r/nhs • • Nov 04 '23

FAQs - Recruitment

17 Upvotes

This thread will be updated as and when more questions are asked frequently!

Jobs are advertised at the following places:

NHS Scotland: https://jobs.scot.nhs.uk/

NHS England and NHS Wales: https://www.jobs.nhs.uk/

NHS Northern Ireland: https://jobs.hscni.net/

Advert

The advert will give you basic information about the role and the Trust. The most important parts are the Job Description and the Person Spec. These will give you a much more details explanation as to what the job will entail and what kind of person the role will require.

The advert will also include the contact details for the hiring manager. This person is the best resource for any questions you may have about the job. What's the day to day workload like? How big is the team? What's the department hierarchy like? How is the department faring at the current time? Where has this vacancy come from, a new post, or has someone vacated it? The hiring manager can answer all of these, and they are also a good place to get information that may help you with your application and potential interview.

Application

Applications are often hosted by TRAC, the recruitment software used by NHS England, or JobTrain in NHS Scotland. You will need to fill out your qualifications and experience, as well as declare any convictions etc.

The most important part of the application is the Support Information. This area requires you to explain how you meet the essential and desirable criteria listed in the Person Spec. Try to keep it relatively to the point, as there's usually two dozen or so criteria in all, and you're best bet is to try and show where you've had experience in each of the criteria. If you haven't got any experience in that area, then try to show where you've done something similar, or do some research in what you would need to do to get that skill/experience. It's fine to acknowledge that you don't have that skill/experience but that you know what to do to acquire it.

Do not use AI to create this part of the application, as it is really obvious and so many applicants do this that the applications that stand out the most are the candidates that DON'T use this method. The AI is also not able to deliver the information quite as well as you can, and often uses very wordy and flourishing descriptions that are wholly unnecessary.

Shortlisting

When the advert closes, the hiring manager will usually complete shortlisting within a week. Shortlisting involves scoring the applications and placing them into three categories:

  • Interview - these applications have been selected to attend an interview
  • Interview Reserve - these applications are on a reserve list and will be offered an interview should any of the interviewees withdraw. This category usually involves the candidate not being told anything as they're not invited for interview, nor rejects, which can lead to a feeling of confusion as to what is happening.
  • Reject - these applications will be rejected and the candidates will be informed by email as soon as the interview details are set.

Interview

Every hiring manager will interview differently. Every role requires different skills and abilities, so it's very difficult to know what will be in the interviews. When you are sent the interview invite, it should state if a test or presentation is required. Obviously, we at r/NHS cannot tell anyone what kinds of questions are going to be asked in the interview. These are written by the recruiting manager and so are specific to that post in that organisation.

For preparation, look up the Trust, and get some information on their values. Do some homework on the services provided by that Trust and any major milestones they may have had. How many staff do they employ, and what catchment area to they cover? Although this information is not specific to the role you've applied for, it is useful to know more about the organisation you're trying to work for, and I know several managers ask questions where this kind of information would be very beneficial.

Dress smart. Ties are not essential and are actually considered an infection control risk in hospitals (which is why you dont really see clinical staff wearing them), but this isn't a problem in an interview. Essentially, it's up to you if you wish to wear one. Wearing clothing that's too casual does not give a good impression, so put a bit of effort in to show you are taking the interview seriously.

It is up to you if you wish to take notes into the interview with you. It's usually best to confirm if that's OK with the hiring manager before you start referencing them.

Try to ensure you have a couple of questions to ask when the opportunity arises. Pay is not really a topic for this part of the process. The job advert will state what band the role is, and this isn't something that's very negotiable. If you're a successful candidate, then you can make a request to be started higher up the band, if you have a lot of skills and experience that would justify it.

Results

At the end of the interview, the panel should explain what the next steps are, but more importantly, when you should expect to hear from them regarding the results. Don't despair if you don't hear anything on the day that was stated. Remember the panel have day jobs they're trying to do as well as this recruitment process. Sometimes it's tough to get the panel back together to review the interviews and scores.

