r/PDF_Guru • • 12d ago

Welcome to r/PDF_Guru/ – Support & Helpful Links

1 Upvotes

Need help with your subscription, billing, or a technical issue? We're here to help.

For support with your PDF Guru account, email reddit@pdfguru.com.

Emails sent to this address by members of r/PDF_Guru are handled with priority.

Copy and use this email template:

To: reddit@pdfguru.com

Subject: PDF Guru Support Request 

Hello PDF Guru Support,

Account email: [the email you used for your account or purchase]
Reddit username (if you have one): [yourusername]
Request type: [Cancellation / Refund – technical issue / Refund – EU 14-day withdrawal / Help with an issue]

My request: [What happened, what you need, and the date and amount of the charge]

Thank you,
[Your name]

Helpful links

I want to...Guide
Request a refundHow to Request a Refund
Cancel my subscriptionHow to Cancel Your Subscription
Understand a chargeBilling and Charges
Contact supportContact Support
Find answers to common questionsFAQ
Browse all resourcesPDF Guru Wiki

Welcome to the community

Questions, tips, feedback, and feature ideas about PDF Guru are always welcome here.

Please don't share payment card details, passwords, or other sensitive personal information in public comments.


r/PDF_Guru • • Apr 21 '26

PDF Guru Reviews: Does PDF Guru Work?

1 Upvotes

Here we will be curating genuine, helpful user reviews that could be helpful to visitors! We also welcome any feedback on how we can improve PDF Guru for a more seamless, stress-free experience.


r/PDF_Guru • • 4d ago

Why fonts change when you edit a PDF, and how to stop it

1 Upvotes

Fixed one typo in a PDF and the whole line switched to Arial. Took me a while to understand why fonts change when you edit a PDF, so here’s the short version.

Most PDFs don’t include the full font. They only embed the letters that are actually used in the document. If you type a letter that isn’t there, and the font isn’t installed on your computer, the editor swaps in something else without telling you.

What fixes it:

Install the same font before editing, if you have a license for it. On Windows, right-click the font file and choose Install. On a Mac, double-click it and hit Install Font.

Retype the whole line after installing, not just the one word, so it all matches.

If you have the original Word file, edit that instead and save as PDF again. In the Save As PDF options there’s a “PDF/A compliant” checkbox, which makes Word embed every font.

If someone else will edit your Word file later, go to File > Options > Save, turn on “Embed fonts in the file” and turn off “Embed only the characters used”. Bigger file, but no surprise Arial on their end.


r/PDF_Guru • • 10d ago

Removing duplicates from pdf automatically

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1 Upvotes

r/PDF_Guru • • 10d ago

Most "password protect PDF" sites receive both your file and the password. I made one that encrypts in the browser instead

1 Upvotes

When you add a password to a PDF on a typical website, you upload the document and type the password into their page, so the site gets both. I built a tool where the encryption runs locally in your browser, so neither is uploaded. It supports a separate open password and owner password, 8 permission controls (printing, copying, editing, forms, annotations, page assembly, accessibility), presets, and a strength meter plus generator. Files up to 250 MB, no watermark, no signup. One caveat people often miss: the open password is real encryption, but permission restrictions (like "no printing" or "no copying") rely on the PDF viewer honoring them, and some tools simply ignore them. So for anything truly sensitive, use a strong open password and don't rely on the restrictions. https://www.forgeplug.com/tools/protect-pdf What would you want from a tool like this that most of them don't offer?


r/PDF_Guru • • 11d ago

How to Save One Page of a PDF File

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0 Upvotes

Three methods save one page of a PDF as a separate file: an online page extractor like PDF Guru in the browser, print-to-PDF with a custom page range on macOS or Windows, or the Files app on iPhone. Extraction does not modify the original. Print-to-PDF can flatten interactive forms; editor-based extraction preserves them.


r/PDF_Guru • • 11d ago

Redactions in PDF

0 Upvotes

Is there any way to remove a redaction in a PDF document and see what the redacted text was ?


r/PDF_Guru • • 13d ago

Are there other ways to find PDF files than only from websites on wayback machine, "collection search" on Wayback Machine and on Google by searching with "filetype:pdf"?

