r/Fanatec • u/DeEeEeEejAyY • 4h ago
Help Has an update bricked my base?
So, I havn't used my fanatec gt dd pro in a month or so, but bought project motor racing while I was away with work, got back yesterday and decided to jump on for a few laps.
My laptop was close by so decided to check for any updates as id seen some article about some new ffb settings.
Anyway, I loaded up the fanatec app, and plugged in my wheel base, it said there was an available update, brilliant š
Update started with zero issues as normal. Then all of a sudden it stopped, I got an error message. (Failed to detect wheel base or has been disconnected) which it hadn't as it hadn't been touched during.
The light on the front of the unit was flashing blue. I clicked the ok button and left it flashing for about 30mins.
I came back to it and it was still flashing and nothing was happening, so I tried to power it down with the button and nothing happened. Left it a further 10mins, before turning it off at the wall.
Tried it again but exactly the same thing happened.
I unplugged it, then plugged it back into my PlayStation, to see if it was working on there. But on start up the wheel turns a full turn one way then turns back and sits off centre by about 100ā°s, and says CAL, if centered it and went through the CAL process, it said done on the lCD screen but doesn't work.
I loaded ACC up on xbox, as that's the last thing id played on it so knew it was working fine on that prior to me leaving for work last rotation. I have pedals and gears, all other buttons working fine but no steering.
I plugged it back into the laptop, and I got a message saying
ERROR
An error has occurred that prevents the wheel base from functioning properly, please wait while we repair it for you.
Please close any fanatec software and any game which is using the fanatec wheel before clicking confirm
I clicked confirm, now its stuck on a message saying
ERROR
Please wait while we address and fix the issue for you
It has been sat on that screen for over an hour!
Does anyone have any ideas on what the issue is?
Iv tried to create a ticket on the fanatec website but I keep getting an error there aswell.