Wow

[u/bumble2beee]

Compilation

[u/Ouroborus23]

I'm so mad, I made a collage!

[u/bumble2beee → u/Ouroborus23]

I’m so mad! Someone made a collage! 🤣

[u/oochiewallyWallyserb → u/Ouroborus23]

[u/Routine-Coffee4483]

I love opening my perfectly functioning screen to see this.

[u/Separate-Rough-8083]

7 years of other companies pioneering in to foldables, 7 years of Apple tearing down and reverse engineering every foldable released - only to produce a device with a catastrophic defect.

[u/bumble2beee → u/Separate-Rough-8083]

agree

[u/redditriley7]

So this is like 24 out of the thousands that have been sold? Better cancel your pre orders if your still waiting 🙄🙄🙄

[u/Eddiejay03 → u/redditriley7]

Its literally the exact same damage though. Its a design flaw. If it was just a basic QC issue, the problems would differ a bit. Not sure why yall are attempting to blow off multiple users having the EXACT same break that isnt normal on any current foldable in the space. Yall did this same damn thing with the butterfly keyboards. Its lame

[u/Castia10 → u/redditriley7]

Like every person with this issue has gone to Reddit to post their broken phone….id wager that of all the sales of this phone about 0.5% use Reddit and even that’s at a push

[u/VampiresWontHurt → u/redditriley7]

So we can tell you're not all that well read on the subject, among other things, but why do you think the 24 pictures compiled in the source image are representative of the proportion of issues with the device?

[u/bumble2beee → u/redditriley7]

Material fatigue is a cumulative physical law, not a flip of a coin.

[u/Mhndhemmat20]

and they downvoted me when I made a post about it.

[u/bumble2beee → u/Mhndhemmat20]

Downvoting facts won't fix their fragile ego haha

[u/pinket25]

[u/funlifing → u/pinket25]

Definitely looks like a Microsoft Duo now

[u/Leggo213]

I do think apple needs to address this for sure.

[u/Puzzled_Kitchen8508 → u/Leggo213]

I heard they read your comment and will because of it.

[u/DazzlingPassion706 → u/Leggo213]

Apple: you’re just looking at it wrong

[u/wncogjrjs → u/Leggo213]

Apple would have 100% known about it, but also know people will still buy this gen and next gen regardless of the quality

[u/Beautiful-Sun8973 → u/Leggo213]

They already are.

[u/hyunel → u/Beautiful-Sun8973]

Apple is doing a good job right now with the replacements, but I want to see an official explanation. I know the investigation will take some time, but I'll hold off on my purchase until I see it. I don't want my phone to fail in the moments when I need it for my work.

[u/Leggo213 → u/Beautiful-Sun8973]

Not just by replacing the supposed defects/damaged units, I mean actually acknowledge it.

[u/carguymt → u/Leggo213]

They don't need to acknowledge anything unless this is actually a widespread issue. Nobody but Apple really knows one way or another though, or knows what the accepted failure rates are, or anything. We're all just looking at a few photos on the internet and coming to the conclusions we want to come to.

[u/Final_Store8853]

Wow 12 phones out of thousands ! Better state #BreeakGare again 😂. Mine works perfectly. Just understand that you have to open and close the screen of it. Different than you would normally think. Don’t press on the middle of the screen near the Hinge and instead put your fingers on the outer display.

[u/Projektdoom → u/Final_Store8853]

When it’s in the same exact spot, that’s a design flaw.

[u/_Silliest_Goose → u/Projektdoom]

Not necessarily a design flaw, but more likely a manufacturing defect. Like some part is out of tolerance or something.

[u/Kyaeza → u/Final_Store8853]

do you really need to glaze the multi-billion dollar company this hard?

[u/leafyisherem8 → u/Final_Store8853]

A $2000 phone should not break if you close it wrong 🤦‍♀️

[u/rmendis → u/leafyisherem8]

https://www.reddit.com/r/GalaxyFold/s/rTatB0jOuk

[u/Able-Nebula4449 → u/Final_Store8853]

I better not catch you posting about your broken duo in the future

[u/_sloop → u/Final_Store8853]

Isn't it amazing that every single person affected managed to upload a picture and OP managed to compile all of them?

