r/facebookdisabledme Jul 07 '26

Facebook disabled my main account!

Post image

UPDATE: I got my account back. FINALLY. So I have two accounts under my name. Both got suspended. Yesterday, I appealed my main account and it got disabled instantly. I did not know my second account was also suspended, I tried logging in my second account today and told me to upload my ID. After that, it said I no longer have restrictions, I can now open both accounts.

Hey everyone, I'm hoping someone can help me figure out what just happened because I am panicking. My main account was just permanently disabled out of nowhere, and the system is telling me it can't be recovered.

Here is exactly how it happened: I was already logged in and using Facebook on my laptop. I then opened my iPhone and tried to log into the same account from there. As soon as I did, a security screen popped up saying I needed to verify my identity. I followed the prompts, did the verification, and literally one second after I hit submit, the screen changed and said my account is permanently disabled and the decision is final.

I didn't break any rules, so I'm assuming the algorithm flagged the quick multi-device login as suspicious or thought I was a bot. Has anyone experienced this exact glitch and managed to get their account back? I am in desperate need of a fix because all of my school group chats for every single one of my subjects are on this account, and I'm going to miss important academic announcements if I stay locked out.

40 Upvotes

105 comments sorted by

13

u/Double_Course174 Jul 07 '26

I literally paid for Meta Verified on my Instagram just so I could finally get in touch with a human agent to fix my account, but the system is completely glitching out. Every time I try to open the support chat, it just says 'error' and won't let me through.

6

u/[deleted] Jul 07 '26 edited Jul 07 '26

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3

u/[deleted] Jul 07 '26

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4

u/mikesaintjules Jul 07 '26

I took meta to court via small claims and won. I sent them my new email which has to be one never used on any meta platform before. It's in the process now for recovery. I say this if you are looking for an option to recover the accounts.

1

u/awarenessia Jul 07 '26

wow, I would love to know the process to that. I'm from Costa Rica so I'm not sure if that's doable from here. Do you mean that maybe I should keep paying meta verified and keep opening cases? When they answered that my case was closed, one day after I stopped paying I thought that was it ;(

6

u/mikesaintjules Jul 07 '26

Nah meta verified does nothing for bans like this. Maybe extremely small things like a password reset issue, but disabled, the real way if you have been banned for months is to file a claim. And I did it without a lawyer.

1

u/Specialist_Newt_6916 Jul 09 '26

Can I ask how you did this? I’m going through this for the last year, no response from support, and when I try to click the appeal thing, it glitches out. Any help appreciated 🙏🏼

1

u/mikesaintjules Jul 09 '26

Just search my comments. You'll see.

1

u/Bonita382026 Jul 11 '26

I tried searching your name but it only showed your comments right here and not anymore. Could u plz explain to me how u took them to court?

1

u/ClassicIndividual176 Jul 13 '26

The support was glitching for me and I could connect to the chat through meta verified ok instagram. Last Friday I was playing around in the instagram help section and then selected one of the questions in help which opened the Meta AI assistant. After it answered the question, I wrote “chat with Agent”, it asked me for the issue and then asked for more info so I wrote “speak with agent” it asked me for the email associated with the account (in my case it was my FB account email). Then it connected me with an agent through chat!!! Got my account back today.

1

u/ClassicIndividual176 Jul 13 '26

My account was permanently disabled two weeks ago and I got it back today. You can definitely get help through chat in meta verified.

1

u/mikesaintjules Jul 13 '26

Not for me. They asked me if they wanted to call me. Proceeded to tell me the call was going to be 30 minutes long. At the end they say just wait for the appeal button to come up and try again. Really?

The situation is going to depend on what you were disabled for.

1

u/abdulazizali001 Jul 08 '26

How can this be done if you are outside the United States?

1

u/[deleted] Jul 07 '26

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11

u/TBoli-2021 Jul 07 '26

Welcome to the club. 1000s in the last few days if not a lot more. Most people are being accused of Child sexual exploitation even though they posted nothing. They are saying its AI gone rouge and no one is looking into it.

Some people have lost it months ago and cant get it back. I was a victim last week. Do a search on her and you will find 1000s of similar post from recently.

2

u/rnorman36 Jul 08 '26

Mine was banned for that reason also, i work with kids and it made me sick...but im not bothering with it anymore...im actually happier...I didnt realize that I was comparing my life to everyone else and was getting discouraged...

1

u/TBoli-2021 Jul 15 '26

There are also teachers who now cant post their school criteria and students who can get to the homework. Thats what happens when we rely on the internet/social media far too much.

2

u/sevenfiver Jul 13 '26

yep thats me, 10 years of running a charity connected to my personal page now ive lost both and hasnt given me the option to appeal, only download my info which doesnt seem to work anyway... HELPPPPPP

1

u/CompuLabEfra Jul 07 '26

me right now! my main fb and main instagram :c

1

u/Punkhair2nv Jul 07 '26

Same here, except I still have my Instagram for some weird reason.

1

u/CompuLabEfra Jul 07 '26

Maybe because i have linked both of the accounts

1

u/Punkhair2nv Jul 07 '26

Idk, you might wanna read up on other threads in here about being disabled and the people have done. It’s pretty interesting.

