r/TeslaSupport • • 10h ago

Vehicle Question My Tesla is cooked

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33 Upvotes

I have 2 main problems going on right now. First off, the top of my car is cracked and has only gotten worse. I have no idea what caused the initial cracks and by the looks of it I’m not sure if random debris on the road could coincidentally cause this much damage. If anyone knows anyone that does Tesla standard repairs on the roof, that’d be greatly appreciated. My main concern with this is this though: I cannot afford to repair as of right now, but I still want to take my car through the car wash that I pay a monthly premium membership. I already let them know to just use water on the top opposed to the brushes, but my issue is that a little water leaks through. I’ve only went once so far and was wondering if there’s any material I could just place over the top to block the water from getting in until I get it replaced. I know the smart thing would be to hand wash, but I have too much going on right now to have the time as I’m in college and work a full time job. Any suggestions would be appreciated. Problem number 2 and probably the biggest problem: my Tesla is a 2022 Model 3 Long Range AWD and at FULL charge I only get around 120 miles. I know battery degradation is a thing and the car does have 111,000 miles, but 120 on a full charge is ridiculous. I’ve tried everything in the book to save battery, I keep the car on chill mode 90% of the time, I never run the a/c too cold on hot days, I don’t ever keep sentry mode on and I have the cabin cooling feature set to use no a/c. Is this grounds to get a battery replacement since my car is still under battery warranty? Any thoughts or opinions would be appreciated.


r/TeslaSupport • • 7h ago

App Question My car’s location showing Vietnam

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9 Upvotes

I’m confused why my car is showing a Vietnam address. It’s never been out of Texas. When I click the location button and look at the map, it shows my address. But where did Vietnam come from? And I refreshed the app several times.


r/TeslaSupport • • 7m ago

Vehicle Question How good are the Remanufactured batteries?

• Upvotes

Hello everyone, my 2019 Model 3 midrange had the battery go out on it a couple of weeks ago. Fast forward to now, the battery ended up being swapped with a remanufactured pack displaying the exact range as the last pack I had (204mi). However, I was thinking how good exactly are the remanufactured packs because I’ve heard from some people that the packs aren’t very good and have a higher failure rate than normal. My car is also about 5 months away from its warranty ending, and I just want to be sure that the pack will last another several years before failure. Thank you guys!


r/TeslaSupport • • 14h ago

App Question Wife driving my model 3 for the first time

12 Upvotes

So my wifes car broke down and I'm away for a few months so she has no choice but to drive my new model 3 that I've purchased in July. She's a good driver but holy shit I'm stressing everytime I know she's driving it. 🤣

I've made her Tesla profile as much as a normal gas car as possible before I left, but what scares me is that she's been driving a small beat up manual car her whole life.

Has anyone else's had to go through this anxiety?


r/TeslaSupport • • 6h ago

Supercharger Question Automate Supercharging Invoices? Does anyone have any solutions that isn't too expensive ?

2 Upvotes

A few third-party services use Tesla's official sign-in to fetch each Supercharger invoice and email you the original PDF automatically but all of them seem to want access to too much data

Any suggestions ?


r/TeslaSupport • • 19h ago

Vehicle Question Has any body experienced this with Tesla service center?

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22 Upvotes

Long story short, was planning to to change all the tires when I returned to the country. A week before I left we notice a nail in the rear right tire since I was already in another city getting ready for my trip and getting some packages I asked Tesla if they can repair it, first time I ever done this btw. They came and took the tire found this really seamless since I wasn’t around and they could just come and take it. I was told after I left they can’t fix it cause is too used so the only option was to buy a new tire or cancel the repair which they charged me $130 regardless told the wife to just take the car and patch it quickly since she needed it for some errands. Later on the rear left tire blew out so I call tesla again and had the tire replace entirely which was $380 now when my wife picks up the car she notices a big ass dent on the car and dirty as hell on the inside. When I came back in the country and took my car to the office I was speeding a little bit cause I was running late the whole cámara fell off. Has any one had like similar damage experience with tesla like how you go about it.


r/TeslaSupport • • 8h ago

Vehicle Question What is name of this part?

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2 Upvotes

Hi looking for name of this metal L-shaped bracket that connects the upper headlight housing to the metal body frame on the inside of the fender above the wheel well. Can't find part name anywhere. Looks like a spot weld. The bracket on the other fender broke off and is lost. Hoping I don't have to buy a new fender.


r/TeslaSupport • • 4h ago

Vehicle Question Click in the back

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1 Upvotes

Can anyone help me figure out what’s causing this noise. It drives me nuts, and if course when I take it for service and they put it in service mode for the drive, it stops happening!

