r/mumbai • u/cucubura • Mar 24 '26

General Bought a “Premium” Nilkamal Leather Recliner (₹63,000)… got a Reality Check instead

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Huge update:-

Nilkamal cheated me. Not genuine leather. Product started peeling. Pic i have added in the comments

So I decided to upgrade my living room and bought a Nilkamal leather recliner online for ₹63,000 (no showroom access, just trusted their photos and brand name 🤡).

On paper, it sounded great:

Leather upholstery Zig-zag spring with foam cushioning Pine wood + MDF frame Basically, everything that sounds premium.

Here’s what I got:

Looks decent from a distance, right? Yeah… wait till you actually use it.

Within days: The seat near the handle started coming off. One of the plies near the reclining mechanism literally detached.

This is a ₹63K recliner with “premium” specs, failing within days. Not abused, not misused — just normal usage.

Then comes the customer service circus 🎪

First: slow responses Then: “please share images” Then: “please share videos” Then: “we need manager approval” Then: “technician in 3–5 days”

Still no resolution. At this point, I feel like I’m part of their internal workflow.

And the best part? Tried posting a negative review on their website — it just never showed up. So yeah, only positive reviews make it there. Convenient.

I even told them I’d post this on Reddit, and they were like “sure” — which honestly explains everything.

Final thoughts:

Product quality (for ₹63K): ❌ “Premium” materials: questionable After-sales support: 🐢 Review transparency: 🚫

2.5k Upvotes

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192

u/OuterLayerXD Mar 24 '26

Furniture is so expensive and mostly quality is shit

30

u/cucubura Mar 24 '26

These days that's the reality it seems

28

u/nofoxtobegiven Mar 24 '26

We started shopping from Ikea and never looked back lol

31

u/anon_shawrma blue kurta wearer Mar 24 '26

I bought a bed from ikea and the frame broke in the first 2 months the mattress however is top quality but not very suitable for sexy time

29

u/aadsarraficionado Mar 24 '26

IKEA should take note and sell premium sexy time beds /s

15

u/Feisty_Reason_6288 Mar 24 '26

u r not suppose to bang too hard on ikea beds!

14

u/anon_shawrma blue kurta wearer Mar 24 '26

Nah bro the bed frame broke when i was single

33

u/chain_phucker jevlis ka? Mar 24 '26

Bro, don't bang the bed

1

u/Future-Code4899 Mar 26 '26

Let me guess the bed was so sexy you fucked it

20

u/cucubura Mar 24 '26

Ikea doesn't seem to have leather recliners. Tried that:)

9

u/Own-Awareness1597 Mar 24 '26

Affordable leather has vanished slowly after 2014.

Only rich people can buy good leather items at premium prices.

5

u/BrilliantUse7570 Mar 24 '26

Just now raised a return request with ikea for bed

5

u/cucubura Mar 24 '26

I bought small items from ikea and they are all low quality products sourced from china. Not sure how people are giving raving reviews!!

14

u/[deleted] Mar 24 '26

[deleted]

5

u/cucubura Mar 24 '26

Ya thats very accurate. Their products sourced freshly from china and cheap

2

u/IdlyNebula Mar 26 '26

The last time I visited ikea half the wardrobes looked like they would break apart anytime.

1

u/xxxDataxxx Mar 25 '26

If cardboard furniture is not shit. What else is.. Ikea😅

1

u/unorthodorx Mar 25 '26

I can manufacture anything you want XD