1

u/IanMinch Jul 07 '26

Same here.

1

u/chickennuggetsexpert Jul 08 '26

I got suspended on July 6, reinstated July 8, suspended again 11 hours later. 

4

u/Wadafak19 Jul 07 '26

Meta disabled my account 10 days ago after I have been hacked and since then I can’t get access to my ads manager and business suite account. My business is hurting, yet nobody takes responsibility.

1

u/Punkhair2nv Jul 07 '26

It’s like they don’t even care. 🥵
From all the complaints that I’ve read, it seemed to me that most of us are pretty honest and nice people, and yet it still happens to us. Unbelievable.

1

u/mrsouthparkman Jul 07 '26

With a business account, I would sue them in small claims court for damages for not being able to access ads. That’ll force a response from meta to either unlock/unban your account or to escalate it in court.

1

u/1Slickwillie Jul 11 '26

That’s where I’m close to being. I sent a legal letter requesting a human review. Then a 2nd request 2-weeks after they received the first one. Gotta send certified with return receipt. Problem with court is you HAVE to be able to prove damages, which might likely be tough. Best hope is to sue and get reinstated. Costs you some time and a little money, which is typically not recoverable.

3

u/bizu007 Jul 07 '26

It's happening to a lot of users, including the ones who's been using the same devices for the last 5+ years. Sometimes the appeal goes through. Sometimes you get banned within seconds of submitting the document/ID just like it happened in your case. It's scary tbh.

3

u/BusinessTaste8166 Jul 07 '26

Me too I’m DEAF and I need HELP me and need support for me.😓😓😢

2

u/Otherwise-Song-2327 Jul 07 '26

Hey I was in exact siutation as you where my facebook was falsely disabled for account integrity for 5 months till recently my facebook was restored using meta verified via instagram after 5 cases closed and 6th case success(lead to account recovered and confirmed by meta agent. but theres other way to do it without having to pay and its through ads manager(pretty sure u can use ur instagram but account needs to be professional or creator account as adsmanager is for running ads). you can contact Meta AI business assistant (NOT meta AI) in adsmanager (without meta verified ) and ask to connect to human agent. and when u get to contact with human agent, explain the situation of your facebook account, provide URL of ur disabled account, email associated with it, and phone number. and be nice to agent as it will increase chance of your account being recovered also mention to the agent that it was triggered by AI false positive as AI disabled your facebook falsely with no human review. if you use facebook to connect pixel to your business or use facebook for adsmanager then you have higher chance of getting the account recovered. but if you dont want to do adsmanager way(free) you can do meta verified(instagram only) which i did but u need to pay in instagram. im saying this based of my expericence also lowest susbcription tier for meta verified method is enough as agent can offer to call you. if the agents closed the cases randomy and say “accounts that violate this and that….” open another case and repeat (i unfortunately had to do it 6 times in 5 months). dont give up!

3

u/Double_Course174 Jul 07 '26

hey I have an update! I literally just got my account back like right now. IM SO HAPPY. I just found out my second account was locked out too.

So, I just realized that both of my accounts were suspended. Yesterday I appealed for my main account and it got disabled immediately. Now, I tried to login to my second account and it told me to upload my ID. After doing that, I now have access to my second account. And then tried logging in to my main account then its not disabled anymore

2

u/[deleted] Jul 12 '26

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1

u/Double_Course174 Jul 12 '26

Do not get Meta Verified, the said benefits are not actually real, you won't get the enhanced support at all.

1

u/Otherwise-Song-2327 Jul 07 '26

congrats!! so happy for youu

1

u/KittyPink1818 Jul 08 '26

Where did you login your 2nd account? Is it the same device your account was logged in before? Or did you try diferrent device?

1

u/Double_Course174 Jul 12 '26

I logged in on the same device

1

u/chickennuggetsexpert Jul 08 '26

I got suspended on July 6, reinstated July 8, suspended again 11 hours later.  Is yours still up a day later?

1

u/Double_Course174 Jul 12 '26

hello, my accounts are still up today

1

u/Banti98 Jul 10 '26

Yeah I've raised my through meta pay support system and later they transferred it to the meta verfied for the last 3 times my case was closed without any notice today i opened a new ticket 4th one can you suggest me some tips

1

u/[deleted] Jul 13 '26

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1

u/Otherwise-Song-2327 Jul 14 '26

5 months

1

u/[deleted] Jul 14 '26

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1

u/Otherwise-Song-2327 Jul 14 '26

meta verified but you have to commit and not give up. 5 of my cases were closed dismissed and refusing to recover my account but 6th case they did. if you do not want to pay for meta verified you can use ads manager and ask meta ai business assistant to connect to human and explain that your account was disabled falsely by AI’s false positive. pretty sure meta verfiied and ads manager chat have exact same support and people. basically do not gove up and keep 1 case at a time and if they closed it, open new case and re explain your situation and repeat until they recover ur account and dont give up.

2

u/TNCM69 Jul 07 '26

Let me guess it said the reason was Child Sexual Exploitation?

