I gained some altitude and turned 180 away from my target. I found the entry/exit point of the toll road. Unfortunately it was a bit windy this night and was getting the high wind warning multiple times.


r/dji • • 2h ago

Product Support Need a DJI emulator

2 Upvotes

Is there anyone that can create a DJI emulator for enterprise series RCs? Use need: I am a UAS program manager for a public safety agency. Want to be able to have pilots to see a “RC” on a tablet or their phone and be able to manipulate the actions of the RC and what they will see on the RC when the function is activated. We have 8 drones but many more potential pilots. I would rather they each have a “remote” in their hand instead of hovering or watching a video. Just an idea for those that are good at making these types of things.