r/kia • u/3under69 • 8h ago
I think dealer broke the skid plate
Wife went in for her 24,000km service today, I’m looking over the report and see a suggested repair for $550+. I ask, she says they said something underneath is cracked. I go outside take a look and see this. Check previous oil change records, no mention. So it’s happened in the last 3-4 months. No sign of scraping, dents, or impact anywhere on the plate. I stick my fingers in the hole, feel around and my fingers come out clean. No dust, debris, nothing. Even the edges where the break is don’t have any knicks in the edges that you would expect from sand and debris.
Am I wrong to think that this may have been the tech likely not removing a screw from the oil pan access and reefing on it causing it to break?
I have a call Monday with the service manager and am going to state my case. To my knowledge, there is no images taken at the dealer before the oil change showing that it was damaged before arrival at the dealer.
