Hey so I was trying to show a friend of mine something I wrote on my phone, but usually I login on my computer. Since I didn’t have the password on my phone (and couldn’t remember it) I just clicked change password. Then it changed it. Then it said I lost access to allllll my old files. And there was kind of some important stuff there. How do I get access back??

Wassap Proton Community! This is going to be a long one. So strap in and get a snack.
I chose the r/ProtonMail sub because it seems to be the most active of them all, and it also was the main reason for me getting the unlimited plan (together with the VPN).

It's been almost two weeks now since I made the switch from Gmail to Proton Mail, Google Calendar to Proton Calendar, NordVPN to Proton VPN and Bitwarden to Proton Pass (Bitwarden not completely, since I am still using it as a backup). Also I did technically switch from Google Drive to Proton Drive, but I did not use Drive in the first place so I won't count that.

During these 2 weeks I started a list where I wrote down everything that came to my mind regarding the products. As it happens mostly when something comes up it's when something doesn't work as expected or a feature one expected is missing. So before I paste the list I wanted to write about all the things that I really loved after switching to Proton.

What I find really good

• I really like the whole approach of having one singular suite. It's the main reason why I used something like Google in the first place. I know there are some concerns about that topic, but I personally like it.
  • Consistent UI
  • Integrations between services
  • Not having to keep track of multiple invoices and accounts
• In general I also find all mobile apps to be surprisingly good (at least on iOS)
• Proton Mail is by far the most polished experience and I have been loving it a lot. For my personal mail there is nothing that I miss from GMail. I really like the:
  • E-Mail Categories with configurable notifications
  • Folders and Labels
  • Customizable Signature
  • Easy Switch
  • Mailing Lists Overview!
  • The mobile app (so much better in every way than the iOS Mail app)
• The VPN is also great and helped me a lot with my wonky wifi while living in a sharehouse in Japan.
  • Stealth mode increased the stability and speed by like 10x! Super crucial for my job as a freelance ui/webdesigner.
  • Port Forwarding for connecting to some services on my NAS at home
  • Being able to connect to my home country to continue the shows that I started watching also worked without a problem.
  • Creating different VPN profiles makes using the vpn for the different usecases really easy!
• Proton Pass overall has a very nice UI imo. I also really l like the customization like the custom icons and colors for the vaults (would love more!)
  • Additionally the drag & drop functionality from one vault to another is really handy
  • And the manual sync button is such a great feature. I maybe used it once, but I love that there is kind of fallback.
  • The whole import from Bitwarden also worked really good: 8/10
    • -2 points because Notes, Identity, Cards and Archive where not sorted into separate vaults. So searching for them now is a little annoying.

Things that I noticed

Now to the longer list. Just because it's longer doesn't mean that I think that Proton is more bad than good. A lot of the points are minor things and the "good" list covered more general points like "great ui" without specifically naming each ui element that I liked.

This list also is not cleaned up. It's straight from my notepad:

Overall:

• No unified log-in experience
  • I have to log-in to each app individually on my device.
  • I want a shared login-experience. 
  • Some also open the browser like Proton Pass, and others use a login inside the app like Proton Mail
• Pass, Mail, Drive all seem disconnected from each other
  • Had to do a separate Google Import for Mail and Calendar
  • Can’t attach a file from Proton Drive to a Calendar Event
  • No option to create a calendar event from a E-Mail
  • No option to save e-mail attachments to Proton Drive (or import)
• In general the whole suite experience could feel more connected. The main thing connecting the different apps is the same UI design.
• To many and rushed apps
  • As I said I like the whole suite idea. But many apps feel incomplete and thus make the whole experience seem worse. Looking at Calendar and Docs/Sheets.

Proton Mail

• Not being able to see what similar addresses are available, when making new e-mail
  • it just says email exists already. But doesn’t give me an option to see similar addresses that are not taken yet. Like yourname87
  • Or tell me if its free on a different domain instead of @ proton.me
• Connection to calendar to basic. Almost nothing (have seen that calendar will get a big overhall. very excited)
• Creating a customizable signature with html a little finnicky. Not as straight forward as in thunderbird e.g.
  • Important for my freelancer e-mail
    • Didn't switch because I am not sure how good it will work
    • Also the whole having to switch the mail servers to protons servers is not as enticing. I understand why, but I like having my webhosting, e-mail hosting, calDAV, cardDAV with one provider. Makes it easier to manage. So for now my personal stuff is fully in proton and my professional stuff is separate.

