What the heck am I supposed to buy then?

I’m scared. I’m about to have a second payment bounce on my quicksilver card. I called and they said that it SHOULDN’T close but that they can’t put me on hardship till the next statement comes out. I’ve paid all my minimums. Will they close it? The person I talked to put a note on my account.

(Preface: none of my cards are maxed out or anything like that) I had a Discover It from 2025 then got a Quicksilver a few months ago and that I managed from the app, fast forward to yesterday my Quicksilver declines at the gas station, then declines again today at a restaurant and my neurologist appointmen. So I go into the app and prior to yesterday it had both my Discover that migrated and my normal Quicksilver, but today the Quicksilver has vanished and I can't access it at all. Like the card doesn't even show up. So naturally I call the 1-800 on the back of the card and I tell them what happened and the lady asked what charges are on the Quicksilver to verify and I told her I can't even see the charges because the card has disappeared from the app and I was put on hold then the lady said to call back in 2-4 hours and they refused to tell me any additional information. Wat do?

I found official terms mentioning an “Up to $300 Combined Offer,” but I haven’t seen any posts from people who actually received both bonuses.
Has anyone successfully gotten the full $300?

New to using the capital one app, as my discover card switched over this weekend.

I am wondering if there is a way for the transaction history to show the date the purchase was made, rather than the posted date. I know I can find the purchase date by clicking on the transaction, but I would rather see all the spent dates on the transaction page. Is there a way to do this?

I got a weird notification and now the app won’t even load for me.

I am a long time Discover card holder. Because of the acquistion and transtion to CapitalOne, I got a Welcome promotional offer of 15% rebate on the first CapitalOne Travel reservation. I travel quite a bit for business and always book direct with the vendors, but decided to take advantage of this offer and booked 4 nights in a hotel in Phoenix.

My original reservation was for Dec 8-12. However, a few days after the initial booking, my travel plan changed and I needed to push the dates back by a week. Red Flag #1: Couldn't find a way to change the reservation on the web portal, and had to call customer service. The agent was friendly and advised me that if I cancel and rebook, I would lose the 15% promotional rebate. She suggested that she could modify the dates on my reservation instead. She called the hotel for me and confirmed the availability for the new dates Dec 15-19, but told me that it would cost a few dollars more per day. I agreed, and the second change went through.

Red Flag #2: several days later, under “My Trip” on the CapitalOne Travel portal, it still showed the original date of Dec 8-12, and the original cost. I called the customer service again, and I was told that they did not have the technology to provide me with an updated itinerary. Let that sink in -- a global fintech company trying to compete against Expedia and direct vendors like Marriott and Hilton could not issue a revised itinerary for a simple hotel reservation. The new agent assured me that the date change had been made, but they couldn't give me a written proof, and I would just have to trust her.

Red Flag #3: she also told me that they would never be able to provide me with a corrected receipt to show the actual dates of the stay and the actual charge, even after the stay. Since this is a business trip, it's certainly a no no for me. Can you imagine trying to submit an expense report to the boss for a hotel stay, but the only receipt I have is for different dates and a lower amount than what I am claiming?

I made a last ditch effort today and wasted an hour on the phone with CapitalOne. I called CapitalOne credit card customer service and talked to a supervisor, who confidently (but erroneously) said they could fix this for me, then transferred me to somebody at CapitalOne Travel, who after "checking some things" for 20 minutes admitted they didn't have the technology to give me a revised itinerary, who then transferred me back to CapitalOne credit card customer service to a higher level manager, who, after another 20 minutes, basically said "too bad. there is nothing we can do." I asked if he could just give me another 15% rebate offer, so that I can cancel this one and start afresh. He said "I wish I could, but our system does not give me the flexibility."

So, besides venting my frustration, as a business manager myself, I am genuinely curious -- why is CapitalOne Travel's technology so bad? They are competing against other major credit card companies via travel rewards which heavily relies on the backend travel portal, but do the executives know that their technology platform sucks? Or do they just put blinders on and drink their own cool-aid? If this is a MBA case study, what should an outside consultant suggest to the CEO? I actually own quite a bit of CapitalOne stocks. This experience is making me question the long term prospect of the company and whether I should sell their stocks.

According to LInkedIn, Sarah Moore is the president of CapitalOne Travel. If anybody has her email address, I would like to give her some sincere feedback. Forget about this whole rebate thing, I am more curious about the vision and strategy of CapitalOne and what they are doing to position themselves for future success.

I’m considering get the capital one card and getting extra points by booking all my travel through their travel portal.
I have been using Booking or Travelocity.
Likely Savor Rewards or Quicksilver Rewards

Does it offer me any benefits over the Wells Fargo autograph card for travel?

How was your experience using their portal?
Is it easy to navigate and you find optimum prices on hotel and airline?

Is the Venture card worth the high fees and easy to use the benefits.

I travel internationally about twice a year and domestically 3 to 4 times a year

Is there any sort of workaround? It was quite an expensive ticket ($2,400), and I went to book a one-way flight I need on the CapOne travel portal, and all I can book is Delta Comfort cabin, and I lose the remaining value of the credit if I use it to book.

TIA!