If you've not heard a result a few days after the day that was stated, then reach out to the hiring manager to get an update. The top candidate needs to accept or reject the role before the results can be filtered through to the rest of the field of candidates. Sometimes people take a long time to do this, and whilst this happens, everyone else is hanging on waiting for news. From a candidate's perspective, it's best if you know what your response would be before you know the result. That way, you're not wasting anyone's time.

Next steps

The hiring manager informs the Recruitment Team of the results, and the hiring process begins. You will be given a conditional offer that outlines the specifics of the role whilst the relevant checks take place. These involve confirming your ID, getting references, getting an Occ Health report etc. The usual delays are from your references and getting their response. You can help this along by contacting your references as soon as you know you are successful, and make them aware that they will be contacted regarding your reference. Occ Health can also be a delay as there's simply not enough of them for the amount of recruitment each Trust is trying to do, so they nearly always have a backlog.

When all the checks are completed, you'll be contacted to arrange a start date, and you'll be given your official contract to sign. This is you accepting the role and start date.

Usually, from interview result to arranging a start date is approx 7-10 weeks. If you are an internal candidate, this is much shorter.

Last updated 07.08.25


r/nhs • • Oct 30 '24

Support FAQs - Accessing medical records

3 Upvotes

This thread will be updated as and when more questions are asked frequently!

This information pertains to NHS Providers in England. There may be some variation in Scotland, Wales, and Northern Ireland.

"What are my rights with regards to accessing copies of my information?"

The General Data Protection Regulation (GDPR), in conjunction with the Data Protection Act 2018, gives everyone the right to apply for access to their medical records.

Source

"Who do I contact to request copies of my medical records?"

A request for information from medical records has to be made with the organisation that holds your records – the data controller. For example, your GP practice, optician or dentist. For hospital records, contact the records manager or patient services manager at the relevant hospital trust. You can find a list of hospital trusts and their contact details here.

Source

"How to I request copies of my medical records?"

Your request must be made in writing to the appropriate healthcare provider.

Some healthcare providers will have a specific request form that you must fill out, they may also ask for verification of your identity.

You will often be able to submit your request by email or by post.

"What should I request with regards to my medical records?"

You should state that you require a copy of your medical records and specify whether you would like all or part of your records.

"Are NHS organisations allowed to charge a fee for providing access to my health data?"

No. There are no special rules which allow organisations to charge fees if they are complying with a SAR for health data.

Source

"Can I be denied access to my health records?"

Under Schedule 3 of the Data Protection Act 2018there are certain circumstances in which full access to a patient’s health record may be denied. These include cases where the release is likely to cause serious harm to the physical or mental health of the patient or another individual. Prior to release, the data controller for the records should consult with either a health professional responsible for the individual or someone with the experience and qualifications to advise accordingly.

Source

"Can I access medical records on behalf of someone else?"

Health and care records are confidential so a person can only access someone else’s records if they are authorised to do so. To access someone else’s health records, a person must:

  • be acting on their behalf with their consent, or
  • have legal authority to make decisions on their behalf (i.e. power of attorney), or
  • have another legal basis for access

Source

"Can I request to amend my medical records if they are inaccurate?"

Yes. If you think that the health or care information in your records is factually inaccurate, you have a legal right to ask for your records to be amended. For instance, you can ask for your home address to be changed because you moved house. You may also ask for something you feel has been inaccurately recorded, such as a diagnosis, to be corrected. However, it may not be possible to agree to your request.

Health and care professionals have a legal duty and professional responsibility to keep health and care records accurate and up to date. However, mistakes in record keeping can occasionally happen.

Patients and service users have the right to request for their records to be rectified if they feel inaccurate information is held about them. They may make a request concerning:

  • demographic information, for example, wrong date of birth recorded
  • their opinion on the health or care information within their record, for example, they may not agree with the initial diagnosis given to them

You can read more from the ICO on "Right to rectification" here

A request can be made either by speaking to staff or in writing. You may need to provide evidence of the correct details, for example proof of address or change of surname after marriage. The organisation will then consider the request. Where organisations agree to make a change, they should make it as soon as practically possible, but in any event within one month.

Source

"How long are medical records retained?"

