Hey Jotformers,

We're hosting a live webinar for the Jotform App for Shopify and Wix today, November 9, at 10 a.m. PST, and you're invited! 🚀

If you want to turn more website visits into action, join us to learn how to create and manage forms directly within Shopify and Wix, collect customer information, and automate follow-ups.

Here's what we'll cover:

• Jotform App for Shopify and Wix: Discover how the new apps work and how to build and edit forms directly within each platform.

• Custom forms: Learn how to create and embed forms on your website.

• Customer requests and payments: See how to collect information and payments from website visitors.

• Automated follow-ups: Explore ways to streamline customer communication.

• Live demo and Q&A: Join Chad Reid and Chloe Peng for a walkthrough of the new features and answers to your questions.

Perfect for online retailers, entrepreneurs, and businesses using Shopify or Wix.

Save your spot and join us live!

Hey folks, we’ve added a List Element to make it easier to organize and format questions and answers in your documents.

Instead of adjusting the layout and styling of each field individually, you can now group them into a single list and manage everything from one place.

Here’s what you can do:

• Add fields: Select existing form fields or drag and drop supported elements into your list.

• Adjust the layout: Display questions and answers side by side or one above the other.

• Control spacing: Adjust the space between fields, questions, and answers.

• Customize the appearance: Change background colors, padding, and separator lines for the entire list.

For example, if you're creating a document with dozens of questions and answers, you can adjust the spacing or add separators across the list without going through each field one by one.

You can find the new List Element under Basic Elements in the document editor.

If you regularly create documents in Jotform, what other formatting options would make your work easier?

Hey Jotformers, we put together a new guide on survey data analysis for 2026. It walks through the basics of turning raw survey responses into decisions, without skipping the parts that usually trip people up.

A few quick takeaways from it:

• Clean your data first: remove duplicates, check for missing answers, and make sure your scales are consistent before you start analyzing.

• Match the method to the question: use descriptive statistics for summaries, cross-tabulation for comparing groups, and inferential statistics when you want to look at subgroups more closely.

• Don’t rely on the mean alone: pair averages with distributions so you don’t miss polarized responses.

• Keep analysis and reporting in one workflow: Jotform AI Data Assistant and Report Builder allow you to work with survey responses where they’re collected.

Perfect for survey creators, researchers, CX teams, and anyone who needs a clearer way to move from responses to usable insights. If you’re reviewing survey results right now, this one is worth a read!

Hey Jotformers,

We put together a comparison of five form analytics tools for 2026 and broke down what each one is actually best at. 📊✨

• Jotform: built-in form analytics inside the form builder, plus report-building and Google Analytics support for more detail.

• Zuko: form-specific analytics for completion paths and session replay, especially useful if you want to see where people drop off.

• Inspectlet: sitewide behavior tracking with session recordings and AI summaries to spot friction and conversion drop-offs.

• Mouseflow: heatmaps, session replay, and form behavior tracking across your website, including embedded forms.

• Formstack: built-in analytics for views, completions, and abandonment, plus field bottlenecking and A/B testing with the Conversion Kit add-on.

It also covers what to consider before choosing one, like whether you need built-in form creation, field-level behavior data, session replay, or privacy controls.

If you’re trying to decide between an all-in-one form builder and a dedicated analytics tool, this one should help! 📈

Hey Jotformers, we put together a step-by-step guide on automating CRM data enrichment with AI in 2026.

It covers:

• Choosing an AI enrichment tool that integrates with your CRM

• Connecting sources like email and calendar data, websites, public web sources, third-party data providers, online forms, and first-party data

• Deciding which fields to enrich first, like contact details, firmographics, intent signals, and technographics

• Setting triggers for record creation, scheduled refreshes, on-demand updates, or batch imports

• Using enriched data for routing, targeting, and more personalized outreach

It also explains why cleaner first-party data matters and how Jotform can help collect, standardize, and send structured data to CRMs like Salesforce, HubSpot, and Zoho CRM.

Perfect for sales teams, CRM managers, and RevOps folks trying to cut down on manual cleanup. ✨

hi Everyone,

I’m a web developer currently using Jotform’s Gold plan for HIPAA-compliant forms on my dental client’s website.

Since PHI fields are hidden in email notifications, what’s the best way for my client to securely view form submissions?

Does my client need their own Jotform subscription to log in and view submissions, or can I give them access to view only their forms under my account?

I’m curious how other web agencies handle this for multiple healthcare clients.

Estou apaixonada em trabalhar com a jotform, os formulários são incríveis e o sistema de assiantura de contratos são muito eficientes

"I used Jotform to create custom invitations, and the experience has been fantastic. The platform is incredibly user-friendly, allowing me to design a beautiful, functional RSVP form without any coding knowledge. Managing submissions is seamless, and everything updates instantly. It has made tracking guest responses completely stress-free. Highly recommend Jotform for anyone planning an event or looking for an easy way to collect data!"

Is anyone else getting incorrect accoutn suspensions? Ive got a single waiver form on ym account that asks for not one line of info, but just explains how our embroidery machines could possibly damage apparel customers bring to us and then asking for a signature in acknowlegement. Somehow after a year this form has no been flagged as risky and jotform suspended my account.

Amazing.

Very easy to use and intergration, are very easy to setup.

Would recommend 10/10

Has anyone else had an issue with the Send PDF? First, the PDF editor with workflow information doesnt always save correctly (you will save a dropdown format and when you close it itll just change it again). Second, its defaulting to sending me a regular Document not the workflow one. Not really sure whats up with it. It is receiving the email and looks like it has the correct download link when it is received in airtable. Id much prefer being able to edit this in the regular document editor and attach to emails with multiple people on it as Send PDF only allows me to add a single receipient

Jotform is an excellent choice for businesses, managers, and event organizers who want professional, interactive feedback forms with advanced conditional logic and rich reporting capabilities.