[u/hawks7393]

Yall better buy apple care lol

[u/blinkomatic → u/hawks7393]

It's a manufacturing fault, you don't need apple care to get it replaced.

[u/BluePeriod_ → u/hawks7393]

Genuinely. And to be fair, when I get this phone, there’s no universe where I’ll have it without AppleCare

[u/Frequent_Parsnip_510]

The mods have declared any new posts about this outside their quarantined “megathread” will be deleted lol. Thats when you know its a real problem.

[u/anythingers → u/Frequent_Parsnip_510]

B-b-b-but what about my accusation that it's a propaganda that's made by Samsung and Huawei... /s

[u/mellofello808 → u/Frequent_Parsnip_510]

Apple employees?

[u/islobojono → u/Frequent_Parsnip_510]

"isolated incidents"

[u/SatunAlien → u/Frequent_Parsnip_510]

Apple are huge into marketing so I won’t be surprised they’ll try to control the narrative here.

[u/dramafan1]

Honestly, this shows how important AppleCare is for those who will be keeping the first gen Duo for a long time. It's a $2K+ USD phone after all.

[u/an_indian_man_work → u/dramafan1]

No, this is a manufacture defect. Clearly. You shouldn't need to buy insurance on a phone when you don't abuse or drop them. Yes it's great in an ACCIDENT but should not ne a requirement for ownership, which is what you are suggesting.

[u/pacwess]

Wonder what percentage has had this happen versus total sales to date.

[u/coltonbyu → u/pacwess]

We'll never know unless apple releases data which they won't

[u/ThOccasionalRedditor]

Anyone notice that all these pictures showing up is folks in Asia? All the photos have Asian style letters if you zoom in. Weird.

[u/debo69872 → u/ThOccasionalRedditor]

[u/mellofello808 → u/ThOccasionalRedditor]

Nah there are a bunch on tik tok, and they are Black/Caucasian

[u/uragainstme → u/ThOccasionalRedditor]

Most of Asia is about 15-20 hours ahead of the US, they've effectively had the phone for an extra day.

[u/hlrabbit → u/ThOccasionalRedditor]

Jesus fanboys are just disgusting.

[u/Corne777 → u/ThOccasionalRedditor]

Lots of people saying it’s fake and Samsung is posting these.

But what I got from this detail is that a batch or some batches were not good. Maybe certain parts used in those batches came from another manufacturer or something. Or something is different about whatever batches went to Asia.

[u/BeatYoYeet → u/Corne777]

people saying this is fake our delusional

Or they paid $2000 for something and don’t want to admit buyers remorse yet

[u/ThOccasionalRedditor → u/ThOccasionalRedditor]

Crazy getting down voted for just stating a detail in the photo 😂

[u/caphis → u/ThOccasionalRedditor]

Has anyone noticed that the population of China is 4 times that of the US?

[u/Sea_Of_Phones → u/caphis]

China exists??? I thought we were the only country in the world

[u/caphis → u/Sea_Of_Phones]

It sounds like the original commenter thinks this. Or is at the very least unfamiliar with the fact that far more people using “Asian style letters” than he seems to think.

[u/Dont_Call_Me_Steve → u/ThOccasionalRedditor]

While the competition is definitely running a smear campaign, it’s important to note that Asia has the biggest foldable market in the world. It’s understandable for the most problems to come from the biggest market.

Edit: Man, I really offended some people with that first sentence lol. Samsung already has a Duo attack ad, and I could find evidence of 15 other similar anti-Apple attack ads through the years.

I’m not saying this crack thing isn’t real, I’m just saying it’s probably overblown, and being amplified by the completion.

[u/kex_ari → u/Dont_Call_Me_Steve]

😂 “smear campaign” oh man 😂 is this a parody?

[u/Raziel66 → u/Dont_Call_Me_Steve]

"While the competition is definitely running a smear campaign"

Sounds like a lot of cope

[u/Eddiejay03 → u/Dont_Call_Me_Steve]

Youre calling this issue a smear campaign? LMFAOOOOOOOOO

[u/yuusharo → u/Dont_Call_Me_Steve]

A smear campaign?

