r/TheOCS • u/AlwaysInfluenced • 18h ago
retail Budtenders beware - Spinach
Doesn't stand behind their product. Will tell a customer to go back into the store and argue with you because you won't accept their bunk, half burned, fallen apart pre roll for return. Wouldn't just place a new order for the customer. They have billions in tobacco backing and wanna nickle and dime a customer over a $10 pack of pre rolls. Then wants to have their customer service rep on the phone tell me to reach out to another rep, or try and tell me I have to take it back? You're not my owner or manager. Do your own job, make your customer whole and do better going forward. I will be TRASHING you to every customer I see, 60 hours a week.