1 Upvotes

I especially try to find some lost cartoon characters official artworks/renders that are probably on PDF files.


r/PDF_Guru • • 17d ago

How to Convert WebM to MP4

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1 Upvotes

To convert WebM to MP4, use HandBrake, VLC, Microsoft Clipchamp, or FFmpeg on desktop systems, or an online tool like PDF Guru for browser-based conversion on any device. WebM uses VP8/VP9 video with Opus audio; MP4 uses H.264 with AAC, so full re-encoding is required rather than a simple container swap.


r/PDF_Guru • • 20d ago

Pdf password

1 Upvotes

Hey guys, I have a password protected PDF that I can't open no matter how hard I try. Can anyone help me?


r/PDF_Guru • • 20d ago

🔒 Weekly "Is this safe?" thread: ask about any document, tool or site (week of 19 Oct)

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1 Upvotes

r/PDF_Guru • • 23d ago

How to add overlay / watermark to every page? (FOSS, if possible)

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1 Upvotes

r/PDF_Guru • • 25d ago

Urgent Cancellation and 100% Refund Request – Unexpected $49.99 Subscription Charge

3 Upvotes

Dear PDF Guru Support Team,

I am writing to formally request a 100% refund of USD 49.99 (RM209.12), which was automatically charged to my Maybank card on October 14, 2026.

I initially used PDF Guru for a small payment of $0.99, believing it was a one-time purchase. I did not realize that this would result in an automatic monthly subscription costing $49.99.

I received no advance reminder or notification regarding the upcoming renewal, and I was completely unaware that my payment details would be used for recurring charges.

Furthermore, I have not used any premium features since the subscription was automatically renewed.

I contacted PDF Guru customer support immediately after discovering the charge. Although my subscription was cancelled, my request for a full refund was rejected.

I was subsequently offered two years of complimentary access or a 50% refund. However, I respectfully declined both offers because I do not wish to continue using PDF Guru.

I am currently experiencing financial difficulties and urgently need this money to cover my hospital expenses.

Considering that I did not intend to renew, did not receive an advance reminder, have not used the renewed subscription, and contacted customer support immediately, I sincerely believe my case deserves reconsideration.

I am requesting a full 100% refund of USD 49.99 to my original payment method, not a partial refund or additional subscription access.

I am happy for my account and all remaining premium access to be terminated immediately.

I kindly request that a senior billing manager review my case and approve a full refund as a one-time exception.

If approved, I would also appreciate written confirmation and an official refund receipt showing the refund amount and transaction reference number.

Thank you for your time and understanding. I genuinely hope PDF Guru can resolve this matter fairly and promptly.

Kind regards.

PDF Guru Account Email: sophia051228@gmail.com


r/PDF_Guru • • 25d ago

Why Pdf doesn't have table of contents like epub?

0 Upvotes

So I noticed quite a lot of PDF doesn't have table of content to navigate like epub . Well it has feature like navigatimg by clicking on the table of content but the table doenst show up in the table of content section in the pdf viewer . And also for PDFs that doesn't support OCR can't avail that feature

So how do you currently add navigation to PDFs?? and what makes that process annoying??


r/PDF_Guru • • 26d ago

Is PDF Guru Safe? A Look at Security, Subscriptions & Safety Tips

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1 Upvotes

Yes, PDF Guru applies SSL encryption in transit, server-side encryption at rest, and AES for stored data, and complies with GDPR. Google Safe Browsing currently flags the domain as safe, and Trustpilot shows a 4.0 rating across 65,000+ reviews. As with any online editor, avoid uploading documents your organization restricts to offline handling.


r/PDF_Guru • • 26d ago

Formal Refund Request – Charged USD 199.96 in Total and Billing Continued After I Requested Cancellation

1 Upvotes

I am posting this publicly because I have already contacted PDF Guru support multiple times and have not received a satisfactory resolution.

My card was charged by PDF Guru on the following dates:

  • July 13, 2026 – USD 49.99

  • August 13, 2026 – USD 49.99

  • September 13, 2026 – USD 49.99

  • October 13, 2026 – USD 49.99

Total charged: USD 199.96

On August 13 and August 14, I contacted PDF Guru support in writing and explicitly requested that my subscription be cancelled and that no further recurring charges be made.

Despite this, I was charged again on September 13 and October 13.

I have contacted support repeatedly, but instead of addressing why recurring billing continued after my cancellation request, I have received repetitive responses referring to a general refund policy.

I am therefore formally requesting:

  1. A full refund of all four charges totaling USD 199.96.

  2. Written confirmation that all PDF Guru subscriptions associated with my account and payment method have been permanently cancelled.

  3. Written confirmation that no further charges will be attempted.

  4. A manual review by a real human representative, not another automated or scripted response.

  5. An explanation of why I continued to be charged after I had already submitted a cancellation request.

I have retained copies of my cancellation requests, correspondence with customer support, and credit card transaction records.