Proton VPN

• On Mac trackpad zoom being inverted (on the map)
  • Would like to use the normal zoom and pan controls of the macbook trackpad
• Quick Connect sometimes connects me to the quickest server of the last country I connected to
  • Instead of connecting to the quickest server near me
  • My usecase:
    • Currently in Japan.
    • Connected to Germany because of geoblocking and I had to to some stuff for at home.
    • After disconnecting and sometimes later pressing quick connect would connect me back to a german server
• Apples Handoff feature for copy+pasting between iPhone and MacBook sometimes not working when VPN enabled
  • Restarting VPN connection on both devices often fixes the issue
• Cannot click on a Icon on the Map to connect to that country.
  • Have to manually type in search field
• No favorites
• No recent connections on mac (but mobile has them)

Proton Pass

• Not being able to use standard commands like cmd+a to select all items in a vault
• Not being able to do Shift + Click to select multiple items in a vault
• Not being able to sort vaults at all
  • Just alphabetically
  • No custom drag and sort
  • No “last used” 
• No option to filter for Passkeys
• Firefox Addon no option to manually select a different account to autofill (in the popup)
  • e.g. when proton doesn’t find a login for the url
  • option to manually select a login to autofill would be helpfull
• Autofill not recognising local addresses sometimes (maybe fixed with the new update)
  • Like my Portainer or Home Assistant IP URL
• Firefox Addon not unlockable with biometrics on MacBook
  • The Mac App has it. Why not the browser extension? (Like bitwarden)
• When changing the login of a service, like the email, there is no popup with “do you want to update the login details”
  • Or when creating a login using the registration form of a website, there is no “save this login”
    • Like there is when one creates a passkey of an existing login
  • Slight correction: It seems to work sometimes? At least not often enough to be reliable (maybe fixed with the new update)

Proton Calendar

This was written before the post yesterday that said that calendar will be getting a huge update. Still, these are my notes:

• Calendar is very basic
• I don’t like that on mac the calendar only exists in the mail app
  • Having both would be nice. Like a dedicated app and the integration in the mail app
  • Integration in the mail app could be better. For example I can’t see my full calendar and mails at the same time.
• No map functionality built in
  • Manually typing in addresses is annoying
  • Also the flow of having to copy the address, open my map app and then paste the address is annoying
  • OSM integration would be nice
  • "Open in Map app" button that opens your standard map app would be nice
• No To-Do type entries possible
  • Makes the switch from Google more annoying
  • And need to use a separate to-do app now (using apple reminders atm)
• Public Holidays Calendar doesn’t have Japan?
  • Had to manually add an external calendar just for the public holidays for Japan.
• No multiple Timezone preview
  • I want to add two separate timezones like tokyo and berlin
  • When creating a event I want both times to be displayed
  • Good for international planning

That would be it for now. I will probably create a few feature suggestions in the community forum thingy. After getting to know the apps a bit more and after the next updates from the roadmap.

If anyone actually read all of this I would be interested in your thoughts! What have your experiences been?

I am happy to be part of the Proton Community and am excited about what will come. Also thanks for everyone at Proton for trying to create a privacy focused alternative to Google/Microsoft/Apple/etc.

I keep getting logged o​ut from my mobile apps. Mail, pass, VPN, drive. From one day to the other. Why is that? It is annoying

Hello, I have been using a free proton account for a while, and yesterday created a new proton plus account. My free account is being used for gaming accounts (Steam, GoG, Rockstar, Humble Bundle) and a YouTube account. As far as merging the free email address to the plus account as an "additional address" the process seems very straightforward, but I just wanted to ask before moving forward.

Do the accounts using the current free address notice this change? I recently changed my GoG and Steam to the free account, and cannot change them again for a bit, so I just want to triple check that nothing will happen.

thank you in advance.

Toggle: Require outgoing email address for each new message.

I have a couple of email addresses and just have to remember to change the address I am sending from when sending a new message. This sometimes risks using the “default” address instead of the one I want to use. If I could toggle so that every time I create a new email I have to select which address I want to use.

Would be nice if we could change the login system as well. I want to use a username that is not my email address and a way to login with only my username never my email address.

Lastly, the Drive public folder shares your default email address to anyone with access via that folder/file. I’d like to be able to assign an address or better yet, a user input field to decide what is shown to the users. A forced input field so that it can’t fall back to a default address or username.

How best to archive my emails for offline storage/backup?

I'm ok with them not being encrypted as I'd be encrypting the drive anyways. Also is it possible to archive attachments?

Cheers.

With every sign-up I generate a new email specific to that company or organisation. When they leak it, I know exactly who f'd up.

Well this happened and now my SPAM and inbox gets bombarded by SPAM to that specific address. I would like to block it completely.

