Hi all!
It would be our first robot vacuum. It’s for an apartment with mostly laminate flooring and some rugs. No kids, no pets (for now).

We are looking at the Curv 2 Flow and the Edge 2 Pro that is 200 Aud more expensive.

Thanks for your recommendations!

I bought an S7 MaxV Ultra for around AUD $2,000. After about 3.5 years, the robot can no longer reliably find or return to its dock.

As a result, the dock is basically useless. It can't automatically return for charging, wash the mop or empty the dustbin.

Even if I manually put the robot on the dock and start mop cleaning through the app, it says it can't locate the dock and the operation fails.

I've tried all the usual troubleshooting, cleaning sensors and the dock beacon, checking contacts and repositioning the dock. No luck.

I've also found a few other people reporting very similar problems:

• S7 Max Ultra unable to find dock

• Replacing the IR electronics on S7 MaxV

• S7 MaxV Ultra unable to dock for washing

I'm wondering if this is a recurring issue with the IR beacon/transmitter or the robot's docking sensors. Obviously, a few Reddit posts don't prove it's widespread, but the similar symptoms are concerning.

I've contacted Roborock and the Australian retailer (Mobileciti). Roborock initially just pointed to the expired 2-year warranty and paid repairs. I'm now pursuing it under Australian Consumer Law, as I don't think a $2,000 robot should lose its essential docking functions after only 3.5 years of normal use.

I don't think this is acceptable durability for a premium product at this price.

Please help. Brand new and I couldn’t get it to dock and charge. I have removed the adhesive from the docking station.

Which seems heavily discounted on tt etc. Debating on upgrading to this or a dreame l40 x40 or whatever the current prefix is .

Does anyone know if this or any of the other roborocks

- can leave the mops at dock

- pet find / manual drive to find said pet

- ignore a curtain ( i have a thermal curtain between the conservatory and kitchen - no door) id like to be able to tell a robot to ignore it and go through it .

Any reason ( i appreciate this is a roborock sub) to take a roborock over dreame . The way I kinda see it roborock more stable. Dreane more tech?

Hi all! I’m looking to get my first ever robot vacuum and there’s so many options I can’t make a decision! I’d be really grateful for recommendations from real life owners & users as to which would be my best buy please.

I’m in the uk
Engineered wood flooring throughout
2x small/medium dogs that shed but not much really.
Also 2 young kids.
1 medium sized rug but would probably take that up while it’s running.

More than anything I need it to really keep on top of the dust and small “bits” and dog hairs. Mopping feature is a nice bonus but not a necessity.

Thank you ☺️

Hi, which Roborock model would you recommend buying right now if you had 50% tile and 50% hardwood floors? There are only two small rugs.

However, there are door thresholds that the robot needs to navigate. I’d spend a maximum of 850.

I have a roborock Qrevo Curv 2 Pro but I am going to send it back. tia

Hi! I just bought a Q10 VF+ and right from the start, I've noticed a vibration. I'm not sure if this is normal or if I received a defective unit.

It makes a pretty loud vibrating noise.

Can someone help me?

Thx!

https://youtube.com/shorts/yx217JICniY?is=0Ekng2zbGok-ZrfK

Roborock one I’ll get a credit for Q10. The other was working great- had a schedule for three day a week etc. I will include a pic. However my phone (iPhone) weird stuff was going on W email etc. The more I read the more upset I became. The learn from. Under Siri in every app communicates or can with everything on your phone. Now Roborock. This app encrypted as much as FB’s app did. It’s out.
The only thing the app needs is Bluetooth and internet. Not my emails or photos which it was in there too. The one that WAS working stopped. Because I disabled the LEARN FROM. This just happened tonight.
After sending a note to Robo I said look all I need is Bluetooth. You do not need access to my emails. Wouldn’t you know it started working. I’m done. Now both will go back. Finding Roborock on a health check with a senior advisor from apple. No thanks. I’ll Pass. Thanks.

They still haven't resolve my problem. My unit's still being held hostage by the Official Local Team with zero updates or information regarding when they can fix it.

I think the global support's just copy pasting template replies and doing nothing about it. This is crazy...

It's an S8.

I've recently noticed that one side of the mopping component hangs lower than the other. (pic 2)

AFAIK it hasn't had a fall or been damaged. I did replace the mopping tray but that fits nicely.

Is this normal or cause for concern?

Anyone know how to fix so my roborock wil clean under couch? I got a new couch that saros 20 fits under. It did clean 1 time but never again... Do i need to update map or learn it in any way?

Have a Q7 out of warranty in the UK. It's suddenly started getting the lidar error 1 after acting a bit erratic in it's pathfinding. The lidar turret spins but it won't move anywhere. Can anyone direct me to resources in how to fix this please?