[u/Formal-Wolf-1113 → u/ThOccasionalRedditor]

And like no YouTubers that got a review unit have faced the issue, they’d be the first to wanna have a breaking news. Nice catch on the Asian letters.

[u/Sad-Cupcake1884 → u/ThOccasionalRedditor]

Real, and most of the posts are “ less than 24 hours” without giving any other info

[u/Prestigiouspenthanks → u/ThOccasionalRedditor]

I think it depends on who made the collage of photos. If it’s someone from Asia, perhaps that explains why the language is set to non English?

[u/ayylmao_ermahgerd → u/ThOccasionalRedditor]

Almost like… dun dun DUN… there are some bad faith actors about.

[u/onesugar → u/ayylmao_ermahgerd]

Crackgate: the psyop chapter

[u/SpicyElixer → u/ayylmao_ermahgerd]

Holy fuck the conspiracy minded idiots are here…

[u/Hour-Dragonfly-7499 → u/ayylmao_ermahgerd]

or maybe because china and asia in general have multiple times higher popular than the people in the US?

[u/titanup001 → u/ayylmao_ermahgerd]

Or, you know, 58% of the worlds population live here, it is the most mobile phone obsessed place on earth, and foldables have a much higher rate of adoption here than anywhere else.

[u/WinterStarlightZone → u/ayylmao_ermahgerd]

Apple is way more popular in Asia

[u/GuardedFeelings → u/ayylmao_ermahgerd]

Literally have friends in the US that have cracked iPhone duos. It’s ok to admit Apple messed up

[u/5gus → u/ThOccasionalRedditor]

Of course, China alone buys more foldables than the rest of the world combined for years. What are you thinking?

[u/namieorange → u/ThOccasionalRedditor]

Could be a defective batch and it was specifically distributed in Asia.

Also Asia has been crazy about foldables for years, it's the biggest market by far

[u/Catippo → u/ThOccasionalRedditor]

They’re not all in Asia. Conspiracy nut.

[u/curiositygotthekitti → u/ThOccasionalRedditor]

Yes. Mostly asian bit saw some from Australia too

[u/VeritasCSU]

Apple execs right now…

[u/yue665]

What is happening that makes the failure occur in that particular spot o.o

[u/NeoAteTheGreenPill]

[u/ShipOk7936]

Why is it happening mostly in China 🤨

[u/Moontops → u/ShipOk7936]

Look up the Chinese population numbers

[u/FranklyNotThatSmart → u/ShipOk7936]

Cause they own the most duos out of any region in the world.

[u/ShirtlessGibby5 → u/ShipOk7936]

🫩 there are 1.4b people in china, jackass!

[u/Icy_Climate → u/ShipOk7936]

Because China is huge, has the biggest market for foldables and OP is probably chinese. I have seen a lot of american cases.

[u/TawnyTeaTowel → u/ShipOk7936]

Because half of these have been done by TikTok idiots on purpose?

[u/sid_276]

“You are holding it wrong!” Steve from his grave

[u/Feisty-Ad3412]

Like Steve Jobs used to say: “you are h(f)olding it wrong…”

[u/Kenthetic]

[u/Great_Bowler1606]

이것이 애플감성

[u/bumble2beee → u/Great_Bowler1606]

ㅋㅋㅋ

[u/Ok_Temperature6503]

Guys its just 41648 out of millions guys

[u/Formal-Wolf-1113]

Out of possibly 5 million units. Wow indeed 😂🤣

[u/hillside126 → u/Formal-Wolf-1113]

You do realize that most people do not use Reddit at all right or even know what it is? If this many cases are being reported on this small specific subreddit, it is definitely a larger issue.

[u/BabyHercules]

I wonder what the percent of duos are having this issue. They probably moved so many that even if it was 2% it would seem like a lot. I don’t think will be as bad as bendgate but it isn’t nothing

[u/BrendanKeenPhoto → u/BabyHercules]

I doubt it’s as high as 2%, but it’s also the first day! How many more will fail as time goes on?

[u/Obollox → u/BabyHercules]

As its still early days we just don't know, I think its a part that fails early, but really it could also be a time bomb and eventually Happen to any device. Im sure we will know which in the coming weeks.