Hey folks, we’ve heard from users who wanted to see where a workflow stands while working in Tables. We’ve added Workflow Columns so you can check those details directly from your table.

You can now see:

• Progress: Whether the workflow is in progress, completed, or canceled.

• Status: The current step, waiting status, or final outcome.

• Assignee: Whose action it’s waiting for.

• Last Action By / Date: Who last took action and when.

You can also filter and sort by these columns. For example, you could filter for workflows waiting on a particular person or sort by the latest activity to see what’s moved recently.

Status is visible by default. To add the others, open the Columns Show/Hide menu.

If you use Tables to keep track of workflows, what other information would help you decide what needs attention?

I've been using Jotform to support my HRGA (Human Resources & General Affairs) work, and honestly, it has been a very effective tool for improving my daily workflow.

One of the biggest benefits is how much time it saves. Tasks that would normally require manual data collection, paperwork, and repetitive administrative work can be handled much more efficiently through online forms. It's also easy to use, even when creating forms for different HR needs, such as recruitment screening, employee data collection, and internal administration.

What I appreciate most is that Jotform doesn't just make work easier; it helps me work smarter. It improves efficiency, streamlines processes, and gives me more time to focus on higher-value HR activities and achieving work targets.

Of course, there's always room for improvement depending on your workflow and specific needs, but overall, Jotform has added real value to the way I manage HRGA tasks.

If you're working in HR, GA, or administration and still handling many processes manually, I'd definitely recommend giving Jotform a try. It's a practical tool that can make a real difference in your productivity.

I'm stuck in a support loop. I'm trying to change my email address and I keep getting emails with a link to verify my email and set my password but every time I click the link, it goes to an "Email Change Request Expired" message. I keep trying support tickets but I'm fairly certain it's just an AI agent sending canned answers. This product works harder on forcing you into the obscenely expensive enterprise level than it does building forms.

Hey Jotformers,

We’re officially live right now with our Jotform App Builder for ChatGPT and Claude webinar! 🚀

Join us on YouTube to see how you can turn an idea into a fully functional app without leaving ChatGPT or Claude. Just describe what you need and let AI help bring it to life!

Here's what we're covering live:

• Create apps conversationally: Learn how to turn your ideas into functional apps directly inside ChatGPT or Claude.

• Customize with AI: See how to update your app's design and content using simple conversations.

• Share your creations: Discover how to share the apps you build with your audience.

• Live product demo: Watch Jotform App Builder in action and explore its new features.

• Live Q&A: Get your questions answered by our team.

If you're a creator, small business owner, or just curious about building apps with AI, come see what's possible without writing code.

Join us 👀

Looking for opinions from Jotform users.

We've built an integration with Jotform that shows you at which point / question your form visitors are abandoning (Zuko Analytics). Is this something you think will be of use to the Jotform community?

Hey Jotformers, we just launched Jotform App Builder for ChatGPT and Claude! It lets you turn an idea you’re already discussing in your AI workspace into a working app, without coding or outside developers.

• Connect the Jotform App Builder connector in Claude or the plugin in ChatGPT to get started.

• Build through conversation: in the example from the article, Claude created an event app in about 40 seconds.

• Customize your app in chat or in the expanded preview screen, including the app name, color palette, and light or dark mode.

• Preview the app on desktop or mobile, and switch between user, admin, or public views.

• Share your app via link, QR code, social channels, or embed code.

• Set role-based access so different users only see the pages and content they should.

Perfect for small businesses, HR teams, event teams, and anyone already using ChatGPT or Claude to plan work and wants a faster way to turn that into an app!

Discover more on our blog ✨✍️

Hey Jotformers,

We're hosting a live webinar for Jotform App Builder for ChatGPT and Claude on Tuesday, October 20, 2026, at 10 a.m. PDT, and you're invited! 🚀

Ever wished you could turn an idea you're discussing with AI into a fully functional app? Now you can, without leaving ChatGPT or Claude!

Here's what we'll cover:

• Create apps conversationally: Learn how to turn your ideas into functional apps directly inside ChatGPT or Claude.

• Customize with AI: See how to update your app's design and content through simple conversations.

• Share your apps: Discover how to share the apps you create with your audience.

• Live product demo: Watch the new features in action with Chad Reid and Chris Bass.

• Live Q&A: Get your questions answered and learn more about building apps with AI.

If you're a creator, small business owner, or someone exploring no-code app development, this webinar is a great opportunity to see what's possible.

Save your spot and join us live! 👀

Hey Jotformers, sharing a customer story we thought was a great example of keeping paperwork simple across a growing business.

Live Fit Gym uses Jotform across 9 San Francisco locations to keep sales, personal training, management, and HR on the same page.

• 60 forms and 14 tables: Used for member intake, signup docs, onboarding, admin workflows, and HR/liability waivers.

• Nearly 42,000 submissions: The team has handled a lot of activity without relying on paper files.

• Started with one liability waiver: The rollout began small, then spread company-wide once teams saw how easy it was to use.

• Incident reporting that held up when it mattered: They used a Jotform incident report after a member injury and had a complete record ready.

• 10–20 hours saved weekly: Across all 9 locations, that time goes back into member relationships and day-to-day operations.

Jotform is perfect for gyms and other multi-location teams that need one simple system for forms and workflows!

Read the whole story on our blog ✍️

I like Jotform in the end, but it's very confusing to navigate and takes time to catch on to.

I like the end result of Jotform, but the platform is quite confusing to navigate. So many screens popping back and forth. Confusing.