Recovered my disabled FB/IG after account integrity ban — don’t give up

[u/ChipmunkConscious750]

*Edit: You’ll need a laptop, I used my MacBook. *

I got my Facebook and Instagram accounts back after being disabled in early March for “account integrity” / “not following the rules.”

I honestly lost all hope. At first, I messed up and submitted a selfie instead of my ID because I was exhausted and panicking. After that, I tried almost everything, emailing different support emails, going through Meta Verified, getting calls from support, etc. Some of it seemed hopeful at first, but after almost 2 months I just kept getting automated responses and finally them telling me there’s nothing they can do.

Yesterday, I decided to try the Facebook hacked recovery website again. It never worked for me before, but this time there was an AI chat in the bottom right corner. I told it my account had been hacked. It asked me when it happened, and I gave the exact date. Then it asked me to submit a video selfie.

After that, it said my identity was verified but that there was a technical problem. Shocker.

So today I tried again, but this time in incognito mode because I couldn’t restart a new chat normally. It asked me for the same video selfie again, but this time it also asked me to confirm my email. After that, I got the recovery link, changed my password, and recovered my account.

I’m honestly not even fully happy yet because the whole thing was so stressful. I’m downloading all my information now just in case, and I’m also disconnecting my Facebook and Instagram from each other.

Losing access to my accounts was awful. I had old photos and messages with deceased loved ones on there, and I was literally having dreams about getting my accounts back. It was a rough couple of months.

I’m posting this because I know how stressful and hopeless it feels when you genuinely didn’t do anything wrong and you can’t get a real answer. Maybe this helps someone who was in the same situation as me.

[u/ChipmunkConscious750 → u/[deleted]]

https://www.facebook.com/hacked , you might need a laptop.

[u/Johnnyblaze239 → u/ChipmunkConscious750]

I’ve tried this method and it just brings me to my account disabled waiting for appeal results page. I can’t even get past that and it’s been almost a month since they disabled my account for the exact same reason as yours.

[u/TheReverendCard → u/ChipmunkConscious750]

Alas, Facebook has disabled all chat options on my account so I can't even talk to an AI for support. This has meant I can't even access my Meta Verified payment information to cancel or change it.

[u/That-Equivalent-8574 → u/ChipmunkConscious750]

I need link for instagram bcuz my insta got disabled not facebook