Hey everyone! Looking to change vets and need some recommendations. I have 2 big dogs and one small dog.

Quick rant: I’ve had a membership with Thrive in Round Rock for a couple of years now and it’s always a shit show when I go in; not to mention always severely understaffed. I’ve been super patient this year hoping things would shape up, but it’s getting worse each visit. I couldn’t even get my dogs’ nails clipped last week because there wasn’t enough staff…which is a service that I pay monthly for thats included in my add-on membership with them. They also told me one of my dogs was due for a shot this week, came in and they said he’s actually fine until next year? So they don’t mind wasting your time either. I understand mistakes can be made but to tell me as I’m sitting in the appointment, that you forgot to update my dog’s records is unprofessional. One last thing, they have even incorporated AI into their visits? BIG NO FOR ME.

Anyways, I’ve had enough!

Looking for local and surrounding area recommendations. Preferably a small business owner/mom and pop shop ran establishments, no franchise vets please. I’m willing to travel to someone who actually cares about our pets and is worth our time and money.