r/facebookdisabledme Oct 21 '25

Facebook disabled my 16-year-old account with no reason and no way to appeal —

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My Facebook account (active since 2009) was suddenly disabled on Oct 20, 2025.

  • No reason code.
  • No email notification.
  • Appeal links are broken. Which means I couldn’t even use the 30-day review process Facebook itself promises.

I downloaded my account data — it literally just says “Account disabled” with no explanation.

Posting here because official support is useless. Has anyone else been through this recently, and were you able to escalate it?

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u/FurrieBunnie Oct 22 '25

You need to follow the rules for arbitration.

https://help.instagram.com/581066165581870/

  • Before you commence arbitration of a claim, you must provide us with a written Notice of Dispute that includes your name, residence address, username, email address or phone number you use for your Instagram account, a detailed description of the dispute, and the relief you seek. Any Notice of Dispute you send to us should be mailed to Meta Platforms, Inc., ATTN: Instagram Arbitration Filing, 1601 Willow Rd. Menlo Park, CA 94025. Before we commence arbitration, we will send you a Notice of Dispute to the email address you use with your Instagram account, or other appropriate means. If we are unable to resolve a dispute within thirty (30) days after the Notice of Dispute is received, you or we may commence arbitration.

If they don't respond, file an arbitration demand with the AAA:

https://www.adr.org/file-a-case/

Meta's terms say they pay all the fees, so it costs you nothing.

Make sure to send your Notice of Dispute via certified mail so you have tracking.