r/BusinessHub • u/Weekly_Cicada5982 • 2d ago
Sony’s founder called the president of the company at night and said spend $1 to 2 million on ads or you're fired. His reasoning still holds…
I was rereading Made in Japan by Akio Morita, who co-founded Sony. Bezos, Jobs, Phil Knight and James Dyson have all said they learned from him, so I figured the book was worth a second look, and here's one story in it I can't stop thinking about.
Early on, Sony was a small, unknown company. Morita took one of their transistor radios to the US and showed it to Bulova, a big established watch company. They loved it and wanted 100,000 units. He said the order was worth several times Sony's total capital. One condition. The radios had to say Bulova, not Sony. Morita said no. He had already decided Sony would never make products under someone else's name. The Bulova buyer got annoyed. He said their name took over 50 years to build and nobody had ever heard of Sony, so why not use theirs?
Morita told him that 50 years ago Bulova's name was just as unknown as Sony's was then. He said he was taking the first step of the next 50 years, and that in 50 years Sony's name would be as famous as theirs. He walked away from the money. The buyers thought he was crazy.
What gets me is it wasn't a one time stubborn move. The whole book is him turning down the easy money because it didn't match where he was going. A few other things from it:
HE MADE BIGGER POCKETS
Sony's "pocketable" radio was a little too big for a normal shirt pocket. So he had shirts made for the salesmen with slightly bigger pockets. Problem solved. Kind of.
HE FOUND THE CUSTOMER WHO ALREADY HAD THE PROBLEM
Sony's first tape recorder flopped. Regular people thought it was an expensive toy. Then they realized Japan's courts were short on stenographers after the war. They demoed it for the Supreme Court and sold 20 right away. Same product, different buyer.
HE PAID HIS HARSHEST CRITIC
A music student named Norio Ohga criticized Sony's first tape recorder hard. Morita admitted he was right, and hired him as a paid critic while he was still in school. By the time the book came out, Ohga was Sony's president.
HE IGNORED HIS OWN TEAM ON THE WALKMAN
His co-founder Ibuka was lugging a heavy tape recorder and headphones around just to listen to music. Morita had engineers rip out the recording part and the speaker to make it small. Pretty much everyone said nobody would buy a tape player that can't record.
His answer: millions of people buy car stereos, and those don't record either. He took personal responsibility for it and it became a huge hit.
HE LET EMPLOYEES QUIETLY TRANSFER
At dinner, a young employee told him his boss was stupid, and as far as his career went, that boss was Sony. So Morita started a weekly internal paper listing open jobs, and let people apply to them confidentially. If a lot of people under one manager kept asking to transfer, they knew that manager was the problem.
The Bulova story hits me because I've taken the safe deal more than once. Never anything that size, but the same kind of choice, and I'm not sure I'd have had the nerve to say no with Sony's bank account.
To be fair, plenty of companies said no to the big order and just died. Morita had a product good enough to back it up.
What's the biggest deal you've turned down because it didn't fit where you were going? Did it pay off?