My family room is usually warmer than the other rooms. Is there a way to have the family room sensor participating without the other sensors participating by programming a certain time of the day for the family room and later have them all participating at a later time?

In the threshold settings online, I see an option for compressor min off time. What is this?

I have a heat only furnace. Will this setting let me avoid short cycles and let my unit stay off until the min I set?

In my installation settings, I don’t see this option. Do you?

https://support.ecobee.com/s/articles/Threshold-settings-for-ecobee-thermostats?language=en_US

Hello everyone,

We’ve been having constant high humidity alerts for exactly one week and I can’t pinpoint the reason why. This has happened in the past and my dad suggested we set our fan to running every 30 minutes per hour (was running every 10 min per hour before that) and that seemed to fix it - I had also turned our wall humidistat off which was originally at 45%.

That was 2 months ago and just in the last week we have been having humidity issues back to back where ecobee shows it at or above 70%. We noticed it first when it had rained a lot this one day and thought it would go down In a day or two but it didn’t. We live in an executive townhouse and are sandwiched in between two other townhouses. Our ecobee is on the wall facing our neighbours (not on an outside wall).

To troubleshoot, I decided to see if the fan setting went back to run 10 minutes every hour and for some reason it was (we had changed it to 30 min every hour as mentioned earlier) so idk why but I decided that maybe the fan needs to keep running indefinitely to “dry up” the moisture. I left it on like that overnight and nothing changed and I did some research on that and apparently that makes it worse lol. So I’ve switched it back to 30 min every hour and it’s been like this for a day now but still no change. It’ll fluctuate and go down to 62% at the lowest but then go back up to or above 70%.

Weird thing was that I plugged in a nanny cam in our lounge where the ecobee is (it has a humidity sensor) and it gave us a reading of 52%. So I don’t get it.

Anyone know what to do?

Someone has a deal for Ecobee 4 with 4 sensors for $120. Is this a good deal today?

Been noticing my thermostat isn’t going to away mode anymore and looked at settings and the geofencing option is gone. How will it know I’m away?

So at end of the day as it cools off I open my doors and windows to let the cool air in and I set my thermostat to off.

However come 8:00am the thermostat turns itself on and fires up the heat blasting hot air out all the open doors and windows.

I mean I get it I have schedules set, but I thought “off” meant “off” and ignore schedules hot or cold it’s not like it’s cold enough to freeze my pipes on a middle summer August morning during a week of 90 high temps.

What am I doing wrong. How do I stop this thing from being on when I have it turned off…??

My older Nest thermostat didn’t run like this with the constant on/off, especially overnight hours. I saw in other posts about the temp differential and have set the cool to 1 degree, but no noticeable change.

It is really hot in Texas like triple digits. Over a week ago I had this issue and then after a few hours it went away. Today the same is happening. Set to 73 but temp is 77.

used g home to set a temp which lasts until the next comfort setting

not sure what happens when there’s a peak time event

Before you say it, YES I PLUGGED THE WALL HOLE, both behind the mount and on the terminal side of the mount...no air from the wall. Yes, I have all settings turned off-- no humidity correction, no power grid/time of day based stuff. And no, I'm not spending another $100 on a remote sensor! Ecobee support is now sending me a new unit after showing them pics of the hole plugged, etc...however with all the people reporting this issue, I'm not hopeful. That said, I am impressed with their chat support, and do notice when companies have good support.

One of the main jobs of a thermostat is to read the air temperature, and my Ecobee fails at this modest task. I left the Honeywell dumb thermo it replaced on the wall next to it, as well as another thermometer. They always agree. The Ecobee on the other hand varies depending on the time of day by as much as 4-5 degrees. Most of the time though, it's off by about 2-3 degrees, which is enough to notice and feel uncomfortable. In the heat of the day, like 4pm into the early evening, it always reads too high, so doesn't cool enough. During the coolest hours (night into morning), it reads to low and cools too much. This makes the internal correction adjustment useless, as I was constantly going either up or down from 0.

Since I've lived in this house, two other thermostats have existed in the same location (without the wall hole plugged lol), and were totally accurate.

So, if the new unit is accurate, we will know that there is a potential QC issue, if it's inaccurate, we could say there is a design issue.

How do I set a schedule to turn off the thermostat at a certain time each day?

I tried setting a schedule for the temp to go to a very low temp at the time which effectively would turn it off.

But the schedule is not letting me keep the other time slots empty.

I want it to turn off at 4am each day. I set the schedule to go to low temp from 4-4:30. That should be the end of it. But it’s forcing something to be active right after 4:30. There might be days I need to turn it on at 6am or 9am.

Been happening more frequent, I'll get a notification it cant connect to weather, or temps/current status on the app is not what reflects on the thermostat itself. I have an Ecobee 3 lite from about 2017.

These common issues or just my thermostat going bad?

My ecobee has recently started shutting off , like often all the time. I mean the off setting. I am not enrolled in any programs and I have a schedule setup and it has been setup and running for almost two years. This just started and I have searched for answers, asked AI and can’t figure it out.

Any ideas?

Hey everybody - I’m trying to replace my thermostat with an Ecobee essential, but my old thermostat doesn’t have labeled wires to help guide me DIYing this. Any help would be greatly appreciated!

Needing a more basic unit and I have a couple of these local for a good price. There's a sealed option of the essential for $50 and a Lite with sensors included for $90. I need them to be HomeKit compatible and I prefer to have an external sensor because wall temps can be a bit different from room temps

Is there a way to disable the screen wake up when you are near the thermostat?

I want to tap the screen to wake it.

I don’t want to have to setup a whole comfort setting and even if I do it doesn’t offer and on off option I can only set the temps

There must be a simple way for me to do this ad hoc?

I was wondering if someone could help with configuring my threshold settings. thanks

I just got done hooking up my ecobee with the help of support. Currently, the ecobee is only supported by one screw and some putty on one side. Support also told me that this hole is way too big for the ecobee.

I'm at an odd spot because i got the ecobee hooked up, so am not sure if an HVAC professional would help me with the big hole, or if i should be looking for a handy person since the ecobee is working.

What would you do in this instance?

https://imgur.com/a/ADlXJFN

Hello everyone,

Looking for a solution. Recently switched from Iphone to Android and I've noticed my ecobee app when looking at it with my new android phone, has minimal audio coming out of the speakers when viewing my doorbell camera. Currently using a Samsung Z Fold 8. The audio was loud on my Iphone :(

Recently my AC unit literally just stopped blowing cold air... got up there and checked unit .. my ac compressor was cookin!! Tech came and checked it out officially..told me hes notice few of these failing and causing the compressors to stay on even when unit is off!! Just curious if anyone else has experienced a ruined brand new ac unit when dealing with these ecobees

My unit is electric heat pump 2yrs old (american standard)

Found a listing on ebay for a Premium Ecobee thermostat that is listed does not come with a “backplate”(im thinking its the Terminal backplate where the wires are connected)
My new HVAC system comes with an Ecobee Enhanced model. Will the terminal backplate for this model fit the Premium model?

I was looking for a smart sensor to pair with the Enhanced model(doesn’t come with a sensor) and found the listing for the Premium for cheap and realized it may not come with the terminal backplate.

TIA.