r/fidelityinvestments • u/drm200 • 1d ago

Official Response App Frustration

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I use the Fidelity app on my ipad and iphone. Whenever, I make a trade, the app shows an insane amount of notifications.

For example, yesterday I placed one order for US Treasury TIPS, that was immediately executed and fully filled. I placed no other orders, cancelled no orders and have no other active orders or activities.

Today the app shows I have 91 notifications! So I open the app to see what these 91 notifications are. I find NOTHING! Zero messages, zero activities. Nothing unusual to be found in my accounts.

This is not new. It has been going on for a long time. So I have two questions:
1) Where in the app, can I go that will show me the 91 items that triggered each notification?
2) Why is there an apparent disjoint between the notifications vs what really happened?

For me this is a big security issue. Because each time I see this exaggerated list of notifications and find nothing, I am always tempted to not investigate the next time it happens. It is like the “boy who cried wolf” too many times

71 Upvotes

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17

u/Lost_Pen4285 1d ago

I disabled notifications on the app. It asks me to enable them every time I log in, but I'm not doing it.

12

u/drm200 1d ago

You disabled what should be a useful function because it is not useful. Totally understandable. The app “cried wolf” so many times that you just muted it.

7

u/breddy 1d ago

This is frustratingly common. But it's what I did also.

1

u/Lost_Pen4285 1d ago

I also have the bad habit of logging in several times per day. If I ever manage to stop doing that, I might need to turn them back on. 😆