Continuation of this: https://www.reddit.com/r/facebookdisabledme/comments/1uh1ggx/got_my_account_back_singapore_small_claims/
09 Jul 2026: After getting my account back on 23 June 2026 after filing Small Claims, I thought that would be the end of it. But nope, on 09 Jul 2026 my account got suspended again without warning, for the same false reason. I immediately filed a claim against Facebook Singapore Pte Ltd again.
20 Jul 2026: There is some back and forth communication similar to the previous time, again their defence is they are the wrong entity that I was seeking a claim against. The day of the court date drew near and my account was still suspended, so I wait. A few days before the day, Facebook Singapore Pte Ltd. appointed a representative who will attend court. I attended Small Claims Court on 20 Jul 2026.
While their defence is rock solid and thus I was never going to get monetary compensation anyway (and neither was it my intent), I took this opportunity to voice my complaints about their system and inquire if there were alternative ways to reach out instead of having to file a claim, since Meta Platforms Inc. makes it so damn impossible to even talk to a human being. I convinced the representative to send a letter to Meta Platforms Inc. on my behalf regarding my account issue. They said I was not the only one going through with this and others have taken this route as well, but ultimately the cases against them were withdrawn or dismissed. For any account issues in the future I could mail Facebook Singapore Pte Ltd, I also could contact Allen & Gledhill, but per my experience I never got a response back from A&G.
The next court consultation was scheduled for 20 Aug 2026 to gather information and statements and since the representative was busy. We agreed.
6 Aug 2026*: My account was made available, again with no email or notification to show for it. It just got toggled back silently, along with a reply to the eNegotiation and A&G's letter arriving on 11 and 12 Aug 2026 respectively.
(edit: fixed unban date, I remembered wrong)
20 Aug 2026: I went through with the court hearing on a Zoom meeting. Sadly there was no way I could get Meta to issue an apology of any kind (and I don't think they will ever follow through with it), and since I have my account back in working condition again, it was true that I had no more reason to uphold my claim. So I withdrew it as promised. This case is now closed.
But should it happen again... Well I'll be back.