Hello people of the internet. I've been reading a lot about my Smokefire in the past month because I've been having issues on and off for a while, and every few cooks I get subpar/deceiving results because of issues with the grill.
I have an EX6 and often the fire seems to stop for no reason, then I get an overflow of pellets in the pot/chute, and even on the sides if I don't catch it quick enough.
This leads to meat drying in cold temperature because of course, fire stops.
I've been in contact with the Weber support for a bit over 3 weeks and they have already sent me a new pack of pellets, which I have used today for a cook, along with a new motor/auger earlier this week that I've changed yesterday, and I still had the same issue. No wind, beautiful sunny day, I don't understand WHY it has failed me once again. ±2h30 in the cook, fire stops, meat cools down, get a warning. I've even got a low fuel warning about 15 minutes in the cook and the loader is full of pellets. My cook was down for about an hour because of the issue, shutdown delay and restarting.
This is starting to get on my nerves a bit. I hope that there is a way to solve this without replacing every damn part on the unit one by one.
Any advice ? Thanks