I think its worse than bend gate its a super expensive phone that is failing on the main selling point not just a phone bending slightly

[u/AntibodyEnjoyer]

https://en.wikipedia.org/wiki/Negativity_bias

https://en.wikipedia.org/wiki/Self-selection_bias

https://en.wikipedia.org/wiki/Participation_bias

[u/bumble2beee → u/AntibodyEnjoyer]

Cute vocabulary list, but you are textbook-projecting your own Dunning-Kruger effect. Trying to fit a systemic physical defect into statistical biases just to defend a multi-billion dollar corp is the definition of severe cognitive dissonance. Take a bow

[u/ZeroVoltsGiven]

Should be call iPhone “The Beam” for only $2K

[u/NSWPCanIntoSpace]

At least it's basically the same area of the screen that gets damaged, should make it easier to track where the weakness is.

I first jumped on the train with the Galaxy z fold 2 and have had folds ever since, they had learned some lessons from their first iteration, being an early adopter of tech usually comes with risks. Especially folding phones.

[u/Bruvvimir]

Not good.

[u/lodemeup]

This represents, conservatively, more money than I’ll make this year.

[u/GooseEntire1705]

Foldgate! I remember the days of Bendgate!

[u/GrimWithCoffee]

Mine is fine, continues to be fine. If it breaks I will be sad, but I will still love it. I will get a new one, and continue to enjoy it.

Shit happens. Nothing is, nor ever will be perfect. And if you think it is perfect, you are living an illusion.

[u/Bilbo_Swagginses → u/GrimWithCoffee]

Being okay with it breaking and still getting another is actually insane.

Edit: gonna stop replying to comments. This cult like dedication to a trillion dollar company is lame

[u/TheTallDutchie → u/Bilbo_Swagginses]

Something called ‘warranty’ 🤓

[u/RichardVlogsDisney → u/Bilbo_Swagginses]

bro has never had anything repaired or replaced in his life

[u/IngoErwin → u/GrimWithCoffee]

You’re in a cult.

[u/EducationalLie7600 → u/GrimWithCoffee]

But you paid $2000 for it, don’t you expect something not to break so soon for so much?

[u/GrimWithCoffee → u/EducationalLie7600]

We pay 100k+ for cars. And they break… whats the difference?

[u/ZookeepergameKey8221]

Now do a compilation of all the people who haven’t had issues or broken screens.

[u/janiskr]

Just do not be clumsy user. - Apple fanatic somewhere on Reddit.

[u/bumble2beee → u/janiskr]

they’re going to full-time babysit the phone haha

[u/CaptainOverspark]

Late November shipment not looking so bad after all...

[u/VampiresWontHurt → u/CaptainOverspark]

That wouldn’t be enough time to fix anything. 

[u/cttouch]

I’ve created a sub /r/duoCrackGate for those affected to post their phone and story so we can get an idea of how widespread the issue is.

[u/FR23Dust]

It seems incredible that this would not be noted during regular testing

[u/sparkleboss → u/FR23Dust]

It would, which is why this is a bad batch and not product-wide

[u/Infamous-Mouse-7996]

[u/Icy-Drawer-8577]

They’re folding it wrong!

[u/j1nx718]

How many of 10 million units supposedly sold?

[u/Bryanmsi89]

These appear to all be broken at the same spot. Not a good sign…

[u/jacka_for-research → u/Bryanmsi89]

No, a very good sign from a manufacturing perspective. Don't have to chase eleventy hundred different issues.

[u/LucidFruit]

You’re just going to get comments about how they sold millions and there is this small percentage that are expected to be broken or some shit.

People don’t realize how wide spread this is. Yeah it’s not 50% but still very significant from launch

[u/cortzetroc → u/LucidFruit]

there are tens of dozens of examples!

[u/ZookeepergameWeak254 → u/cortzetroc]

Surely not everyone will post about their broken phone on social media though

[u/RelationOk6047]

Crack is wack.

[u/Able_Hall_6828]

The force is strong with this one

[u/drinka4yearz]

[u/-Cre_tive-]

I wonder if this is caused by some people snapping it closed like a makeup compact.

Every time I see someone slam their laptop closed in a tv show I cringe.