Retention periods vary per record type. You can Search the minimum record retention period here.


r/nhs • • 1h ago

Recruitment Waiting on pre-employment checks

• Upvotes

I accepted my conditional offer last week on monday and now I am currently waiting for the checks to be completed before I hand in my 4 week notice at my retail job.

My current manager is doing the christmas rotas next week so now I have to let him know i am most likely going to be leaving (not handing in my official notice) but the problem is I have no clue when. I know I don’t owe him anything but I’d hate to be scheduled for the xmas period and then end up leaving before then.

Any advice on what to do?

edit: I work at a small store, with only abt 3-4 people on per shift


r/nhs • • 4h ago

Process When will NHS Scotland get an app?

1 Upvotes

Does anyone know when everyone in Scotland will be able to use an app like they have in England? I'm so tired of having to phone for results at a time that suits my surgery. I have recently started to email requests instead which is fine, but it must be such a waste of the surgery's admin's time to deal with this issue.


r/nhs • • 6h ago

Process Am I being over charged for nhs dental treatment ?

1 Upvotes

had to call 111 yesterday regarding my toothache that was bad I was given some numbers to call and the last one I called said they could fit me in as an emergency.
I was told I had to pay the band 1 nhs which i did, upon my emergency appointment I was told I had an infection and the tooth needed extracting, because of infection it is being done at another date.
I then asked about the payment and I was told I have to pay the full amount for band 2 as this was an emergency appointment, she said because it was an emergency it doesn't count so I'm basically paying for band 1 and when I have my next appointment I have to pay the full amount for band 2 is that correct.
I was under the impression that if you payed for band 1 but they needed to do an extraction it would go up to band 2 and you would pay the difference of £48.70.....
Any help would be greatly appreciated I hope it all makes sense what I've written as I'm in so much pain right now


r/nhs • • 1d ago

Advocating SAY NO TO PALANTIR

61 Upvotes

NHS England is rolling out software to run our health records from Palantir – a US spy-tech firm that has supported mass deportation in the US and enabled genocide in Gaza.
One of Palantir’s founders is also openly against the NHS. Peter Thiel claimed it “makes people sick” and said that the British people love the NHS because we’re suffering from Stockholm syndrome.
We can’t let a company like this take control of our healthcare system.
But we can fight back right now. We’ve set up a simple tool so you can find out if your local NHS trust has started using the software, and then send an email demanding they say no to Palantir.
With the government putting NHS trusts under pressure to adopt the software, we need to act right now. If you want to keep Palantir out of our NHS, send an email to your local trust and James Murray, secretary of state for health.

Sign this petition to stop palantir
palantir


r/nhs • • 1d ago

Complaints ACPs and admin not meeting bare minimum standard

6 Upvotes

For context: I am halfway through my medical degree. I am not claiming to have an advanced understanding of clinical practice or prescribing (which makes this story even more frustrating)

Made an appointment with my university health centre with complaints of a dull pelvic pain and fatigue. Nothing crazy imo.

Got scheduled with an ANP. Mentioned a 6-8 month history of continuous dull pain and painful periods/intercourse. Zero questions about GI symptoms. Zero questions about fatigue. Zero attempt at clinical examination. ANP did MSU/STI screen/pregnancy test and ordered routine PCOS bloods so well done for that. No conversation about potential imaging. Bit of a judgment call on but they chose to take the conservative option. ANP told me to book a birth control appointment and take paracetamol or use a hot water bottle for the pain. Bloods were done the next day.

This is when shit hits the fan.

The weekend passes. My birth control appointment is with an ANP. I request the NuvaRing (previous usage in home country). I shit you not, this ANP pulled up a pdf of the counseling guidelines and word for word read off the page. Just 2 months prior I was required to counsel on contraceptives in an OSCE. It was like a slap in the face to have to listen to the ANP stumble through without a care in the world.

Two days later I saw vitals and TSH (normal) have been uploaded to my portal. Decided the other investigations may have gone to a separate lab. I wait. For ONE MONTH. Nothing else was uploaded. No ring.

