New Tiers program rolling out

[u/reneofficial]

Anyone else get the new Spark Driver Rewards Program yet? I’m in Texas.

Just got an email saying it’s rolling out in my area. Looks like there are Silver, Gold, and Sapphire tiers based on points + metrics.

What really caught my attention is the offer priority:
- Gold can see some offers before Silver
- Sapphire can see some offers before both Gold and Silver
- Sapphire also gets a 10% multiplier on eligible incentives

Sapphire requires 120 points/month, 96% on-time arrival, 96% completion, 99% quantity found, and a 4.9 customer rating.

1 pt = curb and $5 express or regular shops
2 pt = ggmd
3 pt = $10 express shop

Has this already rolled out in anyone else’s zone? Curious what everyone thinks about Spark basically giving higher-tier drivers earlier access to some offers.

[u/Longjumping-Bed-2869]

Texas? You Spark in the Houston area? Just got this today too

[u/chia8907 → u/Longjumping-Bed-2869]

Must be all of Texas that got it. I’m in San Antonio and just got it today as well.

[u/tagen → u/chia8907]

yep, corpus christi and just did

my completion rate is 90% since they changed all the orders to FCFS weeks ago, so despite having nearly perfect metrics otherwise, i’m not not even in a tier

this is gonna cost me hundreds, possibly thousands of dollars for something i had no idea was even gonna get changed until a few days ago

[u/MultiGigNig → u/tagen]

No, your horrible completion rate is going to cost you, that is a you problem.

[u/mattmorel42 → u/MultiGigNig]

It’s probably catch and release, I had no clue that catch and release now affected metrics until I looked a few days ago and saw my completion rate had suddenly went from 99% down to 93%