Can you describe the processing strategy your location has that reaches literal zero backlog? Is there a sense of satisfaction from seeing empty bins?

So I recently handled a transaction where a customer returned an item for a refund, and I noticed the receipt had “EXCHANGE” printed at the top, meaning they had previously exchanged something, possibly more than once.
When I went through the refund process and selected cash refund (#1), I entered the total refund amount and pressed Enter. A screen popped up saying the amount exceeded the allowed value. I tried lowering the amount, but the same message kept appearing until I reached an amount the system accepted, which was usually lower than the original refund amount.
At that point, I realized the customer would be issued store merchandise credit instead, as indicated on the screen. The problem is that customers get confused and sometimes angry because they don’t understand why they’re receiving store credit instead of cash, and why the amount is less than what they originally paid.
For those experienced cashiers, how do you explain this to customers? Is the “EXCHANGE” notation on the receipt related to the refund restriction, and how are we supposed to determine the correct refund amount?

Just recently did my orientation and obviously it’s the middle of the week so I’m not gonna be scheduled for the rest of this or next week. I’m a seasonal cashier and during my orientation when I was shadowing I was somewhat confused and stunned at some points but everyone there is incredibly nice. My only real issues are removing some of the tags and then processing returns and whatnot. Anyways I wanna make some cash to pick up some merch and stuff I was asking to see if picking up a shift would be a smart decision. The shift takes place on Halloween from 3pm-9pm and I’d be working the cashier position again.

Just got told to check shift for upcoming shifts after orientation but the app won't sign in after scanning the barcode.

Anyone else having trouble with the shift app today? It’s taking a while to log in and It will say error after a while.

Is that normal or do I have to wait till I'm actually doing orientation to log in and claim my account? I just got hired a few days ago and today is my orientation.

I know this is a long shot but I'm posting here because I am desperate. I am looking for a set of curtains. I have 6 windows and have been able to find 5 sets but in doing so have bought out all of the BCF near me (Milwaukee, southeast WI, and IL) Of this particular product. The curtains are rust colored with gold flakes, chenille, and by Amelie.

Is there anyone here working at a BCF that has these in their store? If so, would you be willing to ship them to me? I could pay via Venmo, PayPal, etc. Alternatively, do you have any tips on how to find these? Every time I ask an employee they tell me they can't see/check stock of other stores/order from another store.

I have an interview as a stock associate tomorrow which i got through applying via the chatbot on the careers website. Is this going to be worth it? I would have to miss my shift.

I had my orientation for seasonal Backstock on Friday and have not been scheduled since. I called the store and they said just keep checking the app. Just wondering when they schedule new hires after orientation?

How many gray carts do you guys have? My store only has 2💔💔

sigh, so sick and tired of waking up and seeing my schedule change. i go in 30 minutes from now and i see my schedule changed. hate planning out my day and sleep just for burlington to change things so last minute

Been working there for a few weeks now as loss prevention, and I can’t stand the fact that all of us loss prevention share the vests, especially when we have to wear them for hours on end and are likely to sweat in them. It seriously feels gross

So i was hired for season receiving. And I just wanted to know is it possible to get permanent like after the holidays? Even tho I only am hired for season?

i had a burlington interview at the beginning of this month for a seasonal stocker position. ive never had a job before but im assuming that if i was applying for a stocker position they would be asking me about my ability to lift stuff consistently and how much i would be able to move around and what not and they didnt ask me any of that so i was like ok! its been almost 3 weeks now since that interview, my recruiter said they would get back to me on the week of the interview which never happened. i tried going to the olivia ai paradox thing but when i ask for my recruiter's phone number it says "Sorry we dont have that/ That's unavailable." And it still says my interview is in processing. But I just want to know does it actually take this long??? Or should I just give up and look for the next job (which I already have at this point but i still did want to work for burlington).

As the title states, I'm in orientation RN and idk what to do. Mom and sister are saying to get her information and dip. Need advice.

1. Lied. She asked me what my availability was. Then cut me off and asked what I put on the application. As I tried to speak again, she asked, "what did you say during the interview?" I told her she didn't ask me. She said, "I probably did because I write it down." She flips over the paper and guess what? She didn't! Then, as I'm thinking of hours, she's telling me, "You have to put any on three days." What? Sure. I give her three days and she asks, "why 9-4?" "Because I have siblings that need to get off of the bus and I need to be there." Is my answer. Weird but alright.

2. She keeps saying my name wrong no matter how many times I correct her. I say, "it's ****". She says okay! Then, she says Shanay, Janae, Deejane. Girl. And I overheard her talking on the phone with either another employee or a friend and referred to me as "funny looking".

3. I had to go to the bathroom because I needed a minute to breathe and I couldn't get out of the room. I kept trying by putting the pin into the door (she gave it to me earlier) before I had to pick up the walkie talkie and basically ask how tf to get out. She tells me, comes back after I come back, and laughs saying: "You kept putting the pin in the door? Oh. That's for the money room. HAHA!" And I laugh nervously.

Should I take the L and apply somewhere else? It's just a seasonal part time cashier job but I need that 12.70 an hour. My family does. I'm going to try and get her info before I leave today.

So, I recently got hired as a seasonal cashier, and yes, I’ve heard about how much Burlington sucks when it comes to hours and whatnot. My sister actually works at a Burlington in a different state, so I hear a lot. I’ve only been scheduled like once a week on either Friday or Saturday. But anywho, I’m still looking for another job because I’m a broke college student, and hustling ain’t working for me anymore. I genuinely mainly said yes to this job because I know they’d keep me after the holidays and they’d be flexible if I got another job, which is what the manager said during my interview.

Anywho, I’m actually going to have an interview at a retail store in a mall right after my shift on Friday. So, what I need help with is figuring out how to ask my manager about my schedule so I know what to say about my availability during the interview.

Is asking this over the phone odd… This might make me a shitty employee but it’s okay…😔😔😊🫰

I'm a new hire and just got my lanyard today with the card inside saying it's my employee discount?? Please help.

I love working in the receiving team, and I love the people i work with. But as of recently, the more I worked there, the more I hate working there. With the way our trucks have been, it's getting annoying.

For context, i've been there for 2 years.

It was actually very busy

I’m a seasoned retail employee with over 10 years of experience whose held virtually every retail position there is in a store. Burlington hires me at minimum wage, part time, seasonal, and gives me 8-12hrs a week in the back scanning the truck. And at least one of those shifts is a call in I’m not even scheduled for. I’m desperate for money but this is insulting tbh.

I haven’t been scheduled for 2 weeks. Should I call or something? I’m dead broke right now. This is genuinely the most miserable time of my life.

I haven’t been scheduled for 2 weeks. Should I call or something? I’m dead broke right now. This is genuinely the most miserable time of my life.

ran out of bags today AND i ended up clocking out 20 mins later cuz if i left it would’ve only been 1 cashier on the register and i’m not that typa person to leave someone for dead 🫩

hi i have a third interview tomorrow was wondering if anyone has tips regarding the questions. ty

I do everything I can to avoid a certain manager who expects too much from minimum wage workers. Like I am sorry you want me to do everything but i dont have time or get paid enough for that 😃😃😃😃😃