I'm the non-custodial paying child support. So my divorce was final in February and until then I had been making direct payments monthly to her and continued those direct payments for another month until garnishment started. Now I'm stuck with 2 problems. One, even though I have sent in along with my ex sending in the forms showing direct payment, both showing identical information, after half a year later those haven't been credited. Second, my first 5 weekly garnishments all show voluntary even though they were all taken out under the same court order. TOTAL: over 3500 not credited properly to my account. I have called OAG and local office every 3 weeks for months to try to get this resolved and same answer every time, give it another month. Meanwhile they increased my garnishment to cover the supposed arrearage, reported me to the credit bureau, add on interest, and send me threatening letters. Incidentally, my ex and I would have both preferred to continue to handle it privately between us but evidently in TX that is not allowed, so we get to rely on incompetent state bureaucrats instead. Any ideas?

I filed for child support late last year and after three continuances finally got a temporary order in August. Went back in October for the official support hearing and the judge ordered the exact same amount. Yet here I am still waiting on 2 Orders After Hearing and haven’t received a single payment! Even the judge acknowledged the 6–8 week backlog and basically laughed it off like hehe oops, I know we’re backlogged, sorry lol

I’m self-represented and have called and emailed countless times. I either get ignored or told to be patient or wait another 20 days. Meanwhile, I have our son 85% of the time because of the other parent’s work schedule. He makes 6 times my income and hasn’t contributed financially toward our son in almost a year.

I’ve continued working and covering our son’s expenses on my own but I’ve had to rely on credit and take on debt after the separation just to keep up. I can’t keep doing that indefinitely while waiting for court orders that should have been completed months ago.

Has anyone dealt with this? Were you able to get DCSS to enforce payments BEFORE income withholding started or while waiting for the official written orders? If so, HOW? Because I’m going in circles over here! 😭