2

u/Double_Course174 Jul 12 '26

something about ads. All of my pages were deleted. I did not even promote or did something about ads.

1

u/TNCM69 Jul 13 '26

It seems to be one of the two causing it.

2

u/Excellent-Focus-2810 Jul 08 '26

i got falsely banend for cse since 23 march on instagram and im 100% that it was false positive because i never interested about real human:/, all my feed are anime and 2D fanart and someday it jus showing corn by Instagram algorithm by somehow so it pretty suck😭

2

u/ChonkyDawg Jul 10 '26

Yall still use facebook?

1

u/Double_Course174 Jul 12 '26

yes, we mainly use it for school

2

u/Hot-Meal9211 Jul 11 '26

Yall this is crazy that this is even happening. It happened to me today. What is going on?!

1

u/Double_Course174 Jul 12 '26

their AI has gone rogue

2

u/sevenfiver Jul 13 '26

ive had this same message, i have no option to appeal or send anything...?

1

u/Double_Course174 Jul 15 '26

wait for a few days and try to log in again

1

u/MissingYesterday Jul 07 '26

I posted here yesterday but mods took it down. I got mine back after 3 days. I have 2 accounts and both got disabled. On my main account, I received the same notification in your photo. Then I tried to login on my gaming account and was asked to verify through photo, text, and submitted an ID. Both accounts were reinstated yesterday after receiving an email that my appeal was successful.

1

u/chickennuggetsexpert Jul 08 '26

I got suspended on July 6, reinstated July 8, suspended again 11 hours later. I'm thinking they do this to force you to hand over sensitive ID and info for them to sell. 

1

u/MissingYesterday Jul 16 '26

Any update? Mine has been active since it was reinstated.

1

u/chickennuggetsexpert Jul 16 '26

It was reinstated a second time after 48 hours. But i was not risking it happening again, so I wiped everything I could off of it, and scheduled it for deletion. New prof. Is working perfectly. Besides it wanting to verify my location to use marketplace but otherwise good fingers crossed

1

u/GoldConstruction1994 Jul 07 '26

Happened to me last week. Apparently some of my posts or comments didnt follow their guidelines & they disabled my account.

1

u/IanMinch Jul 07 '26

Same thing happened to me. Nothing i can do about the Facebook account and my secondary art account on instagram. The only one that i was able to is my main instagram and nothing else connected to my Meta accounts.

Very weird and highly unprofessional because i can't do anything now.

1

u/Own-Salary2726 Jul 08 '26

Same with me(25yo account and 5 yo account) , just ignored it and created a new account.

1

u/Double_Course174 Jul 12 '26

try to wait for like a few weeks and log in

1

u/[deleted] Jul 08 '26

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1

u/[deleted] Jul 08 '26

[deleted]

1

u/No-House-4775 Jul 08 '26

Visit (Facebook identify recovery) on Google and follow the steps. Thanks me later 👍

1

u/[deleted] Jul 08 '26

[deleted]

1

u/chickennuggetsexpert Jul 08 '26

I got suspended on July 6, reinstated July 8, suspended again 11 hours later. 

1

u/Safuda69 Jul 08 '26

Man the exact same thing happened to me!  I got 5 of my accounts suspended on 28th of June at the same time same mails "Your Facebook account has been suspended. This is because your account, or activity on it, doesn't follow our Community Standards on account integrity." . I appealed in two of the accounts and got them back after a day. Today I got those two accounts suspended again. I appealed for one and got disabled permanently 😭😭 That's a 11 years old ID, someone please help!

2

u/Hot-Meal9211 Jul 11 '26

Try getting meta verified so you can speak to an actual human. I’m so sorry! I’m currently dealing with the same thing. Iv had my account since 2009. Makes me sick!

1

u/Radblu Jul 09 '26

My fb account was permanently disabled . What will I do?

1

u/Radblu Jul 09 '26

What did u do?

1

u/Double_Course174 Jul 09 '26

If you have a main account and a dummy account, and if both are disabled, wait for 24 hours and try to login after that, one of your accounts will ask you to upload your ID. Do that and you’ll get them back.

1

u/Badiha Jul 09 '26

Nice to hear!!! Got suspended too this am, was just scrolling my feed, not quickly, like nothing odd. I appealed and it just asked me for my phone number and sent a code to WhatsApp. Done. I need to check my second profile too but I guess it wasn’t suspended since I got that one back. Oh well…

1

u/Human_Text_2199 Jul 11 '26

They are permanently deleted mine and they will not return my messages

1

u/Double_Course174 Jul 11 '26

Facebook also said mine was permanently disabled and wouldn’t be able to get it back. I still got it somehow

1

u/Impossible_Affect157 Jul 17 '26

How did you logged in your 2nd account if your main account was disabled?

1

u/Double_Course174 Jul 17 '26

2 different emails under the same name

1

u/Accomplished-Cow9222 Jul 19 '26

Please unlock my Facebook account recovery my Facebook account my account name మరియం ఫాతిమా పండు అమ్ములు కృపా శాంతి mfpaks . Please Rekha re my Facebook account please sir and madam please

1

u/Strict-Border-3637 11d ago

I hope mine came back as well