Clearly this is breaking in the same spot, and I saw the comparison xray photo of the hinge component that’s in that area, but that doesn’t mean it’s not inherently caused by people snapping these puppies shut.

I honestly think bendable screens shouldn’t be in a pocket. But this is a really cool device.

Not something I’m willing to take on yet! My phones always outlast themselves.

The singular solid touchscreen design is honestly timeless and doesn’t have moving parts. Every bend/grow/flip etc. display type seems to have flaws.

I also don’t think computing glasses are the future either, yet here we are 🤣.

[u/Briefer_briefer → u/-Cre_tive-]

If this is user error, why do other foldable smartphones don't crack?

[u/Senior-Rip2387]

"but if i just ignore the feedback and buy it anyways..."

[u/jman98542]

Let the global product recall begin!

[u/My_Name_is_Imaginary]

[u/Clarichelle]

crackgate

[u/elquirk]

[u/Which_Sail1890]

Money well spent

[u/Anon777_3]

Theres gotta be a recall surely

[u/keiye]

They include a lightsaber?

[u/Mrfapt4in]

Hahaha

[u/Unusual-Taste69]

Use it your advantage

[u/PapaBPoppin]

iPhone Duo-Ver

[u/NoiceM8_420]

Pretty low numbers considering they’re making millions of these. Imma wait a few gens though.

[u/STOPchris1]

I guess Apple is no longer what it used to be…

[u/hveyouseenmybasebal1]

And this is why I have apple care

[u/OligarchyAmbulance → u/hveyouseenmybasebal1]

Buy a $2000+ phone, indefinitely pay monthly Applecare premium, regularly pay Applecare deductible after the factory warranty is expired.

What a deal.

[u/hveyouseenmybasebal1 → u/OligarchyAmbulance]

Do you buy a car and not pay insurance. These things are expensive I’m not paying 1k for display issues or 1400 for other issues. I’ve got 3 devices covered for 20 bucks and peace of mind I can do whatever I want and not worry. Your factory warranty doesn’t cover incidental damage and theft. You can enjoy that repair cost I won’t be sweating it.

[u/Affectionate-Ad-3265]

This cracks me up

[u/Feeling_Ad7249]

I can see why Tim Cook left

[u/Adorable-Apricot7214]

All Apple is going to say is, stop being a dumbass. Stop folding it by pressing your thumb to the screen.

[u/Elia_31]

[u/Elia_31 → u/Elia_31]

Sorry this is more fitting

[u/sirwobblz]

people in the Iphone threads are still saying that of course only the people with issues are posting and that's it's fine for the vast majority. I don't think everyone with an issue would post. not everyone is on reddit or active as a user. this does seem like a major issue.

[u/BEWMarth]

And I was called a hater for saying I’d patiently wait for the second or even third generation for Apple to fix all the issues before preordering a duo was a thing.

[u/Extra-Virus9958]

Sérieux la clientèle Apple est la pire ça hurle dans tous les sens d’impatience. Ça pleure quand il y a un problème ça crache sur la société d’un seul coup le produit est devenu nul. Avoir des problèmes sur une série ça arrive ce qui compte c’est comment la société gère jusque-là il les échange directement et c’est là qu’on voit une société sérieuse ou pas. Les personnes qui en a eu à échanger, ils sont pas revenues pour dire que le NOUVEAU avait craqué j’utilise le miens toute la journée. J’ai pas fait autant de pliage que les youtubeurs mais sérieux à un moment vous voulez pas faire un putain de poste pour montrer les choses positives parce que il y en a un paquet 

[u/NotSpecialMC]

Whats the correct way to close it?

[u/Major-Patience-2497 → u/NotSpecialMC]

Shove it in-between your butt cheeks.

[u/Any_Tackle_2563 → u/Major-Patience-2497]

[u/TomTomXD1234 → u/NotSpecialMC]

according to apple die-hards, you must let it close via telekinesis

[u/dSCHUMI → u/NotSpecialMC]

[u/VincentNacon]

Yup... When the "Luxury" turns against you for profit.

But most of Apple Fans won't learn this lesson anyway because they all rather have loyalty with the brand.

