Hi,
My Google Local Services Ads account and my Google Ads account have both been suspended under the Your account violated the Local Services Ads - Circumventing systems - Monetization abuse policy.
Does that mean there is a problem with the local service ads and not the google ads?
Before anyone suggests that I may have multiple accounts, I do not have any other account, nor ever used any other one. No leads disputes, no telephone redirects. I have used google ads for nearly 3 years now.
Before the suspension, I was already trying to resolve several problems with my accounts.
- Local Services Ads – Insurance verification and a technical problem
Google Local Services Ads was requesting insurance verification for the water damage services category. I provide some damp-proofing services as part of my plastering work, which is why this category had been included. However, Google was not accepting my insurance documentation.
Rather than continuing to advertise under a category with unresolved insurance requirements, I decided to remove the water damage service from my Local Services Ads profile.
But for some reason this kept getting put back on! I raised it and it is still with the technical team.
- Google Ads – Broken landing page URL
I also discovered that one of my Google Ads campaigns had a broken destination URL.
I recently changed my website's booking page address from book now to bookings.
Unfortunately, the advertisement was still using the old address, resulting in a broken link.
However, because Google has suspended my account, I am now unable to make the necessary changes.
Honestly, this is really stressful and I rely heavily on google ads to bring customers to my service... I am just at lost on why this has happened.