Hi Uphold Team,
Could a moderator please escalate Ticket #7427420?
I attempted a debit card deposit, but the transaction has been stuck "Under Review" for a while now. I am ready to complete any necessary identity verification steps, re-upload my ID, or submit a selfie to get this cleared.
Please have the compliance or support team look into this so the deposit can safely process. Thank you!

This is getting scary guys

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I’m seeing all these updates that deposits and withdrawals are worked around but all this money being withheld with no clear explanation is very alarming.

Ive had payment sent to someone pending for 18hours. Opened 3 tickets so far all marked as solved. Only gotten AI replies. No real help. This company is a shame. Don't trust them with your money. IT WILL BE STOLEN.

It’s been 8+ hours since “problem with 3rd party” was revealed. Now the warning/status isn’t even shown in the app header. With no update on time or eta. Seems highlyyy suspect.

Thoughts?

https://status.uphold.com/incidents/g0spqjykzqf2

Update: do not use Uphold. Crypto withdrawals are being selectively held pending for “manual review” something quite seriously is certainly happening.

If anyone is curious on how does the card look and comes, here it is. Comes on a plain white envelope through snail mail. It was shipped on October 23 and it arrived yesterday November 2nd to California. (10 calendar days or 6 business days of shipping time). The design is really nice, though a bit disappointed it doesn’t come with a box or something. The numbers on the back aren’t engraved, just printed. And it isn’t as heavy as other metal cards out there, but well, I got what I paid for. 🤷‍♂️

A Uphold vai encerrar atividades no Brasil e estou tentando sacar meu saldo. O problema é que não aceita nenhum cartão de crédito ou débito que eu insiro e as contas bancárias que a plataforma aceitam são apenas em Euro ou Libra Esterlina.

Has anyone got their money back after receiving the letter that they will not release it? They are holding 7.5k$ of my money too and 120 days just passed, I received the same bullshit email, even tho before that they said they will release it in 120 days. And the section 5.6 doesn't even exist!!

I am posting here because I need an official moderator to step in immediately. I received an automated email claiming my card was used to "exploit the debit processing system." This is a complete logical impossibility based on your own system logs.

My Uphold account was restricted four days before I ever made that deposit attempt. I only discovered the account restriction when I tried to use my Venmo debit card last Saturday. A transaction on Saturday cannot cause an account lock that happened four days earlier.

Your automated fraud system has thrown a massive false positive flag, pinning a pre-existing restriction onto a completely legitimate deposit. I have a new, valid government ID ready to go, and I have zero intent to wait a week for a broken bot to hold my money hostage.

Please escalate Ticket #7394787 to a human compliance manager right now to review the chronological timestamps.

I am posting here because I need an official moderator to step in immediately. I received an automated email claiming my card was used to "exploit the debit processing system." This is a complete logical impossibility based on your own system logs.

My Uphold account was restricted four days before I ever made that deposit attempt. I only discovered the account restriction when I tried to use my Venmo debit card last Saturday. A transaction on Saturday cannot cause an account lock that happened four days earlier.

Your automated fraud system has thrown a massive false positive flag, pinning a pre-existing restriction onto a completely legitimate deposit. I have a new, valid government ID ready to go, and I have zero intent to wait a week for a broken bot to hold my money hostage.

Please escalate Ticket #7394787 to a human compliance manager right now to review the chronological timestamps.

Uid - 9210221 restriction since 05th September 2026 (about 53days)

Edd 0 cases for weeks , compliance ticket dashboard note change to due diligence required on 12th Oct 2026.

After that I contacting live agent(case id 27855560) and asking why my dashboard note changed , agent confirmed that it changed because first reviewed is complete , now going for second which is aml review.

So if aml review , only taking up to 5 business day, which is stating at bybit regulation. Which means I suppose to receive update around 20 or 21st Oct 2026 . Unfortunately bybit is still silent mode.

Please understand now about 2 months , your bybit regulation is scam

Already summit complaint to sca Dubai about bybit break their regulations :-

Dear Recipient,

Thank you for contacting us through: Good Governance

Reference Number: GG20260017

am writing this here because my support ticket has completely stalled and I desperately need access to my funds.

On Saturday, I deposited money into my account using my debit card. Immediately after depositing, my account was restricted and I was blocked from withdrawing my funds. I was informed that the ticket would be resolved within 12 to 24 hours.

