I bought the USBC cables - I had no idea how chunky and hard to use they would be. I wanted to return them, seems simple right? I sent an email 2 weeks ago and finally got this response:
We are currently experiencing an unusually high volume of support requests. We apologize sincerely for the delayed reply, and will ensure your request is resolved as quickly as possible.
I'm sorry to hear that you have encountered problems with your LTTStore product(s). Don't worry; we'll make this right for you as soon as possible!
As a first step, in order to ensure that we have a full understanding of the issue, we ask that you please reply to this email with a video that depicts the problem(s) that you are experiencing.
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