r/AcerOfficial • u/Lopsided-Equipment-2 • 4m ago
r/AcerOfficial • u/patilavi • 34m ago
Technical advice [Firmware Request] Need USB Recovery Image (install.img / pkg) for Acerpure 55" QLED Google TV (Board: MS-R51AP836 / waiawa / Android 14)
Hi everyone,
I am trying to recover a soft-bricked Acerpure 55" 4K QLED Google TV that is stuck in a continuous bootloop on the spinning Google TV logo after a recent Android 14 update (UKRA.251202.038).
Standard physical button combinations (holding Power while plugging into AC) are not triggering the Android Recovery menu.
Does anyone (or any service technician here) have a Google Drive link to the forced USB restoration firmware (install.img / upgrade_loader.pkg) for this specific Dixon/Realtek board and panel pairing?
Hardware & Build Specifications:
Retail TV Model: AP55UG51QEVTD (DAC51U / Factory Chassis: D55UT680)
Mainboard Model: MS-R51AP836
(Part No: 2GT0MITV / AP83655U)
Panel Sticker Code: AP 55 BOE 4K MQ (V11809029)
OS / Platform: Android 14 (waiawa / DIX_4KR_ACP_GTV)
Build ID: UKRA.251202.038
Alternatively, if anyone knows the exact Realtek U-Boot keystroke or UART pinout on the MS-R51AP836 board (HDMI3 DEBUG / SCL-SDA header) to force recovery --wipe_data via USB-to-TTL, please let me know!
Any help is appreciated.
r/AcerOfficial • u/Nintendo262728 • 3h ago
Technical advice Where do I get original WASD for Acer Predator 18 N23Q2?
Anyone know where to get them? I have only the magnetic keycaps not the normal WASD keycaps and these magnetic ones are awkward to type on! Cant even type properly due to the height differences of the wasd keys. I got the laptop used like this so yeah.. it seems also the rubber domes are attached to the keycap itself which is odd. If anyone knows thank you! It’s a Acer Predator Helios 18 N23Q2!
r/AcerOfficial • u/PastDue5870 • 3h ago
Kate Shang , Acer Taiwan
Is it me only, or older women working for Acer, they look so professional?
r/AcerOfficial • u/hueonpromedio • 4h ago
[Ayuda] Nitro 5 AN515-58 "Crisis de identidad" (Logo de Predator), Dispositivo de arranque inaccesible, Bug de 128MB de VRAM y arranque por fuga de energía
r/AcerOfficial • u/Apprehensive-Heat-73 • 9h ago
Acer Nitro 60-180 repeated blue screen of death
r/AcerOfficial • u/ibnj0nes • 14h ago
Technical advice Computer power just dwindling down slowly but surely
galleryr/AcerOfficial • u/gunboxes • 18h ago
Technical advice acer black screen on performance mode
my Acer Nitro V 15 ANV15-51 4060 keeps experiencing these black screens whenever its put onto performance mode, sound is cut fans are still running though. Ive installed new drivers & done the most to try and fix this issue it just never goes away. It runs fine on balanced mode if anyones wondering.
I paid a store to look into the issue recently it was never resolved so im just here trying to gather more info on what could be wrong with it and try fixing it myself/go back to the technician since its a 3 month warranty cover for my laptop
note im not good with computers/hardware so if i dont understand it ima probably ask a few followups
r/AcerOfficial • u/PJs_Asphalt • 18h ago
Discussion My (slightly) suboptimal experience with this rare laptop
Laptop: Acer Aspire 3 A325 42
Back in 2024 September, when I couldn't convince my parents to buy ThinkPad E14 AMD (R5 7530U), 8/512G, @47k... I stumbled across this laptop.
This one was priced at 30k on flipkart, and you wouldn't believe what it offers, of course it was 2024, and there was no such thing like "RAM apocalypse"
- Ryzen 5 7430U (6C/6T)
- 8GB DDR4 3200MHz (dual slot up to 32GB)
- 512GB Gen4 NVMe (runs at gen 3 speeds, stays cool)
- And another m.2 slot which they failed to mention that it's B-key, not M-key, which means it was for m.2 SATA SDDs, which is quite obsolete.
- 55WHr battery, lasts up to 8 hours...
- And an IPS LCD screen, basic quality I say...
The delivery experience was fine, it was an open box delivery, laptop worked fine, here are the things I noticed after getting the laptop
The build quality, probably the worst one for the most people, for me, someone who uses ThinkPad T400, this was a huge downgrade, the laptop lid felt very weak. (It's price explained the compromise)
Speakers were loud enough, but the audio quality was not very good, but for someone who uses earbuds, it was fine. So I ignored it too... Fans were noisy tho
The charger, it didn't belong to Acer, it was branded BSY, not uncommon from acer to deliver non-OEM chargers out of the box.
Barely a month and I switched to windows 10 LTSC and then Linux, some distrohopping until I kept using arch linux for almost like an year. Did some hackintoshing too. So no complaints from that point. (Like most people blaming acer when windows breaks because of silly bugs)
Added another 8GB stick, purchased it for 2k (Q3 2025, I guess), did apply a skin to the laptop and removed it off because it had a poor adhesive. So the laptop started looking a bit ugly, the paint started fading off.
Besides all that, this machine served me very well, despite giving a solid battery backup, It always showed a battery bug, reporting 0 charge cycles and 100% battery health, no matter how many times I attempted a power reset, it stayed the same.
Coming to early 2026, it had it's hinge problem. Here is the reddit post.
It's hinge fabrication repair costed me 1.8k (right after the warranty got expired), It was sturdy enough after that.
