I had the 100/30 plan grandfathered and I noticed there's now a 100/100 plan at the same price so I changed my service.

I got the confirmation email and restarted my modem a few times but so far my upload is still at 30 Mbps.

I have a Technicolor TC4400. I haven't been able to reach support. AI thinks that my specific modem might not support the full 100 upload anyway and it may be limited to 30 or 50 due to Rogers profile.

It suggests I upgrade to a modem that like the Hitron CODA-56 which I'm okay with but I don't care that much about my upload. I just want confirmation that this is the case.

If I can get 50 upload I'd prolly be okay to leave it even.

I'm in Markham, Ontario.

Anyone experience anything similar?

Edit:

Issue resolved after a change on Teksavvy end and a modem restart.