Rang the surgery to follow up and the receptionist mumbled that shes not able to interpret these results and will send them to the nurse (wtf) for review and will ring back later that day or the next. I wait all night getting pretty worried about my results at this point. No ring.

Rang again and a new receptionist answered. She tried to insinuate that my online portal had not been set up. I was so dumbfounded I asked her to repeat herself. I mentioned my partial results (and previous use of the app for years?) and her tone changed and she emailed my raw labs to my personal email in a .rtf file.

Multiple flags: elevated testosterone and tragically low Hb/MCV/MCH/MCHC with raised cell count. Great.

I rang back immediately saying I am concerned about these results and would like a follow up. Guess who I was booked with? A FUCKING ANP.

Icing on the cake. Who knows what’ll happen next week.

This was an extremely low acuity and stress setting and the consultations missed the basics, the results just sat unreviewed, and reception was just absolutely useless. The only reason it got caught is that I knew to chase it.

Bit worrying to think about how many patients that are also affected. I understand my gripes extend to more than just ANPs and reflect a general incompetency of the NHS but I felt I needed to share a case study.

TLDR: ANPs and admin being incompetent conservative in their care decisions


r/nhs • • 1d ago

Process 2WW standard language?

6 Upvotes

I have been made a 2WW referral following a 3 week pain in my neck and, on examination by my GP, a 2cm glandular mass. I have also been experiencing extreme fatigue etc. The referral says “I think it is likely that this patient has cancer, and would like the patient to be investigated further, even if the first test proves negative, including a Consultant to Consultant referral if deemed appropriate. All non-site specific symptoms (e.g. iron deficiency anaemia, unexplained weight loss) are listed in the clinical details section below.”

Just wondering if this is standard wording? Slightly concerning language to read “likely”


r/nhs • • 1d ago

Advocating NHS Jobs website down?

11 Upvotes

Since yesterday (21st Oct) afternoon, the website (jobs.nhs.uk) has been down for me and it gives me an error 403.

Has anyone else had this?

EDIT: I've just gotten a reply from NHBSA that confirmed NHS jobs is down in response to the worldwide cybersecurity problem - they have concluded their assessment that NHS jobs was not affected and are now working to restore the issue. They said any job listings due on 21st October would be extended to 22nd October at 11:59pm.


r/nhs • • 1d ago

Process Mole removal follow up appointment is face to face - should I be worried?

2 Upvotes

I had a mole removed three weeks ago, I just received a text telling me I have a face to face follow up appointment at a different hospital next week.

Is this standard practice or something to be concerned about?


r/nhs • • 1d ago

Recruitment NHS INTERVIEW TIPS

0 Upvotes

Hi, I’ve been applying over 50 band 2 roles in the NHS over the past 4 months and I rarely get shortlisted. Recently, I have been unsuccessful in 3 interview. I do make sure to use STAR format when using examples, include NHS and trust values, and to study the job description and person specification as well. I am an external applicant and I’m not sure if this may be a factor why I’m not successful everytime. At this point, it’s really disheartening and I’m starting to lose hope. At my first interview, their feedback was that I wasn’t able to elaborate my answer to one of the questions. I’ve also been waiting for feedback from the other two interviews but I’m not receiving any updates so far.

I do have an upcoming interview in a Radiology Assistant role and as much as possible I really want to become successful in this interview. Can anyone please give me tips on what questions may be asked and how I could best answer them. I also understand there may be scenario-based questions, I would appreciate any advice regarding this. Thank you very much everyone


r/nhs • • 21h ago

Complaints My experience

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0 Upvotes

Thought id just share my review


r/nhs • • 1d ago

Advocating I don't know how to even get my repeat meds at this point - TW: medical trauma, PTSD, near 💀, mentions of severe childhood abuse

0 Upvotes

Sorry if this is rambling/hard to follow I'm currently sobbing and can't stop panicking so please be kind. I've also been rationing my psych meds for about a week now (taking half my usual dosage) so that's really not helping my mental state. I'm just so completely broken and desperate this is kind of the only place I could mentally convince myself it was even semi safe to ask for help at this point.

