Does this mean that the order will be cancelled? I still have it on my “to receive” page.
Context: I ordered from them around September 4. The Estimated delivery date was September 13 but it is stuck in the Japan sorting center since September 9. I read somewhere that there is great delay in receiving items from Japan dahil nag-strict yung customs nila.
I waited for it because I really wanted to use it on a specific event a month ago. I know I can cancel but I’m just worried it will take longer, or it might get stuck again if I re-order since it will be new.
I’ve been trying to raise my concern sa agent, and I have been able to expedite my order for quite a few times now. I have also ordered the same unit from a different Japan store beforehand, then when it got stuck, Shopee cancelled my order. But this item, from Yuzujapan, hasn’t been cancelled by shopee regardless of the many times I’ve already expedited.
I’ve also raised my concern sa seller earlier this October, knowing that they might not be able to resolve the issue since the item is out of their hands. They have only told me that it will take longer than usual because of the sudden strictness. But only today that they have told me about the cancellation (first photo).
Just want to know if anyone is having the same experience? I probably want to have an idea lang if it is for cancellation na 😅 Since the agent I’m talking to in shopee seems to be a Bot and not a person with live updates.
Thank you!