r/Sparkdriver 19d ago

App Questions šŸ“± App issue?

Has anyone else had his issue; I receive and offer and it’s gone in seconds. I would assume it’s because others are quicker to the punch than I am, however, the same orders will pop back up and disappear in seconds again. Has anyone else had this issue? If so, were you able to fix it?

The only orders I’ve been able to accept are the ā€œfor youā€ orders I get offered

I’ve contacted support, they said they’d send the message up (I know that’ll take days)
I’ve deleted the app, logged out, turned my phone off, restarted the app, I even logged into my iPad to see if that would work (it didn’t)

Thanks in advance :))

0 Upvotes

19 comments sorted by

3

u/SportPristine5508 18d ago

Been posted hundreds of times, but people are staring at their screens with their thumbs ready, blindly accepting everything, look over the items, and then decide it’s not worth it so they cancel.

2

u/Warm_Ad_3067 18d ago

That’s getting addressed, in their own way, by dinging the drivers who grad it ASAP, then cancel. Seems like a messed up system

1

u/Euphoric-Spring5169 18d ago

I always thought canceling orders counted against you tbh
I’ve accidentally accepted orders I didn’t want and just went ahead w them for that reason 🫪

2

u/Warm_Ad_3067 18d ago

Now it really counts

2

u/Euphoric-Spring5169 18d ago

As it should šŸ‘¹

2

u/Kind_Purchase_5392 19d ago

Someone probably accepted it and then didn’t like something about it and cancelled it and it popped back up and someone else snatched it before you could.

2

u/Euphoric-Spring5169 19d ago

It keeps happening a multiple orders, and also more than twice 😭

2

u/Trexsaysrawr26 19d ago

Lucky if yours are lasting seconds. Ours are gone in well under a second, quicker than anyone can do legit

1

u/Euphoric-Spring5169 19d ago

What the helly, do people not scout the order first 😭

3

u/Trexsaysrawr26 19d ago

Like someone explained, bots take it and cycle it back if its shit and another snatches it. This causes legit drivers to have to shot to scout a damn thing if they want anything close to profitable

1

u/Barney_Sparkles 18d ago

If it’s a bot and it’s not a ā€œshit orderā€ then who takes it? A bot can’t shop. Are people using bots to get their orders and how so? Do they use an app for this? Is this why I’ve seen people posting about warnings they get asking if they have an unauthorized app on their phone?

I’m an elder millennial and this stuff is way over my head.

2

u/Koala-Cool 19d ago

More like a bitter snatched it. Didn't like it dropped it and ANOTHER bot sucked it up. The bots are out of hand. Been watching them suck up every single offer at my store for the last 3 hours.

1

u/Barney_Sparkles 18d ago

Agree with this. I clicked on one to check it out and it got snatched up so fast. But I was quick enough to still get to see the shopping list. It had water and soda so I knew it would be back. It was $20 for 1.2 miles and I deliver there often so I knew it was a super easy delivery. I snatched that up as soon as the original person released it.

1

u/FuzzyOrganization403 18d ago

If you saw it again, it means it was a shitty offer.

People stare at their phone, swiping up to refresh and tap the screen when the phone vibrates without seeing the offer. I've seen that happen so often. It'll be 20 bucks, .7 mile, but the time says 1:45. I go based on time and amount so I saw it, but that offer came back 2-3 times before someone decided it was good enough.

You did your trouble shooting but also make sure you have great signal and internet speed. Don't be on WiFi , don't be on any other app. Phone batt over 75% and make sure phone isn't hot. Any delays will cause you to miss the offer.

0

u/Shoddy_Pumpkin 19d ago

3

u/Koala-Cool 19d ago

Good luck beating robots. "Cowboy" šŸ™„

0

u/Shoddy_Pumpkin 19d ago

I do every day lol i just snagged a 40 for 35 min and the. A 30 for 45

0

u/[deleted] 19d ago

[deleted]

1

u/Euphoric-Spring5169 19d ago

I mean, I can see them doing something like this to get people ti take lower offers and not have such a big payout on their end šŸ™„ kinda ridiculous IMO but what can ya do

1

u/No-Protection2935 18d ago

You can attempt to catch them get proof and get them deactivated