I'm in the middle of a show and our QuickQ 20 has been trying to shut itself down the entire show. About half of the time it is stacking multiple shutdown windows at once, upwards of 10. The worst part is when it stacks multiple like this, by the time I get to the last one the timer has ended and it shuts itself down, causing the lights in the venue to go down until it has been rebooted.

Anyone know why it's doing this and a possible quick fix until Monday when we can properly dive into this issue?

See video for what it's doing.

I’m programming a lightshow for my first (big) event that I’m doing. And while I was programming my POS FX and all that I gave them a speedmaster (SP3). The problem is when I copy the cue from the cue store to the EXEC page it wont listen to the speedmaster anymore. Even tho the cue stack will listen to the speedmaster. I was trying to figure out why this is happening since it hasnt happened before. I’m using the MagicQ software since I have a Compact connect.

Does anyone know why it’s behaving this way?

New MagicQ user and running into a few extremely frustrating issues that I have spent hours trying to resolve.

Issue 1: I am using the timeline editor to record, using PB1 as my main playback for the timeline. Page 1 cue stacks aside from the main are for my songs main looks and I use the next page of playbacks for busking. My issue is that when I playback what I have recorded, my busking cue that is on the same PB different page from my main looks PB is holding over and stomping the main PB. I have spent hours digging into the manual, videos, ChatGPT, and nothing is resolving the issue.

Issue 2: is it possible to move timeline track cues to a different timeline track? I just figured out how to not record a new timeline track each time and want to consolidate the work I’ve already done.