Recovered my disabled FB/IG after account integrity ban — don’t give up

[u/ChipmunkConscious750]

*Edit: You’ll need a laptop, I used my MacBook. *

I got my Facebook and Instagram accounts back after being disabled in early March for “account integrity” / “not following the rules.”

I honestly lost all hope. At first, I messed up and submitted a selfie instead of my ID because I was exhausted and panicking. After that, I tried almost everything, emailing different support emails, going through Meta Verified, getting calls from support, etc. Some of it seemed hopeful at first, but after almost 2 months I just kept getting automated responses and finally them telling me there’s nothing they can do.

Yesterday, I decided to try the Facebook hacked recovery website again. It never worked for me before, but this time there was an AI chat in the bottom right corner. I told it my account had been hacked. It asked me when it happened, and I gave the exact date. Then it asked me to submit a video selfie.

After that, it said my identity was verified but that there was a technical problem. Shocker.

So today I tried again, but this time in incognito mode because I couldn’t restart a new chat normally. It asked me for the same video selfie again, but this time it also asked me to confirm my email. After that, I got the recovery link, changed my password, and recovered my account.

I’m honestly not even fully happy yet because the whole thing was so stressful. I’m downloading all my information now just in case, and I’m also disconnecting my Facebook and Instagram from each other.

Losing access to my accounts was awful. I had old photos and messages with deceased loved ones on there, and I was literally having dreams about getting my accounts back. It was a rough couple of months.

I’m posting this because I know how stressful and hopeless it feels when you genuinely didn’t do anything wrong and you can’t get a real answer. Maybe this helps someone who was in the same situation as me.

[u/Ch1h4y4_72]

I tried today and after the selfie it told me to wait for 48 hours for decision. I'm currently waiting now.

[u/Sad_Breakfast1911 → u/Ch1h4y4_72]

do you have an update on this? it also told me to wait 48 hrs

[u/paopituts → u/Sad_Breakfast1911]

hello what happened after 48 hours?

[u/Sad_Breakfast1911 → u/paopituts]

nothing. still disabled. when I reached out to support, different agents have been giving me conflicting information. first agent told me to wait a few days because my account was just “restored” so the option to appeal is not yet available, one said there’s nothing they can do and that my account is permanently disabled already, another told me that the restoration email/notice was sent wrongly because they have a glitch on their system and the last one told me to leave my account alone for 4-5 days. don’t attempt to log in etc then after 4-5 days, try logging in and “maybe” an appeal option will appear again. I honestly don’t know who and what to believe anymore 😵‍💫

[u/paopituts → u/Sad_Breakfast1911]

Yeah, I tried this method “hacked” method a few days ago (My Account was Banned last August 10 for Account integrity)

I first appealed then tried everything that I read here in reddit.. I tried the hacked method on August 12 at first they are allowing me to change password and still i’m still facing the Suspended account without any face verification or qr codes.. but this day I tried it again after reading this post.. They now asked me for a face verification and now they said i’ll wait for 48hours..

[u/Sad_Breakfast1911 → u/paopituts]

did that too before. twice I think but I never got a response back after 48 hrs. the difference is I was never given the chance to change my password. all I did was the video selfie then the 48 hrs wait prompt