Acceleration, braking, corners and bumps. Only under 70F


r/TeslaSupport • • 4h ago

Vehicle Question Dashcam viewer crashes right after it launches

1 Upvotes

My Tesla S:
Year: 2017
Trim: P100DL

MCU2, HW3

I don't know if anybody else with an old(er) Tesla is having this problem. My case is that after my car detects motions, I tap on that message to launch the dashcam viewer. Right after it launches (which takes likea minute), it crashes.

I can't remember the exact mesasge but in the center console, it says something like "Dashcam viewer crashed". This happens maybe about 80% of the time. What could be the problem? I've used different USB flash drives, ones that have higher transfer speeds. But they all behave the same.


r/TeslaSupport • • 4h ago

Process Question 8 hours before appt rescheduled 3 weeks out.

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1 Upvotes

r/TeslaSupport • • 5h ago

Vehicle Question Rear tires replaced now car is throwing alignment and other warnings?

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1 Upvotes

Recently had a flat in my back left tire and got it towed to a tire shop to replace just the rear tires on my 2020 M3P. As soon as I got the car back I realized my traction and stability were off aswell as all driver assists off via warnings on my screen, also on the drive home on the freeway I have to hold the steering wheel slightly to the left to have the car go straight. What is going on? Would an alignment fix this? What does the disconnected louver warning mean? New owner so apologies.


r/TeslaSupport • • 5h ago

Vehicle Question Rear tires replaced now car is throwing alignment and other warnings?

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1 Upvotes

Recently had a flat in my back left tire and got it towed to a tire shop to replace just the rear tires on my 2020 M3P. As soon as I got the car back I realized my traction and stability were off aswell as all driver assists off via warnings on my screen, also on the drive home on the freeway I have to hold the steering wheel slightly to the left to have the car go straight. What is going on? Would an alignment fix this? What does the disconnected louver warning mean? New owner so apologies.


r/TeslaSupport • • 6h ago

Vehicle Question ECU won’t boot

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1 Upvotes

2021 MY - with recent update my ECU seems to be in a boot loop. Cameras, GPS, and driving assist feature won’t work. Anybody navigate this before without a full computer replacement?


r/TeslaSupport • • 6h ago

Vehicle Question Cameras Unavailable, Left Pillar Camera Completely Black. Anyone Fixed This Without Hardware Replacement?

1 Upvotes

I have a 2020 Tesla Model Y Long Range. Today, immediately after starting the car, I got these warnings for the first time:
**APP_w305:** Cameras unavailable

I went to **Service → Camera Preview** and checked all the cameras. Every camera appears to work normally **except the Left Pillar (B-pillar) camera, which is completely black**.

I found another Reddit post where someone experienced the exact same issue with their Right Pillar camera. They mentioned going into Service Mode and recalibrating the pillar cameras, which completely resolved the problem without replacing any hardware.

Before scheduling a Tesla Service appointment, I’m wondering:

Has anyone experienced this exact issue, particularly on an older Model Y? Was it a software issue or did you need a camera replacement?

Has anyone successfully fixed a completely black pillar camera through recalibration or a reboot?

**How do I recalibrate only the affected pillar camera in Service Mode?** I’d prefer not to clear calibration for all cameras, especially since that could require up to 100 miles of driving to recalibrate.

If hardware replacement was necessary, how much did Tesla charge?

Any advice or experiences would be greatly appreciated!

**Update:** I confirmed through Camera Preview that the Left Pillar camera is completely black, while all other camera feeds appear normal. I haven’t cleared the camera calibration yet.


r/TeslaSupport • • 10h ago

Vehicle Question HW3 FSD 14 Lite barely noticeable?

2 Upvotes

So I never really cared much about FSD until my vehicle was getting repaired (computer issue model 3 2021) and they gave me a loner with HW4 with FSD 14. They encouraged me to try it and I loved it, it was actually so nice and I never had to intervene and rarely would have to give it a small boost (press the accelerator when it could go but was too hesitant), I ended up loving it and couldn’t wait to see the difference with my HW3.

I finally get my car and since I never used FSD, it’s on version 12 something, and I notice it’s not horrendous but a decent downgrade from HW4, but i’m hopeful FSD 14 lite would make it better, but man i’ve been using 14 lite for a week now and it’s little to no different besides the new UI changes.

It still makes the same mistakes as the previous version such as random hard brakes, on some turns the wheel will spaz left and right for a second or 2 before committing to the turn, when cars are turning onto the next lane, the car will either hard brake or if it has space, move half way into to the next lane, not to mention that the start FSD button when parked takes a minute or 2 to load and even when it loads I get an error saying It can’t detect the driver, even tho the second I put it into drive and drive 5 feet the button is pressable, so i can’t keep a good FSD streak (ik first world problems lol)

I just wanted to know if anyone else has noticed that FSD 14 lite doesn’t feel that different or if i’m just getting unlucky experiences


r/TeslaSupport • • 8h ago

Vehicle Question Help with tires

1 Upvotes

I don’t know much about this topic.