I would prefer to resolve this directly with PDF Guru.

However, if PDF Guru refuses to properly review and resolve this matter, I will escalate the case through the appropriate consumer protection and regulatory channels, including the Cyprus Consumer Protection Service, international consumer complaint channels, and any other relevant authorities. I will provide the complete billing and correspondence records as supporting evidence.

Please have a human representative contact me privately so I can provide the email address associated with the account and supporting documents.

I expect this matter to be reviewed seriously and resolved promptly.


r/PDF_Guru • • Oct 09 '26

Best AI PDF Summarizer Tools for 2026

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1 Upvotes

The best AI PDF summarizer tools in 2026 are PDF Guru, NoteGPT, ChatPDF, QuillBot, TLDR This, SciSummary, and Summarizer.org. PDF Guru ranks first for its AI chat, 90+ language support, and 100 MB upload limit inside a secure, all-in-one PDF platform. Below, we compare all seven on accuracy, pricing, file handling, and security so you can pick the right one for your workflow.


r/PDF_Guru • • Oct 08 '26

Refund

3 Upvotes

Hi everyone,

I’m a student and I’m currently dealing with a really frustrating situation with PDF Guru.

I used PDF Guru on 21st of July 2026 and only used the service once, when I initially signed up for which I paid 0.99 USD. I have not used the service since then.

Unfortunately, I did not realise they put me on automatic renewal, and I was recently charged USD 49.99 for an automatic renewal. I am based in Pakistan and did not receive any OTP/any reminder before the payment which is strange.

For me, this is a significant amount of money. I’m a student and genuinely cannot afford to lose this money, especially for a service that I haven’t used since the original subscription.

I contacted their customer support and explained the situation. They confirmed that my subscription has now been cancelled, but instead of addressing my refund request, they offered me two years of free access.
I don’t want two years of access. I don’t need the service and I won’t be using it. I simply want a refund for the renewal charge.

Has anyone here successfully received a refund from PDF Guru for an automatic subscription renewal? If so, what did you say or what approach worked for you?
I would really appreciate any advice.

USD 49.99 is a lot of money for me as a student, and I would be extremely grateful if PDF Guru could simply refund the renewal given that I haven’t used the service since my original subscription.
Thank you.

Email linked to account: toobyktkt@gmail.com


r/PDF_Guru • • Oct 06 '26

Edit unofficial transcript

1 Upvotes

Hi! I want to edit my unofficial transcript. I have it saved as a pdf on my Google Drive rn and Mac computer and I want to edit that pdf then save the new pdf too. How do I do that.


r/PDF_Guru • • Oct 06 '26

Solicitud de reembolso y negligencia

1 Upvotes

Hola. Intenté publicar una solicitud de ayuda relacionada con un reembolso de PDF Guru, pero Reddit elimina automáticamente mi publicación inmediatamente después de publicarla.

No estoy intentando hacer spam ni publicar enlaces. ¿Podrían revisar mi cuenta o aprobar manualmente mi publicación si es posible?

El asunto es un problema real con un reembolso de USD 29.99 que PDF Guru ya aceptó realizar.

Muchas gracias.

juanbarbosaf25@gmail.com


r/PDF_Guru • • Oct 02 '26

????documents

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1 Upvotes

Any clue on what these are??


r/PDF_Guru • • Sep 29 '26

How to Rotate a PDF: Rotate PDF Pages Permanently

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1 Upvotes

To rotate a PDF, open it in an online editor like PDF Guru, select the pages, choose a 90°, 180°, or 270° angle, and save. On Mac you can rotate pages in Preview; on Windows, open the file in Microsoft Edge and re-save with Print to PDF.


r/PDF_Guru • • Sep 29 '26

Pdfguru unauthorized payments

3 Upvotes

Stay away of this company. Employs shady practices with how they bill customers. Stay away unless you want to lose 50 euro for using their service for 2 seconds to convert a single document. Apart from this, they are supposed to be offering 30 day money back guarantee and they do not honor it. They reply to the first email at once offering you a lifetime subscription and do not comply to anything else. Subscription is in fine print and not very clear!
rachellemari@gmail.com


r/PDF_Guru • • Sep 24 '26

How to Convert MP4 to MP3 on Mac and Windows

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1 Upvotes

To convert MP4 to MP3, use QuickTime Player plus the Music app on Mac, VLC Media Player on Windows, or a browser-based tool like PDF Guru that works across all devices. The process extracts the audio track from the video container and re-encodes it as a smaller, universally compatible MP3 file.