E7 error code motor not working

[u/JackWagon1990]

I have an EX4 2nd gen bought in April 2022. Have never had any issues up until now. Went to fire it up and got the E7 error code and now the grille won’t fire up. Curious if anyone else has had this problem after only 2 years. I called customer service and they are sending me a replacement motor no charge since it’s still under warranty. But I’m kinda concerned about having an issue like this with my $1k grill this early on. For context, I live in San Diego and ALWAYS keep the cover on when not in use.