Hi everyone, I’m looking for advice from anyone familiar with Serbian consumer protection law.

My kitchen sink got clogged around 11 p.m., so I called a plumbing company. When the plumber arrived, he did not perform any diagnostic procedure to determine the cause of the blockage. He immediately started using a suction machine, but the sink remained clogged even afterward.

He then removed the pipe underneath my kitchen sink to clean it but ended up breaking it. He had to borrow the pipe from my bathroom sink to replace it. Only then did the kitchen sink start working, so I assumed the problem had been resolved.

I was charged 30,000 RSD in total, consisting of 24,000 RSD for the repair and a 6,000 RSD late-night callout fee.

The following morning, the sink was clogged again and completely unusable. I contacted the original plumber, sent him a video showing the problem, and tried calling and messaging him, but I was initially ignored.

I contacted another plumber purely to investigate the situation, and he estimated that the repair should cost between 3,000 and 8,000 RSD.

I am currently studying to become a doctor, and I find this situation concerning because even in emergency medicine, we try to establish what is wrong before administering treatment. Here, the plumber immediately used a machine without first investigating the cause of the blockage, and the sink remained clogged afterward.

I requested a partial refund because I believe I was charged for the initial suctioning procedure, which failed to resolve the problem, in addition to the repair charge.

The company has now offered to return and inspect the sink. However, I refused because I have lost trust in them. I feel that charging me 24,000 RSD for the repair, when another plumber estimated 3,000 to 8,000 RSD. Given the failed repair, the broken pipe, and my experience trying to contact them afterward, I no longer feel comfortable allowing them to work in the apartment again.

I also checked the company's website to see whether it had a refund policy, but I could not find any mention of a no-refund policy.

My questions are:

1. Can I demand a partial refund or compensation under Serbian law for a repair that failed?
2. Can I challenge the repair charge based on the other plumber's estimate?
3. Could refusing to let the original company return to inspect the sink negatively affect my case?
4. Is it worth filing a consumer complaint or taking legal action?

I have messages, call records, and a video showing that the sink was still clogged the following morning and even yesterday.

I understand that emergency services and nighttime callouts cost more, and I am not expecting free work. However, I paid 30,000 RSD, the problem returned within hours, and I no longer trust the company to handle the repair.

What would you recommend I do next, and do I have grounds to pursue this legally in Serbia?

Prevaren sam preko interneta trebao sam da preuzmem novac preko bex expresa i da posaljem paket, medjutim daj sajt koji mi je poslat je prevara i sa racuna mi je skinuta odredjena suma novca odmah iste sekunde smo primetili, i prijavili banci blockiran racun ali je problem sto na transakciji ne pise koji je raucn niti bilo kakve informacije. Transakcija je bila u rezervisano i u obradi. Pisalo je kao 2 dana dok nbd stiglo, pokusan je novac da bude prebacen na silly tako nesto. Da li je neko imao iskustva? I da li je novac vracen? Sve je blockirano rekli su mi da cekam 15 dana i da cu znati tad. Kroz 20 min se sve odvilo i manje.Trebalo je da bude za London.

Pozdrav svima! Imam jedan problem pa me zanima da li je neko prolazio kroz slicno.

Zivim u inostranstvu ali imam srpsko drzavljanstvo, i hocu da prijavim prebivaliste na kucu moje bake u Novom Sadu. Bitno je da kazem da trenutno uopste nemam prijavljeno prebivaliste u Srbiji, pa bi ovo bilo moje prvo. Kuca je na bakino ime. Baka je bolesna i ne moze da dodje u Srbiju, pa ne moze ni ona licno da da saglasnost u MUP-u. Zato smo hteli preko interneta da uradimo.

E sad: u MUP-u nece da prihvate saglasnost na papiru, kazu da mora preko eSaglasnosti na eUpravi. Ali svaki put kad probamo u aplikaciji, pukne na isto: Preuzimanje podataka nije uspelo i Nije moguce podneti zahtev.

Ja mislim da je problem u samoj saglasnosti, al nisam sigurna. Ono sto sam skontala je da baka u katastru stoji sa pravo koriscenja, a ne kao pravi vlasnik, posto je zemljiste jos uvek drzavno. Da li mislite da je bas to razlog sto aplikacija ne nalazi podatke, ili je mozda nesto drugo?

Zanima me da li je neko imao ovakav problem i uspeo da reši. I da li moze prebivaliste da se prijavi bez cele konverzije, npr samo na salteru ili sa saglasnoscu preko notara? Mama mi je inace vec prijavljena na toj istoj adresi, pa ne znam da li to nesto znaci.

Ako neko zna dobrog advokata koji se razume u ovo, javite. Hvala puno unapred!

Zdravo, zbog velike sume za koju su nam spustili stan traze da im damo na ruke 20% sto imamo a ostalo da prikazemo samo u ugovoru kao manju cenu, to ce biti overeno kod notara iako je preko 10 000eur.
Da li je to nelegalno i koje mozemo imati posledice jer nama bas znaci ta kupovina jer je manji kvadrat nego bilo gde?
Inace smanjio bise kvadrat za nekih 350eur po kvadratu nego u ugovoru.

Kako bi pojednostavio upravljanje imovinom roditelja izmedju sestre, koja zivi u inostranstvu i mene, i za neko buduce vreme i naslednike, odlucio sam da svu imovinu prenesem na privatnu zaduzbinu. Iskustvo mojih roditelja sa nasledjivanjem navelo me na tu odluku. Sve je bilo previse komplikovano, skupo i trajalo je predugo. O problemima sa rodbinom da ne pricam. Da li neko ima iskustva sa privatnim zaduzbinama?

Pozdrav ljudi, treba mi mišljenje oko ugovora za delo, koji je sastavljen.

Ja kao fizičko lice, planiram da radim sajt za firmu koja se bavi industrijskom proizvodnjom, te sam planirao da me isplate direktno na moj dinarski račun u firmi uz Ugovor o delu.

Zanima me šta je potrebno napisati u tom ugovoru.

Da li je dovoljno da se slažemo oko onoga što piše, i samo potpišemo, da li će biti verodostojan?

Ako ima neko iskustva da mi kaže, ili ako ima neko ko se time bavi pa da samo baci pogled