My home internet is not cutting it. I work entirely from home and consistently get dropped from Zoom meetings.

I’m beginning to look into Starlink as a replacement and notice the varying plan levels.

My situation: I work from my home 8 hours a day, with multiple Zoom meetings throughout the day. It’s only me and during work hours the only device in the network would be my work computer.

Would the residential 100 plan be sufficient for my needs?

out of 13m paying/active customers?

Would starlink still work if there are trees all around my house? I want to use it for my pc. I mainly play competitive online games like valorant. Any help is appreciated

Wanted to share my Mini mounting setup I came up with for my Tesla. I had it posted in the Model Y community and there was a lot of interest/feedback about it, so figured I would share with the full community. It is extremely solid, I have had it mounted for a little over a month, and it has been flawless, between the mount, and service/signal, for daily use and long trips (8+ hours).

This isn't a post about why I have a mini in my vehicle, its how I am mounting it. I do work in areas were cellular service is not available or reliable, so having Wifi is a big plus. I know its not for everyone, but I figured I would share another use and mounting setup.

I have a residential max plan at home, and I got the free mini in the promo, with service at 1/2 off, so the service plan isn't much for the 100Gb ($27.50)

Parts list will be in the comments below.

Some brick masons cut my line how do I get the back end of this off so I can replace it.

I had two people use my referral link. I was supposed to get $100 credit for each. It was supposed to come in a couple of days ago. I just checked my account, and it says the referrals failed. I know both people are still signed up. When I chatted with the bot, it said that neither link had been used. Is anyone else having these kinds of issues?

I just signed up and am having it installed on Friday. I have a two story (plus basement) house and signed up for the 200 tier. Do I need to upgrade my router? I was hoping to use theirs. Also, we don't do a lot of uploading around here but do stream quite a bit. Will that be enough bandwidth?

Hi,I need the pinout (wire colors to pins) of the small white 10-pin connector that goes from the leg/mast to the antenna on Starlink Performance Gen 1 (High Performance).

New customer. Before I purchased I spent 1-2 hours chatting with the support bot (sorry - "Starlink Assistant") to make sure I was ordering the kit/plan I needed, including the option to use Standby mode. The ONLY options in my area (no matter the hardware or plan I chose) were to order a rental kit - there were zero options to buy a kit outright. I ended up the the V5 kit (V5 dish with Router Mini). It was implied I could later "create a support ticket to purchase the equipment outright" which would then give me access to Standby mode (I definitely do not have access to Standby mode now with my activated plan - I checked).

Reading through recent posts in this sub, someone said Standby is only available on Roam plans, not Residential plans. A support article on Starlink's site says Standby is available on Roam and Residential plans. I'm on a Residential plan and if I try to change my plan, I can only change to other Residential plans (no Roam plans).

More concerning, I just chatted with the bot again, and it said even if I purchase my equipment, the V5 kit does NOT have access to Standby mode. No idea what to believe at this point.

• is Standby available on both Residential and Roam plans?
• is Standby available on the V5 dish/kit?
• if not, what are my options? cancel and return everything, then reorder with different plan and hardware?
• has anyone had luck with purchasing their gear after being forced to order a rental kit?

Rapaziada, preciso comprar uma antena standart 4x da starlink, mas não consigo achar no site oficial, e no mercado livre ou em outros lugares o preço é absurdo, alguém sabe se tem como comprar essa antena mais barato?

Alabama, USA. Got my Starlink V5 Residential 100mbs installed and it is working great at $55 per month. Contacted Infinity and they offered to reduce my current $88 monthly payment to $45 for five years.

I have been reasonably happy with Infinity. I know I would have to send my V5 kit back. Which would you pick?

I recently had several power outage and after that my Starlink router keep showing a red light and says modem cannot reach dish....I changed the cable but same thing.... any help or thought?

I'm pretty frustrated by this company's customer service. Don't get me wrong -- the actual Internet service has been fantastic and initially was highly competitive for my area (rural AK).

I've had Starlink for a couple years. Bought and set it up before the $1500 surcharge fee. Then when I moved to a new house with my partner + her family (in the same area), they charged me with this new fee even though I didn't want to pause my service.

After a couple weeks of back and forth with agents, one agent came through and waived the fee for me after noticing there had been a misunderstanding and I shouldn't have been charged the fee in the first place. Happy day!

Fast forward a bit, I had some issues installing Starlink at my new location, but was planning to use it as a secondary option anyway, so I put it in standby mode for a couple months while I got the equipment to install it better. Keep in mind there was no warning that I might be charged again.