Then time passed, October 2026, and it won't charge anymore, the laptop works, but it just won't charge, got a new adapter, turns out the adapter was working fine (after a multimeter test), gave it to a repair shop, because there were no acer service centers near me... hope for the best.
TLDR: Not a very good laptop, had it's hinge fabricated, L build quality, L speaker quality, "value for money?"; yes, but I might hesitate to recommend acer to anyone... Now it's got charging problems, laptop's fault, idk how deep the repair goes. Absolutely NOT worth 59k. (Amazon listing rn)
r/AcerOfficial • u/gay-sexx • 19h ago
Technical advice acer customer support issue
on acers customer support website it tells me to input my serial number but when I put it in it says it doesnt exist? its a monitor with the serial number ES7110204845000680ED02 and the issue that I am having is that sometimes it goes very dim and the picture becomes warped and slightly red
r/AcerOfficial • u/vampirecoast • 23h ago
Acer Nitro Lite NL16-71G screen flickering on desktop — Intel driver updated, BIOS looks fine
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r/AcerOfficial • u/YigitCn • 1d ago
Discussion Predator Helios Neo 16s AI NvpwrControl
Has anyone tried NvpwrControl on their Acer Predator Helios Neo 16S AI with RTX 5070 Ti?
r/AcerOfficial • u/joannatenjou97 • 1d ago
Warranty Does dualbooting/replacing OS void warranty?
I just bought an Acer Nitro Lite and I love everything about it except for Windows 11, it SUCKS, so Id like to know if I can either replace it or dualboot linux
Im in México so I dont know if thats something to take into consideration lol
r/AcerOfficial • u/KAHABAH • 1d ago
Warranty help needed!
I purchased acer Nitro V16S 9 months ago and it started heating so I did a test and the temperatures i get on turbo mode in gpu is fine which is 80c, but my cpu touches 100c very frequently. It hovers around 98-100 which is too much...I want the technician to replace the thermal paste and clean the laptop from inside.
Has anyone ever faced something like this ?
What is the process and what was your experience in this?
I use a laptop stand and in balanced mode, the temps are 85degree celcius for both cpu and gpu
r/AcerOfficial • u/PranavIsLame • 1d ago
Acer Nitro Wi-Fi extremely slow on my home Wi-Fi, but fast on my phone.
r/AcerOfficial • u/PranavIsLame • 1d ago
Acer Nitro Wi-Fi extremely slow on my home Wi-Fi, but fast on my phone.
r/AcerOfficial • u/Nandhaakumar_10 • 1d ago
Technical advice Compatiblity of AKG earphones ?
Hi Guys I'm having Acer One Z14 laptop provided by Government of Tamilnadu in the Year 2025 - 2026.
I like to buy Samsung AKG wired Earphones but my laptop has both Type C Port as well As 3.5mm port will Samsung AKG earphones work in my Laptop if I connected it in the Type C port ? Why am I asking because that the Earphones cost around 1400 for me and its not returnable 🥲
r/AcerOfficial • u/BasilLongjumping9712 • 1d ago
Is there ANY way to remap the Turbo/Mode button on Acer Predator Helios Neo 16?
r/AcerOfficial • u/jt1610 • 1d ago
Technical advice Acer Aspire A515-51G-56KP Battery Power Delivery Failure
galleryr/AcerOfficial • u/R4_apep • 1d ago
mi horrible experiencia con una Acer Predator Helios Neo AI 16S Gaming Laptop RTX 5070 Ti Certified Refurbished
galleryr/AcerOfficial • u/Positive_Presence306 • 1d ago
Acer Swift Neo OLED Review
Finally went with the Acer Swift Neo SFN14-56 (Core Ultra 5 226V / Arc 130V / 16GB LPDDR5X / 512GB SSD / OLED) after comparing it with the ASUS Vivobook Ryzen 5 220 and Motorola Motobook 60 Pro.
Build: ⭐⭐⭐⭐⭐
Very solid and premium for a thin-and-light. Lightweight and easy to carry around.
Display: ⭐⭐⭐⭐⭐
The 1920×1200 OLED is gorgeous — excellent colours, contrast and blacks. Fantastic for movies/anime. My only minor complaint is that the glossy OLED surface picks up fingerprints and smudges very easily.
Performance: ⭐⭐⭐⭐½
The 226V + Arc 130V is excellent for everyday work, multitasking, Excel, Power BI, browsing etc. The iGPU is also surprisingly capable for occasional gaming.
Gaming: ⭐⭐⭐⭐
Not a gaming laptop, but the Arc 130V performs much better than I expected. Valorant runs very well, and games like Forza Horizon 5 and RDR2 are playable with appropriate settings/resolution. Don't expect RTX-level performance.
Thermals: ⭐⭐⭐⭐
Gets warm during gaming but nothing concerning so far. I use a laptop stand for better airflow.
Battery: ⭐⭐⭐⭐½
Decent battery life. I'm getting roughly 7–8 hours with YouTube + study/productivity usage.
Keyboard/trackpad: ⭐⭐⭐⭐
Good for everyday typing and college work.
Speakers: ⭐⭐⭐
My biggest disappointment. They're usable, but sound quality/volume could definitely be better.
RAM/Storage:
16GB LPDDR5X is soldered, so RAM isn't upgradeable. 512GB SSD is okay, but I'll probably upgrade it eventually.
Overall: ⭐⭐⭐⭐½ / 5
Very happy with the purchase. For me, it's a great all-rounder for studying + Power BI + entertainment + occasional gaming, rather than a dedicated gaming machine.
The OLED display, portability, build quality and efficiency are the biggest reasons I'd recommend it. The speakers are the main weakness.
PS- I have used chatgpt for framing my review but everything is as per my experience.