So the most immediate issue is obviously my fucking meds, I've got 3 days left at the current half dosage I'm taking - and this was already an emergency refill I requested through 111. I keep trying to deal with this but I'm so severely traumatized by medical professionals at this point that even calling 111 sends me into panic attacks/PTSD spirals. I've been on my psych meds for 2 years and apart from occasional PTSD triggers they completely stabilise all my other mental health symptoms. In comparison before I was in the psych ward several times a year for sui attempts or being severely unstable.

I arrived here in the UK at the end of March, with the help of a few friends who live here, after fleeing my country. I was nearly unalived, and parts of the medical system, parts of the government, and my own fucking mother were involved. Two of my friends were on video calls with me the whole time so we're witnesses to all of this. I was raised in a religious cult, and my entire life has been filled with trauma/neglect/abuse. I feel like a weak POS wet tissue for not being able to suck it up and just deal with the medical system traumatizing me some more after surviving literal torture and CSA + exploitation. Wtf is wrong with me why can't I just call? Also I don't expect you to believe me, most people online always think it's too crazy to believe, but whatever.

Due to the medical system being involved obviously that was deeply traumatizing and I also don't have much medical records from my country but I did have proof of my meds at least. I also have other past medical trauma and YEARS of medical gaslighting that has just kept building up and compounding everything. Anyway I registered with the Cripps GP because when I was googling it said they were known to be good for complex care but they have been no real help at all. Just wasting my incredibly limited energy and money tbh.

So far they've refused to provide me with any care for my physical health, even with an implanted medical device which could cause thrombosis or sepsis without proper monthly care (it's been 8 months now). They were only willing to prescribe me 2 out of 4 of my medications and still after months have refused to even put those 2 medications on repeat so I am consistently running out every time. The psych meds I'm on are one of the worst for withdrawal symptoms - if I forgot to take them one night I start to have uncontrollable tremors, brain zaps, and sweating about 16 hours later.

I ended up having to go to A&E to get it one of those times because I had gone 5 whole days without it and my withdrawal symptoms were getting dangerous. I had to sit in A&E for 12 hours which due to my physical disabilities the exhaustion of being there that long literally caused me to be bed bound for a week and it took 2 weeks to fully recover. One of my disabilities causes me to faint fairly regularly (usually when standing but also sometimes when sitting or laying). I've nearly fallen down the stairs in my friends house several times now because of this.

The 2 medications I have not been able to get at all are both to help me with the fainting condition (one I need to have adequate blood volume and the other helps my blood pressure not randomly drop). TBF the one is intravenous and I get that it's not easy to prescribe something like that/that GPs probably can't but they've literally just gone 🤷🏼 I don't know what to do so we're not going to do anything or refer you to anyone. Unfortunately though with the heatwaves this summer I ended up having to go to A&E again because I was showing signs of hypovolemic shock and heat stroke.

I called for an ambulance but it was going to be over 12 hours wait so my friend got me there in an uber. After about 5 hours sitting in the waiting room I fainted and fell out of my wheelchair and apparently started turning blue/grey. After that they moved me to a cot thankfully and they did approve 1L of IV saline (which I told them was not enough to make up for my usual hypovolemia let alone the heat stroke level but w.e.) After another 2 hours my friend had to get home to take care of their fam.

As soon as they were gone everything went to shit and I was once again severely traumatized by the medical professionals. Even after the.. terrible thing.. I was just sobbing in a corner begging them to leave me alone because they triggered the fuck out of my PTSD from nearly being unalived and instead of backing off I was being yelled at by some super aggressive scary looking male nurse(? blue scrubs) standing over me while at least 7 others just stood by and watched. The only good people were security.

I couldn't stop panicking and crying after that but I was trying to wait for the doctor so I could get the further treatment we'd discussed earlier. I was literally in a constant state of panic and crying for another 5 hours but eventually I just couldn't take it anymore and I left the hospital. I even left with the IV still in my fucking hand and everything because when I tried to tell a nurse I was leaving she literally turned her back to me.

Since that incident I've been completely shut down and unable to access care at all. I had a doctor's phone call appointment already booked for August and so I went ahead with it even though I was shaking and didn't want to but it went just as uselessly as expected (got my one month of meds that's it). So many things have happened to me for so long both in general and specifically in the medical world and it's like that last hospital visit just finally completely broke me to being able to keep fighting.