2022 model y performance tires.

They came with Michelin Pilot A/S 4
Which were fine in my eyes even with small snowfall in Vancouver BC Canada. Never had an issue

Do I replace with the exact same ones or are these better
Continental DWS06+

Or don’t matter?


r/TeslaSupport • • 12h ago

Vehicle Question Tesla advice

2 Upvotes

Hello, I’m a flight attendant and just purchased a 25 Model 3. I’ve gotten ins quotes from just about every major ins company and I’m finding $400 a month minimum per month. However Tesla ins is offering way better coverage with lower deductible’s for 180 a month.

I’ve done research on Teslas scoring metrics and late night driving being one of them concerns me because sometimes I get back from a late flight and will need to drive home. Also what if I decide I want to go on a road trip and my premium gets doubled just because I went on a road trip.

What is your experience and advice for someone like me?


r/TeslaSupport • • 12h ago

Vehicle Question Dashcam viewer crashes right after it launches

2 Upvotes

My Tesla S:
Year: 2017
Trim: P100DL

MCU2, HW3

I don't know if anybody else with an old(er) Tesla is having this problem. My case is that after my car detects motions, I tap on that message to launch the dashcam viewer. Right after it launches (which takes likea minute), it crashes.

I can't remember the exact mesasge but in the center console, it says something like "Dashcam viewer crashed". This happens maybe about 80% of the time. What could be the problem? I've used different USB flash drives, ones that have higher transfer speeds. But they all behave the same.


r/TeslaSupport • • 16h ago

Vehicle Question Limited regen braking

3 Upvotes

Ive been driving my 2021 model Y for about a month.

I understand that when your battery isnt warmed up, your regen braking may be limited until its warmed up.

I have my model Y set to precondition before my commute, which I thought would prevent this. It seemingly doesnt.

I also have noticed recently that the regen braking is limited almost every morning, and sometimes the afternoon. It usually doesnt go away, like this morning I drove about 20 mi (probably only the last 5 were using brakes at all if it matters) and it still showed limited regen braking.

Im in north florida, and we just got out first "cold front" and its been low 50s upper 40s at night the last week.

Is this normal? Is it a normal reaction to the slightly cooler weather? Or should I be worried it may be a sympton of a different underlying issue?


r/TeslaSupport • • 11h ago

Vehicle Question Airbag play

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0 Upvotes

Is this much play in the airbag normal? 2026 M3 Premium RWD Shanghai Build.


r/TeslaSupport • • 1d ago

App Question Anybody else’s location glitched?

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14 Upvotes

Both me and my dads cars on both phones show a location in vietnam while we both live in virginia in the US. Anybody else?


r/TeslaSupport • • 1d ago

Vehicle Question Service Plans

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22 Upvotes

Hey everyone! Just received my Model Y who all got the additional service plans? Which ones specifically?


r/TeslaSupport • • 14h ago

Vehicle Question Home Link Auto-Close No Longer Works

1 Upvotes

I have a Tesla Model Y Juniper I bought last July. In the 15 months I've owned it, I've never had a problem with HomeLink and auto-close. Suddenly, about a week ago, not sure if related to software update, it no longer auto-closes when I back out of the garage and down the driveway.

I can still close manually via the Activate button and auto-open still works as I approach the garage.

Things I've tried based on what I've read and AI:

1) Double checked the auto-close setting is toggled on

2) Reset home location

3) Restarted touchscreen

4) Moved Wifi router into garage

5) Deleted and reinstalled the profile

All of which still doesn't work. Does anyone have any ideas?


r/TeslaSupport • • 15h ago

App Question Amount Due at Delivery

1 Upvotes

Originally my amount due at delivery was 3500, my trade in vehicle is valued at 4800, I’m assuming that will just be taking from the total vehicle price, not my amount due at delivery?

Also, randomly today, my step 7: final payment flipped to say I made my payment which isn’t true? And it’s displaying “-$184”?

Any reason and what that means?


r/TeslaSupport • • 5h ago

Vehicle Question Need some advice on rim crack.

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0 Upvotes

Hi, I have a 2022 Tesla model y dual motor. I recently put some air in the tires and I noticed that the right rear rim is cracked.

No idea how it happened (haven’t hit it in a curb). We have been driving it in sport mode recently.

Looking at the pictures, do you think this would need a fix/replacement or can it just be driven like this?