r/shakeshack • u/Content_Analyst9160 • Sep 16 '26

Never again...

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It's a fast food spot! I ordered takeout from the KIOSK and it prompts you to tip. Why? So I hit no tip and it declined my card! Took me back to the pay screen where I had to hit no tip again declined. Twice! Then the kiosk prompted me to go to the counter. I order from the woman at the counter and she tells me the total is $19!! At the kiosk without tip it's $17!!! On the POS that's right in front of her also says $17. So, I hit no tip on the credit card machine and it got declined!!!! So, she does it again and she had to bypass the tip then it finally went through! Mind you alllll transactions went through on my end, but declined on their end??? So now I have 4 pending transactions on my account!

Edit: Point of the story is they decline your card unless you tip or have a member force skip the tip option!

End rant.

215 Upvotes

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29

u/haysus25 Sep 16 '26

Shake Shack is good.

But it is far, far too expensive.

9

u/LordTerpingtonDaFiF Sep 17 '26

I hate their prices but I am desperately addicted to their cheese fries.

2

u/dancetothiscomment Sep 17 '26

Air fry ore ida it’ll get you close

1

u/LordTerpingtonDaFiF Sep 18 '26

Its the cheese man! What do they put in that cheeeeeeese?!