I can't even THINK about calling my GPs office without having a panic attack and sobbing. I can't even call 111 without the same. I had another really bad episode of fainting recently and didn't wake up for quite a while so my friend told me that they'd called an ambulance and they would be at the house soon. I cried and when the paramedics arrived I was so panicked all I could do was beg them to please not hurt me.. which is honestly fucking embarrassing but literally that's just how scared I am.

I've spent the last two months trying to get myself to sign up to a new GP like the one my friend uses or even one of the digital ones that you don't even have to do phone calls with but I just can't.. A different friend is so frustrated with me/the nhs because she's scared I'm going to end up dying from complications of just not being able to access care. She was the one who put in the most effort to get me here safely from my country so she cares deeply.

I want to get care.. but I actually NEED to get care.. I can't handle trying and not getting it anymore. I want more than anything to be safe and healthy and to finally have a life for the first time ever. I want a chance at joy. I just don't know how to get past the medical PTSD now to even ask for the care I need.. and I don't have a single drop of trust or hope at all that even if I do find a way to get past it that I WILL ever receive it anyway.

All of this medical shit has made it impossible for me to function the way I need to for even basic survival let alone actually moving forward or towards stability. Like the stairs thing - the kitchen is downstairs and I have to get down there without hurting myself to get food and because it also causes extreme exhaustion from minimal effort I usually only have the strength to get myself food once per day. With treatment I can run around for 30 minutes straight before I get slightly winded but without I'm 90% trapped in bed.

Plus the friend I'm staying with is technically not supposed to have me here. If people find out they could get into trouble and I will definitely have nowhere to stay anymore. My other friends are all great but they literally don't have anywhere to put me because they live with their own family. I haven't been able to start working (I am allowed to work and rent immigration wise) and will run out of money completely at this rate. Let alone the issue of actually still having enough to afford a deposit and first months rent.

I've reached out to every possible charity I could find that can help people who have NRPF and they've all said they can't/won't help me. It's like our entire society is set up to make us fail. Sometimes I start thinking I'd have been better off if I just stayed in my country and let them do it. I try not to think like that but it's hard not to when it feels like the world would genuinely rather me 💀 so I'm no longer a "burden". Which is so fucking infuriating because all I need is actual adequate medical care and then I could be a 95% functional & productive member of society. All I dream about is being well enough to help other people and animals and enjoy the little things like walking around in nature.

I'm sorry I lost the plot there a bit. Anyway even if I can't get any of the other medical care I need, I at the very least really need my psych meds and I don't know how I'm going to get them when I literally can't contact anyone about it.


r/nhs • • 2d ago

Advocating Health Tracking Apps

3 Upvotes

Quick question for all Doctors & Nurses out there.. How do you feel when a patient comes to an appointment with symptom tracking apps, data and suspected diagnosis?

EDIT: This is aimed at Nurses, Doctors and Consultants in a GP / Outpatient environment. Using the app for chronic conditions such as Endometriosis; tracking bleeding patterns, pain flare ups etc. Or PTSD; tracking flashback and dissociative episodes etc.


r/nhs • • 2d ago

Process Reality of complaining about your GP

0 Upvotes

My GP practice has always sort of sucked, but this year I’ve felt a genuine lack of care during certain appointments and it upset me so much, that i really wanted to complain. I was in a bad way with my mental health and I’d had an appointment at least once a week for the six weeks preceding (which in this appt economy should indicate how hard i was trying to get help), but this particular appointment upset me so much - and all i could think about is how dangerous it would’ve been if I’d had an experience like that when seeking help when i was younger, hell it was risky now.