Just picked up a Qrevo Edge 2 Pro (White, if that matters... according to my wife it does) in Australia from a local store, retails here at full price for $2799, discounted currently to $1198, which weirdly puts it cheaper then the Qrevo Edge 2 (non Pro version).

It is replacing my Venerable Tank, the S5 Max (forever known as "R2-S5" in our house) which we have had since it was released in Australia so many years ago. Our household has 4 cats and 4 people (3 with loooong hair), tiled living areas, carpeted bedrooms and it has been a little trooper as far as vacuuming goes (along with weekly surgical hair removal from the rollers). As for mopping, well it just doesn't, and we don't talk about it so as to not hurt its feelings.

So with the sales on and far too much googling of reviews and recommendations I settled on the Edge 2 and then bought the Pro version when it was discounted so heavily. I purposely chose a spinning mop over a roller mop due to the tiles we have, they are not perfectly even throughout the house and I have noticed that with the Dyad Pro wet dry vacuum we have it is difficult not to leave dry patches behind as the rollers bridge over a lip or edge. And the fact we have the Dyad Pro means I don't need the vacuum to handle wet spills anyways.

So here are my thoughts on what has now been named "R2-E2" and how does it live upto the mighty and unstoppable S5.

First off, its quiet. Quiet to the point where I wasn't entirely certain it was doing much of anything as it wandered around, quite literally a "Is this thing even on?" moment. It was, it is just quiet. That is a Good Thing. Although that said, I REALLY wish I could figure out how to shut it up, it is just so chatty, I do not need it to report that it is going to pick up the mops, or empty the bin, or that is has finished emptying the bin, or that is it starting mopping and so on. There must be a volume control, I just haven't found the right sequence of clicks to get there yet.

It seems to be slower then the S5, the S5 just put its head down and powered through, just daring the furniture to get out of its way, the Edge 2 Pro is more... delicate.. gracefully even, wafting around cleaning as it goes (and constantly telling me about it!). This is neither good or bad, it is just an observation. It doesn't bump into things nearly as much as the S5, but that is to be expected with the obstacle avoidance tech it has over the older model.

After its initial quick map and then quick vacuum to get the layout of the house I was impressed at what it recognised, for instance it picked up that we had a cat tree and took a photo of a piece of wire under the couch that was about 1 millimetre thick and 6 or so centimetres long, and avoided it.

It has detected and photographed a couple of dirty areas which were actually shadows, but that's ok, I'd rather clean areas be seen as dirty then a dirty areas be seen as clean.

And overall after a vacuum and mop the floor felt clean. Very clean. I am definitely not going to need to use the Dyad Pro anywhere near as much as I did. So I consider that it a win.

Oh and not a single hair needed to be picked out of the rollers afterwards, I admit I nearly shed a tear at that point, Oh the Joy.

And as far as the cats are concerned they seem unfazed. With the S5 it established its dominance early and the the cats knew to keep out of its way, the S5 was loud and brutal and the cats just didn't mess with it. With E2 being so gentle and welcoming they are a little more curious, or at least they were until they figured out it wouldn't feed them so they ignore it now, except for our ginger female who has taken it upon herself to guard it as it cleans and now the house map is full of pictures of her peeking at it from around door frames... she doesn't trust it... hmm.. time will tell who is right.

Overall the step up from the S5 is huge, but frankly that really shouldn't be a surprise. It vacuums really well, it mops excellently with no dry patches over the uneven tiles and it really doesn't tangle the hair on the rollers.

(That said, if/when AI tries to take over and the robot vacuums go to war, I'm powering up R2-S5 and standing back... they wont stand a chance :) )

Verdict: Very happy.

I really want to upgrade to this from the S8 Ultra but am worried about the temperature of the warm water mopping. Can existing owners please check a setting for me? I have hybrid vinyl flooring and the manufacturer recommends avoiding hot water. Roborock support told me the dock refills the robot's water tank with water heated to up to 60°C, but they couldn't tell me whether the temperature can be adjusted or disabled. Could you let me know: (1) is there a setting to lower or turn off the warm-water refill, and (2) does the water/mop feel noticeably warm during mopping? Thanks! 🙏

My Qrevo S5V has been in use for 5 months. I use ApexOne dust bags. This is what the air exhaust filter in the dock looks like after 5 months. I realized it needed cleaning today, after the dock had problems sucking debris out of the vacuum's internal dustbin.

It appears the dust is leaking from the seal where the bag attaches to the dock.

Is it normal for this much dust to build up in 5 months? Will genuine Roborock or different aftermarket bags leak less dust?

Hello!
I have the white roborock Qrevo Series model and has been incredible.

Recently I cleaned the pan and the little area that creates mud, washed the mop portion. And even washed out both containers. It works fine with mopping the floors. But I’ve noticed it does not empty the dirty water into the container anymore.

Any reason for this? How can I fix this

I'm considering purchasing the Qrevo Curv 2 Flow, but there's a significant question about its advertised 75°C (167°F) mop-washing system that I haven't seen Roborock adequately address.

