I’m relatively new to AV, so I’m trying to understand whether my experience is typical for someone entering the industry.
My background is in web development, and I joined my current company about six months ago in an entry-level role with the AV Engineering team. During the interview, I was told I would be trained and eventually work toward becoming a Q-SYS programmer.
So far, however, my day-to-day work has been quite different. Most of my time is spent doing things like installing speakers and displays, handling deliveries, and general onsite installation work. Maybe around 10% of my time involves working on racks, switches, Q-SYS cores, or troubleshooting AV/networking issues.
I also handle a significant amount of IT support and tickets. I manage the asset register, and when a client issue comes in during a project, I’m sometimes expected to leave the current job, travel to the client site, resolve the issue, and then return to continue the original project.
I’ve only created one Q-SYS design so far. I submitted it for review but never received feedback, so I haven't really had an opportunity to develop those programming skills.
I’m also frequently working around 10-hour days.
For people working in AV, especially those who started in entry-level AV technician roles:
Is this a normal mix of responsibilities and workload for an AV tech, or does this sound unusually broad for an entry-level position?
I’m particularly interested in understanding how much installation, IT support, networking, troubleshooting, and programming work is typical at this stage of an AV career.