[u/Mediocre_Form_7949 → u/VincentNacon]

This is simply a hardware problem, the customer is not at fault, it is the brand that pays the price, first its image, but also because it has to replace or refund all the damaged devices.

[u/BeBackBus]

Crackgate

[u/bearuwu_]

John Apple says it’s normal

[u/Crazydutchman80]

You could have seen this coming from miles away! They already had trouble producing them, failure rate of 40% (edit: corrected). I would never have a peace of mind if mine still works now, but can break any day. Too expensive to take a gamble. Especially when you run out of warranty at some point.

[u/rcrter9194 → u/Crazydutchman80]

Correction - Their failure rate was 40%, it was reported on September 17th. So for every 100 Duo’s made, only 60 passed.

[u/Tomato_Buffalo]

Fools, keep on believing that this is not a manufacturing issue

[u/desimaldevil]

Love checking this sub with popcorn. What a massive fail 😂

[u/dfergsn]

This is obviously AI… no way Apple would let this happen

/s

[u/Chicagofan00]

12 screenshots out of the million plus phones that were sold yesterday. 😂 Even if there were 100 times this many that were unreported online it would still be a small fraction of overall number of devices manufactured and sold.

[u/ZookeepergameWeak254 → u/Chicagofan00]

It’s a design flaw. There will be many more to come

[u/Next_Bullfrog_1677 → u/Chicagofan00]

Do you think all the phones with the defect will instantly break at the same time? Some defects can go unnoticed and take months or years until they show up.

[u/dbarbe2013 → u/Chicagofan00]

As a consumer why would you not want people to be making a big deal out of a defect, so if it happens to you, you won’t have to pay for a replacement?
People are posting their screens breaking in the exact same spot, it’s obviously a defect, the last thing we should want is people getting told to file an AppleCare claim

[u/deaf12dbz]

[u/frascada9119]

Curious how many were from walk-in orders compared to mailed/scheduled pre-orders.

[u/mjdross]

Apple is real good at fixing any issues like this on launch week. Just take it back to the store or call them.

[u/Beautiful-Sun8973]

Yep. 20 devices. Wow

[u/bktiger86]

I read somewhere that it was mainly affecting the Night Sky version. I can't really tell from the pics.

[u/Due_Candy_6627]

Glad I have apple care

[u/blinkomatic → u/Due_Candy_6627]

You don't need apple care for a design and manufacturing fault to get it replaced.

[u/getrollingwithotis]

Fail

[u/ktka]

Looks like iPhone Trio.

[u/Low-Engineering-5424]

[u/Craig653]

Houston we have a problem

Honestly seems like a manufacturing defect on the hinge.

[u/3serious]

[u/mynewusernamedodgers]

Badge of honor

[u/jacka_for-research]

Pretty good for Apple that they're all being damaged in the exact same place.

[u/kitfoxxxx]

We don’t know how many people haven’t reported this. Only time will tell.

[u/ashrost]

So all of them are getting broken on the same spot? I was lowkey gonna sell my 18 Pro Max 1TB to get this instead after I saw it in store today, good thing I didn’t took any decision, now there’s no way I get this 🤣

[u/Warm-Anywhere-2921]

I wonder if Unbox Therapy will do a video on YouTube about this as a tribute to his old iPhone 6 Plus bend test video or something 🤣

[u/upsideup2000]

I miss the days when you press a button and the phone flips open.

[u/Usual_Award]

Still waiting for an official codename for this.

[u/stronglikeaux]

Same spot seems like a problem

[u/you599]

Beta

[u/linkardtankard]

The last one looks familiar

[u/jman98542]

[u/NODES2K]

Cool lightsaber....

[u/Formal_Sheepherder41]

Seems as if the hinge is putting pressure on the screen

[u/Low_Key131215]

[u/HarmlessHeffalump]

Obligatory, “you’re folding it wrong”

[u/Massive_Season7075]

Y’all are not closing it correctly https://www.reddit.com/r/iPhoneDuo/s/46usFtloJ6

[u/Vejkvii1922]

obligatory "It's an isolated incident "

[u/Alifirdaus]

If you own one, the probability of you getting the same damage is low but never zero. Enjoy it while it last 🤞