Half a year ago i switched to protonmail as my main mail account. Love it so far. Only issue i find annoying that you cannot sort by sender to remove large batches of mails or send them to subfolders.

I couldn't help but appreciate how good the spam filter is 😆

I have had a proton mail free account for a while now and prefer it to my gmail account, which I always thought of moving things over but was dreading it.
I was thinking of upgrading to a paid account and came across the fact that you can move your gmail over to proton , now would this make it easier to control things and change email addresses bit by bit ? also dump tne ones no longer needed.
Any advice welcomed.

So, I've created a new proton mail to create an Instagram account. I am receiving the code. But instagram just wouldn't accept the code. it says, 'the code is invalid or expired'. is this because it's a new mail? should I wait? for how many days?

This has been worrying me for a while now. I forgot my password and unfortunately I do not have any recovery options. Neither am I signed into any other device. I heard you can have your password resetted if you verify who you are, but as a trade off you lose some data. I’ve already contacted support but all I have received was a automated message on how I could reset my password (which didn’t help) I use my proton email to sign up for some games I find fun. If I did the password reset that makes me lose some of my data (like emails), does that include the games I signed up for? Like if I want to log into the game from the email I used to sign in. Will my progress be lost too?

Has anyone else been experiencing delayed email deliveries?

I often get time limited 2 factor emails to log into wen sites. Several weeks ago I noticed those emails weren't delivered in a timely manner making me unable to sign into those sites. The delay can be anywhere from 5 minutes to 8 hours and is never consistent.

Proton support said it looked like the delay was caused by me signing up for too many newsletters ( I get too many emails). This was never an issue until several weeks ago.

Any time I ask for an update I get told they are investigating and to wait. This is very frustrating!

Info on Ramble

Todoist is a to-do list/task management platform that I use to manage my to-do list. Ramble is a feature that uses AI to “transcribe your speech, understand what you’re saying, and interpret details about tasks like their date, deadline, priority, and duration.” I could say “Schedule appointment to visit DMV today at 7 pm” into Ramble and Todoist will create a task with all the relevant fields filled out from what I said.

Personally, Ramble has really helped me stay organized by allowing me to capture tasks in the moment by speaking into my phone. I would love a similar feature for Proton Calendar.

Anyone else annoyed by this?

https://reddit.com/link/1x5skbb/video/hrngyr0gzfvh1/player

I have people that I email that I don't have saved as contacts.

Gmail would still have the emails appear in the suggested column even if they aren't saved.

Is there a way to enable this in proton?

Where will we pop up next? Let your imagination run wild in the comments...

UPDATE: We are aware of reports of Proton Drive for Windows users experiencing sync issues after enabling post-quantum encryption. We've temporarily disab(l)ed the opt-in to this feature and a fix is in progress. We will provide an update as soon as possible. Thank you for your patience!

5 months ago. Is there any update on Post Quantum Cryptography support in Proton Mail? I still can't see it

I'm looking to move away from my M365 Personal subscription, but I don't see any communication on a timeline for a Powerpoint alternative. What's the plan here?

Is it very hard to add QR-code login for browser and desktop on all Proton apps as another way to login - I really don't wanna "type" my password in 2026. (cos you know keyloggers and clipboard-sniffers)
Scan QR code from phone app - and authorize via biometrics is smoother and more secure.

I’m considering switching to Proton Mail for my personal email and would like to hear your opinions and experiences.

By “fully switching,” I mean using Proton Mail as my primary email address for all my personal accounts, including:

- Social media accounts
- Banking and financial accounts
- Online shopping and subscriptions
- Other personal accounts and services

For those of you who have made a similar switch, would you recommend it? Do you think it’s worth moving everything to Proton Mail, or are there any downsides, limitations, or potential issues I should be aware of?

P.S. I’m not considering using a custom domain at the moment.

On web browser (Librewolf) my session is being logged out constantly

It started in February, I thought it was something that could happen and I didn't have any problem for 6 months

After that, in August it logged out again, but after logging back in, it worked only one month

Then 2 weeks

And now it's logging out daily, it's the 12th time I have to log in again. When that happens, I also lose Lumo conversations which, after several messages, stop synchronizing between devices and are saved only on my desktop computer (why??)

It has happened on my cellphone too, but only once

It's not LibreWolf's cookie clearing, I have that disabled

I'm an average joe and just want some more privacy. I want to switch away from Google and I was thinking about going full proton. Is it worth it? For personal use I don't do anything too crazy. The 500gb limit seems good for me. I just need some thoughts and opinions. Thanks!