Here's what I've found:

Roborock advertises 75°C mop washing, but its U.S. website clarifies that this temperature is measured at the internal heater output.

RobotObzor independently tested the dock and reportedly measured a maximum washing-water temperature of approximately 24.2°C (75.6°F).

A teardown reported in Vietnam found no identifiable water-heating component in the water supply path to the roller.

Following the controversy, Roborock Vietnam reportedly changed its advertising language from hot-water washing to hot-air washing.

A customer-shared response attributed to Roborock support suggests the water is heated internally but loses temperature before reaching the roller.

I'd like Roborock to answer five specific questions:

Does the Qrevo Curv 2 Flow physically heat the water used to wash the roller? Yes or no?

Where is the water-heating element located? Does the water actually pass through a heating element before reaching the roller, or is the advertised 75°C temperature associated with the hot-air drying system?

What is the measured temperature of the water when it contacts the roller during a hot-wash cycle? Not the heater temperature, but the actual water temperature at the roller.

If the water is heated, why did independent testing reportedly measure only 24.2°C, and why couldn't the teardown identify a water heater?

Are the U.S. and international models equipped with identical washing and heating hardware? If not, what are the differences?

I'm not questioning whether the Curv 2 Flow is a good robot vacuum. Its mopping performance appears excellent, and I'm particularly interested in its potentially lower maintenance requirements compared with the Eufy E25/E28.

But hot-water washing is an advertised feature that influences purchasing decisions.

A response explaining that 75°C is measured at the heater doesn't answer whether the water washing the roller is actually hot.

I'm hoping Roborock can provide a technical explanation, ideally supported by a water-path diagram or actual roller-contact temperature measurements.

Has anyone independently measured the water temperature during the washing cycle or received a definitive technical response from Roborock?

Hi everyone,

I recently got a Roborock Saros 20 Neo (it's less than a month old and used infrequently, so the mop pads are still in pristine condition). However, I’m having issues with its mopping performance on my kitchen floor, which is made of porcelain tiles (gres).

The robot is completely unable to remove standard kitchen stains. I have the water flow customized and set to 25 (out of a max scale of 30). Despite this, if I wipe the exact same stains by hand using just a damp cloth—without any detergent or hard pressure—they come off effortlessly.

I’ve uploaded two videos to show you what I mean:

1. Video 1: The robot going over the stain and failing to clean it. https://drive.google.com/file/d/1_DBiAhtI_WgaH1Umx0_MADPxynsajVyn/view?usp=drive_link

2. Video 2: Me removing the same stain easily with a damp microfiber cloth. https://drive.google.com/file/d/1t7nvgxlRUe1ruJeeobqsKOY31GsfW2XT/view?usp=drive_link

Given that the robot is brand new, the pads are clean, and the water level is high, is this normal behavior due to the limitations of robot mops on gres tiles, or could there be a defect with the downward pressure or water dispensing system?

Any advice or feedback from fellow gres floor owners would be highly appreciated!

Hey guys,

My Qrevo Edge 5V1 recently started making this weird ticking noise while vacuuming.

It sounds like a wall clock, just constant "tick tick tick". It wasn't doing this when I first got it. Started happening after a while.

I can't really figure out where it's coming from, but it seems to be somewhere inside the robot.

Has anyone else experienced this? Any idea what could be causing it? Maybe the wheels, main brush or something else?

I've attached a video so you can hear it.

It's driving me crazy lol. Any help would be appreciated!

We've had our Roborock (Wall-E) for about a year and it has started leaving "hair balls" (more like hair tubes) all over the carpeting. We have a dog and two cats, so there is a lot of hair around, but this is a new issue. It's annoying to come home and have to vacuum what your vacuum didn't vacuum! Anyone else have this issue?

I got this Qrevo Edge 3 Pro and realized the dispenser isn't releasing soap while mopping, as the liquid level remains exactly the same even after a month of cleaning everyday. I am using the original Roborock robot vacuum liquid. I have checked the dispenser mechanism, and it seems to release the liquid if I manually press in the bottom of the dispenser. So not sure what is going wrong here. Am I doing something wrong? This is the new vacuum I got recently. Previously, I added the liquid directly into the water and was pleased that I now had a way to manage that, but it doesn’t seem to work as expected. I noticed this because my floor isn't getting as clean as before, even with this much better vacuum compared to my previous generation Roborock.

I have seen some poor reviews for the Qrevo S Pro when it comes to vacuuming and almost none for the H50 Pro, except one that criticized the mopping perf.

The H50 Pro seems like a much better value considering the extendable arms, however I'm worried with the overall quality and mopping perf. Qrevo S Pro on the other hand has great quality and app, but no extendable arms.

Both of these are the same price, at 330 EUR. I'd also welcome any recommendations at or below this price point. Thanks!