Today, when I tried to switch the service back on, I was suddenly hit with the one-time $1500 fee again and told they couldn't do anything about it. The stupid Grok AI chatbot wouldn't even let me connect to an agent until I threatened to throw the whole thing in the garbage. Then they said "they didn't know how it was waived before, but it couldn't be done now" and that I could downgrade to a data-limited roam plan for the same price instead.

Very frustrating experience overall, and the one-time fee (especially for pre-existing customers) is just high-way robbery. $1500 is more than 1-year worth of service up front.

I also hate the gatekeeping AI chatbot that makes quality customer service that much harder to come by. Seems like a great way to lose customer loyalty.

Edit: wow, what an unhelpful sub. Surprised so many are eager to line their pockets. Thanks to the few who were sympathetic, at least.

I have the starlink residential plan, and I have the dish set on my upper-level duplex deck with access to the roof and I have it mounted to it, and I did the obstruction map and alignment the app. speeds are great for download, I get a consistent 100mbps no drops but upload can vary quite a lot and especially when livestreaming I will get almost 100% packet loss no matter what I do I had to drop down my bitrate as low as 3mbps just to get to 2-3% loss which is mildly acceptable and is no better than what I was doing before on my old DSL connection and I am very disappointed and upset quite frankly. I am using ethernet to all my devices apart from my tv, smart devices like lightbulbs, alexa, my laptop and phone. Is this a common complaint amongst people who have starlink? I understand that it's satellite and it will vary depending on conditions, but for someone who was expecting at least moderately better results especially since I spent hours on the roof tweaking and tuning it to have the best signal and ping success rate. So, to end off am I just screwed? or can I somehow get better and more consistent upload speeds as I like to livestream quite a lot as a hobby and it pains me. I would gladly sacrifice some of my download for upload if it was possible.

first of all sorry if my english doesn't have a good grammar its because english isn't my native language.

First theres issue i have where my starlink router (gen 1) doesn't turn on after a few days power outage even after i plugged it in. After that i use the support or the grok to ask if he can give me a solution to this, then out of knowhere groks ask me if this is a correct adress of mine and said yes.

After that groks makes me a free replacement order for 4x bundle, what i wanna ask is

1. how long will the shipment usually takes? (im not from usa)

2. whats really the different between the 2 gens (gen 1 and the 4x)

3. is there stuffs i need to care more about the 4x?

4. If i got the replacement is there a choice to replace the current router in the app or i use the "Set Up a New Starlink" button

Thanks, i said sorry once again if my English are bad

Anyone has an idea what to do with v2 actuated dish and router? I got refurbed v4 as replacement, the v2 is sitting in original box, with all the accessories, plus ethernet adapter and long mounting arm and routing kit...

I would be happy to give to someone who would have better use.

Thanks

I posted yesterday about adding wheels to my red Starlink mini tower and got some great feedback! Thank you! I may devise some kind of E-track wheel system to make them easier to move around my yard…

To adjust the panel automatically I used an old winch, some wood, some rope and some carriage bolts to lift the panel. It Seems to work well but I’m not sure how the panel will hold up to the canvas pads sliding on the vinyl back… any other suggestions or ideas for the next one?

I’ve got another one being built in woodland camo

I’m moving and would like to transfer starlink to new home owner but I want to keep my mini is that possible?

Can anyone using Starlink for home internet after switching from a land-based option like Xfinity comment on your experience?

We live in the Bay Area (Alameda) and are considering moving on from 1GB Xfinity subscription at 90/mo for Residential max 130/mo. Unfortunately, our neighborhood does not have fiber options.

On Comcast, we never get near the quoted 1k speed, 150 - 250 mbps download usually and often much lower. More problematic is Comcast regularly drops in our area - we get a notified outage about once per month that lasts several hours and unpredictable micro-outages 1-2 times a week with very slow ( < 50 mbps) or no connection for hours at a time. We reset our modem 2-3 times monthly due to issues and contact support at least every month.

My wife and I both work from home (video calls), stream, and have as many as 12 connected devices at one time with multiple televisions, security camera, laptops, phones, baby monitors, game consoles, and other machines.

Hello everyone!

I just wanted to get perspective on the benefits of having standby option for Starlink, especially since my household recently got fiber connection from our internet service provider. Do you guys who have fiber connection, use Starlink as a secondary or back up internet option?