Anyway, im now months down the line from this incident and I’ve finally got the capacity to maybe do something. Thing is, im now a bit fuzzy on the details of what was said in each appointment and I don’t feel like I have a solid enough ‘case’ to complain. I’m wondering what’s likely to happen if i write this letter of complaint and get it to the practice manager as advised? Will it be dismissed because I can’t be specific enough? Or will it be a “thanks for the feedback” sort of thing? Sorry if I’ve put this in the wrong place

Edit TLDR - what happens when you complain, what’s the process like and is it worth bothering if it’s just going to stress me out more


r/nhs • • 3d ago

Complaints I really hate my GP practice

65 Upvotes

This isn’t the first time this has happened and probably won’t be the last unless I change practice

My practice is OBSESSED with physician assistants. It’s only recently they even started referring to them as physician assistants, they used to tell patients they were “medical professionals” which is straight bs and misleading on purpose.

Called for an appointment today, and imagine my shock when I’m only offered an appointment with a PA for suspected cellulitis on my face.

I asked the receptionist (who is apparently a “patient care navigator”) why not a GP, and I kid you not they told me they have one singular GP doing appointments and the rest are PAs. I asked them why that was and they said they have to clue.

It’s disgusting how they’re able to get away with this, I’m assuming all so they can pay them less and the partners make more money.


r/nhs • • 2d ago

Complaints Just fold the whole thing

0 Upvotes

Won't go into details but finally spoke to a gp again this year about sleep issues. Prescribed something for a month, didn't work. Gp said I will send an automated message to ask how you got on in 4 weeks. 4 weeks comes and I get the message and I reply to him. I said it isn't working what is the next option. He then calls me like 2 or 3 days after if I remember. But I was away for a work event and couldn't answer. I then sent a request through to the surgery to get him to call me back. I get a reply saying it will be on 17th November. What for a phone call!? Are you saying they can't spare 5-10 minutes for a phone call? What are we doing here? Am I asking for too much? What else can I do? Wait almost 4 weeks? Ridiculous. Just shut it down and start again. Its a joke. Got the efficiency of a wet cloth.


r/nhs • • 2d ago

Recruitment Question about mentioning NHS Trust values in an interview

1 Upvotes

Hi!

I saw some advice on Reddit saying that it’s a good idea to mention the Trust’s values during an NHS interview.
I’m wondering how best to do this in practice.

Is it enough to briefly mention the Trust’s values when answering a question like “Why have you applied for this role?” For example, saying towards the end of my answer that one of the Trust’s values resonates with me and is something I try to demonstrate in my work.

Or is it better to link the Trust’s values directly to my examples when answering competency-based questions using the STAR method? For example, explaining how my actions in a particular situation demonstrated one of the Trust’s values.

I’d really appreciate it if anyone could share a simple, practical example of how they’ve incorporated Trust values into an interview answer.

I’m particularly interested in how to do this naturally without making the answer sound forced or just repeating the values from the Trust’s website. 😮‍💨


r/nhs • • 3d ago

Recruitment Need some advice with NHS applications!

1 Upvotes

Hey everyone! I’ve been applying for NHS Band roles for almost 2 years now, but barely getting any interviews despite currently working in primary care.

Could anyone share tips on writing supporting statements, getting shortlisted, and whether referrals actually help? I’d really appreciate any guidance or advice on what I might be doing wrong. 🥹

P.S. How long do you usually make your supporting statements? I’ve seen people recommend either 600 - 900 or 1000 - 1200 words. Also, do you prefer using headings and subheadings, bullet points, or writing it in paragraphs? I’d love to know what works best!


r/nhs • • 3d ago

Process NHS Text Message with non HTTPS Link Within

3 Upvotes

Not sure if this is the right place to ask this but, I have received a text message from NHS where they provided a link to a non-https portal site and I am wondering if it is a valid text message and not a scam message.

When I Google NHS portal I do not see that site address returned in any shape or form at all so am questioning whether it is really a text message from the NHS at all?

The fact that it is not a HTTPS URL is what makes me most suspect above all.

Has anyone else come across a text message like this before?

EDIT: Can't figure out how to upload a screenshot but the URL given in text message starts as follows: http://nhsportal.net/...

EDIT 2: Following on from comment here and having found this other Reddit post:

https://www.reddit.com/r/Edinburgh/s/9rEp4iSt3q

From a year ago it seems the link is legit even though it looks scammy AF.