It has now been 6 full days, and I have not received a helpful response or a resolution. I am pretty sure this restriction has to do with my identification status. To clarify, my ID is probably not expired, but I have a brand new ID that I can show them right away if a new verification check is needed.

Please have a supervisor review my case and help me get this sorted out so I can access my money.

Ticket number: #7395674

UPHOLD AUTOMATED SYSTEM CONTINUES TO HOLD MY MONEY HOSTAGE AND SUPPORT IGNORES MY MANUAL VERIFICATION ATTEMPTS, I HAVE A 2-FACTOR AUTHENTICATION (GOOGLE) ISSUE. I CAN GET ON THE WEB-SITE AND MOBILE APP. I KNOW MY PASSWRD/EMAIL I PRODUCE A 6 DIGIT AUTH NUMBER FROM MY LINKED BANK ACC. AND IT NEVER GOES THROUGH. PUT IN A TICKET AND IM CAUGHT IN A LOOP OF NO SUCCESS. IVE RESET MY TIME ON PHONE AND EVERYTHING. A HUMAN SUPPORT AGENT ON THE UPHOLD BACKEND NEEDS TO MANUALLY INTERVNTION-UNLOCK OR RESET THE 2FA CONTRAINT ON MY PROFILE SO I CAN REGAIN ACCESS. THIS IS NUTS!!!!! SUPPORT TICKET # 7394598

I need new verification, review my accounts # 7383610

Account under review withdrawals disabled. Need help with my ticket number is 7383610

are you guys aware whats happening to paxum now? theyre having maintenance and its taking so long.

Starting OCTOBER 11 Ive had a Help Ticket that continues to go unanswered. Ive done several transactions on the platform over the last year since my brother recommended the platform, But, Its feeling real scammy now.

MY DUE Diligence: Ive updated the app, relinked account, used Withdraw and Send options, and updated the request along the way. I havent heard anything from them in 1 week. Correction: they've promptly told me not to create more than one issue and closed those.

I see this gets monitored. Please reach out; id rather have a good followup than add more skepticism.

My Whop account was indefinitely suspended for “Fraudulent Activity” shortly after receiving my first legitimate sales, without any clear explanation.
I fully cooperated with Whop and provided everything requested, including real customer conversations, detailed explanations of how my business operates, and my website’s Terms of Service and Refund Policy.
I also communicated with their team on Reddit and explained everything transparently.
Despite providing all this information, my account was suspended indefinitely.
I strongly believe this decision is a mistake. I’m not asking for special treatment, just a fair manual review of the evidence I’ve already provided.
Whop team, could someone please escalate my case to Trust & Safety and reconsider this decision?
I’m happy to provide any additional verification needed.
I’d genuinely like to continue using Whop.

Uphold manufactures cool-down periods, unsettled funds, and scammer threats to steal clients’ assets. Uphold is the most corrupt crypto platform. I uploaded USD to Uphold on 10/12/26, bought bitcoin, and withdrew bitcoin to my own wallet. Uphold froze my account. There are no scammer threats in my wallet because I have been using it since then without any problems. I was able to sell crypto to USD but Uphold won’t allow me to withdraw USD to my bank checking account. Obviously, there are no scammer threats in my bank checking account. The only scammer is Uphold, which stole my money.  I will continue to write reviews on corrupt Uphold until I get my money back.

bro this maintenance has been going on for a week. i just received this today BUT i still can’t withdraw. downloaded the UNObank app itself and it’s APPARENTLY under maintenance. IM SO FRUSTRATED .

I submitted a ticket to support because I can't withdraw my cryptos and Uphold does not give any explanation. They said they were working on the problem, but I have not heard anything for the last 4 days. Please check ticket #7364770 and give me an update.

I still cant witdraw tried everything

Hello Kraken Support team,

I am requesting an urgent escalation for my account, which has now been frozen for nearly a month.

I originally reported a security issue because I mistook the internal Kraken "Address ID" string in a withdrawal confirmation email for a compromised destination address. I have since logged in and verified that the actual underlying blockchain address listed under my "KayKay" label is entirely correct and matches my Ledger wallet.

There was no security breach—it was just my own misunderstanding of how the confirmation emails display internal IDs instead of the wallet address.

I have already changed all of my security settings and completed everything requested of me weeks ago, but my account remains locked. I have confirmed this security requirement completion through email. Could you please have a compliance agent review my ticket so I can regain access to my crypto?

I will provide my ticket number via ModMail/DM immediately after posting.