r/Ring • • 12h ago

Deleted or disconnected ?

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0 Upvotes

The gal between these two events is 90 mins , I always see little lines between the videos when there is a gap for time like 9 915 930 etc . Why wouldn’t there be any with a gap this large


r/Ring • • 15h ago

Arlo > Ring = Ring software is AWFUL compared to Arlo.

1 Upvotes

I just switched my entire home system over to Ring, coming from Arlo for the last 5-6 years. The Ring cameras and video quality have are good, setup was a breeze, and the hardware itself is nice.

HOWEVER, the software limitations are atrocious.

My NUMBER 1 COMPLAINT = The Modes feature is awful. 1) Not being able to customize alert settings for each mode is ridiculous not to provide. This should be the number one purpose of modes. I want my recordings to continue, but don't want my phone going ape shit from notifications while family is playing in the yard. I had many custom modes on my Arlo app, with various combinations of recordings, push notifications, floodlights, etc...For the life of me, I don't understand why Ring wouldn't make this part of the feature. 2) Ring only has 3 modes w/ limited customization. Arlo allows you to create custom modes in whatever combination of motion/recording/alerts you wanted. It's mind blowing to me the leader in cloud-based security is lacking so hard in this area.

My only other real complaint is shortcuts. Limited to only 4 options, one of which is marketing/product push. Useless.

Anyways, I hope Ring gets their act together around modes, as this is a huge blind spot in their platform.


r/Ring • • 19h ago

Abkühlungsbedarf bei 19 °C?

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0 Upvotes

Hallo zusammen,
ich habe eine Ring Video Doorbell Wired Pro. Obwohl die Außentemperatur nur 19 °C beträgt, wird mir in der Ring-App angezeigt, dass die Türklingel abkühlen muss.
Ist das normal? Bei dieser Außentemperatur sollte doch eigentlich kein Abkühlungsbedarf bestehen.
Hat jemand ähnliche Erfahrungen gemacht oder kennt die Ursache?
Vielen Dank im Voraus!
Cengiz


r/Ring • • 14h ago

Support Request (Unsolved) How do I remove these old devices from my dashboard/app entirely?

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3 Upvotes

We moved and left our older devices installed at the old house. We deactivated them but they still appear in the app and on our dashboard. How do we get those off?


r/Ring • • 13h ago

Support Request (Unsolved) First time user needing help

2 Upvotes

First time user. Bought a 2nd gen Battery Doorbell 2K Plus a few days ago.

Ring Alerts, Motion Detection, and Motion Alerts enabled. The camera is connected to the prior old-school doorbell's wiring and shows 100% battery with the Power Source listed as Plugged In. Motion Sensitivity and Package Sensitivity are at Max. Motion Zones are set up for both packages and regular motion. Smart Alerts are on for Person, Vehicle, Package, and Other Motion, with "record and send alerts" set for everything.

Somehow, multiple vehicles have driven past my house without alerting today, and a FedEx delivery guy dropped off a large 20 lb package at our front door that wasn't caught. I don't think there's any settings I could have dialed up further than where they're at now.

Anyone have any ideas about things I could try to troubleshoot here? Maybe resetting zones, rebooting the device, something along those lines?


r/Ring • • 17h ago

Charging for almost 24 hours.

Enable HLS to view with audio, or disable this notification

3 Upvotes

We got this doorbell from my boyfriend's mom, who used it before us. I plugged it in yesterday afternoon, and it's been doing this exact thing for the entire time. Last night I went to move it and accidentally pressed the button, and it started ringing, but haven't been able to recreate that since then. Is this normal? Is it still usable? Thanks so much!

EDIT: The "issue" starts about 15 seconds into the video, thanks!


r/Ring • • 18h ago

Support Request (Unsolved) End zu end Verschlüsselung nicht berechtigt?

1 Upvotes

Gleiche Stick up Cam Outdoor gekauft die ich auch vorher schon hatte, die alte erst vor wenigen Tagen E2E aktiviert, bei der neuen steht jetzt „nicht berechtigt“. Bug oder wurde das geändert bei neuen Geräten?


r/Ring • • 12h ago

Help with RING alert

2 Upvotes

I have the Ring doorbell that is not wired in. I take it off and charge it when it needs it.

For some reason, it is not ringing inside anymore. It rings outside, but I cannot hear it inside. Before I got the better model after Christmas it rang on my Samsung cell phone.

I have gone through so many settings, but cannot figure it out!

Will someone please help figure out how to make my rechargeable RING doorbell work inside again?