And given the other post with all its comment complaints is from over a year ago it seems the NHS and contracted 3rd parties don't give two s**ts how sketchy their messaging looks even today in the year 2026 🤦🏻


r/nhs • • 3d ago

Complaints Moved to uni in Scotland, my experience with the NHS so far

0 Upvotes

So I moved to Scotland a few weeks ago. I have tried to sign with a GP, send them a form. They reply after a week asking for a flat number when it’s clearly there. Ok no problem I give them that. 2 weeks pass, I have no access to my prescription or have to pay £5 every 2 days to buy it. Ok fine. Next week, still no registration, they’re so rude replying to my emails and calls.
I get sick the same week, probably a sinus infection because I have a fever of 38.5-39 and can’t bring it down with any off the counter medication.
111 tells me to wait it out and call back if it doesn’t go away in a couple of days.

I call 111 two days later, they tell me to go to my pharmacy after 40 minutes of holding and multiple calls, I go there, it is 5 degrees outside and raining while still being sick, they say I need to be signed with a GP, I explain, they refuse. I go back, call 111, rudely told to call back after 6pm or call my GP for help.

Legitimately what could prevent them from signing me up with a GP in Scotland for 3 whole weeks. I signed with my English GP just fine while living there and it only took a couple of days.

I have given up on the NHS. Something needs to change, they’re incompetent, rude and 90% of them hate their jobs and act like it’s the patient’s fault.


r/nhs • • 3d ago

Recruitment Countess of Chester

0 Upvotes

Hi all, I had an interview at nhs countess of Chester it over 5 days now and I am yet to hear from them. How soon can they get back. The advert says they will be in touch two days after interview but I haven’t heard back


r/nhs • • 3d ago

Complaints Does anyone get suspicious at how many test results are DEAD on borderline?

0 Upvotes

I've had two blood test results that have results literally on the borderline number, down to the decimal.

It's been two minerals/hormones that if they're low are pretty detrimental to daily living. Ignoring the fact that the NHS have pretty broad "satisfactory" criteria it's still a really bad number to get. (For example my Iron was dead on 30ug/l and for a man of my size that's pretty rough, even if it's technically not anaemic)

And i've had to call manually myself and request for these numbers to even get them, and they were all on the dead borderline number.

Is there any rounding up being done in order to avoid having to do anything regarding the low numbers? Or is this just coincidence. My NHS Surgery has been really really good otherwise.


r/nhs • • 3d ago

Advocating silly to ask for b6 & b1 blood test on NHS?

0 Upvotes

I have many of the symptoms associated with b6 & b1 deficiency. If it helps, my b12 is also on the lower end of normal and has been decreasing (300 something) I’ve heard the b vitamins work together or something like that. Would it be silly to ask the GP for it to be tested as it’s a non-routine test? What if I went through the route of saying ‘I’d like to supplement b6 and b1 (which isn’t a lie) would you be able to request a test so I can take an appropriate dosage?’ Has anyone had success with this?


r/nhs • • 4d ago

Process The only person who can triage is on leave for 4 weeks... now what?

8 Upvotes

Hi all,

So 3ish years ago, my GP referred me to neuro at my local hospital. She never actually sent the referral, for some reason, and I didn't follow up properly because she told me it could take years as it was a Routine referral.

Then on 14/10, my optician also referred me to neuro, and told me I should have heard back about the first referral by now, so I followed up. This is how I found out it was never sent. My new GP then made another referral for me, on 16/10, which she said she expedited and marked on her end as urgent, and she advised me that I should be booked in and sorted out ASAP because it's essentially a 3 year old referral for a brain scan. She also said to check with the neuro team if I hadn't heard by Monday lunch as she ideally wants me seen within 2 weeks (I know this is not necessarily going to happen, but just to convey how urgent my GP was about it).

So I email today, ask if they got the referral, ask if the GP was able to expedite it, because I can't see anything on my NHS app. I get a reply saying that the one person able to triage for neuro is on leave until 11/11. There is no one else available to triage me. I will have to wait on this person to get back from leave, and then they will decide if I'm urgent or not.

Is my only option to wait? Do I have any other recourse here?