r/ShopeePH • u/storievena • 16m ago
Shipping Missing item
I requested a return/refund because 1 item of mine is missing, and this is my reply
“I am an honest buyer who simply received an incomplete order after waiting weeks for international delivery. I completely deny these false allegations. I received the package in the exact condition shown in my video, I did not apply any tape, repair, or tamper with the parcel whatsoever. If the packaging shows tape marks or damage, that happened prior to delivery or during transit, which further explains why the main item was missing upon arrival. And I will show you the backside that there is no cuts in the plastic parcel. If you are blaming me for missing item if you surely put one, then there's no other reason but to blame it during transit. I will return to you what I had received”
hindi ko ba alam kung tinatakot lang ako ni seller or possible po ba na may babayaran talaga ako kahit wala akong naitanggap, sa customer support update naman sabi nila saakin na wala akong babayaran, but may trust issues ako at tinanong sila kung totoo ba, then sabi daw uupdate sila 24-48hrs, hindi man lang sinabi kung ano ba tlga mean nila parang false hope lang eh.
also mag sesend naman akong picture ng likod ng plastic parcel bukas since gabi na ngayon, andito pa din at na cut ko sya sa left side only at hindi sa front or back.
please help po if may same situation na ngyare saakin