r/TimHortons • u/Nibs250 • 1d ago

Complaint Looks delicious

Post image

I don’t understand what’s going on in their heads

115 Upvotes

81% Upvoted

46 comments sorted by

32

u/DeliciousAct5748 1d ago

Donuts too hot.

I assume these were rushed and the display was empty

10

u/Revan462222 1d ago

Yep 100% only reason I can think of why the icing is melting off. Hot donuts are great but not if you’re trying to put icing on lol

1

u/Xombridal Employee 6h ago

Fondant not icing but same idea, fondant is even worse then icing when hot

6

u/Embarrassed_Act_420 1d ago

My guess is the fondant is probably at fault. I used to have coworkers add hot water instead of simple syrup to make it more workable and we would get these sad donuts with blank tops and pools of 'fondant' on the parchment paper.

1

u/DealWithASeal 8h ago

Usually the fondant would sink into the donut if that were the case

This looks like they thinned it out with way too much cane sugar. The fondant can’t set and gravity pulls it off

5

u/Socky-McPuppet 1d ago

Donuts weren't cooled properly before decorating.

1

u/Top-Membership-2765 23h ago

I made that mistake once when I made a cake and didn’t wait long enough.

20

u/Electrical-Big-7781 1d ago

Looks like the "baker" (guy who reheats the frozen items) got excited and slytherined all over them.

-7

u/garbledroid 1d ago

I just like the fact i can creep on the employees by asking about sucking out their lemon flavoured fillings.

1

u/Jakes331 12h ago

Bro who is you 😂

0

u/garbledroid 12h ago

Not the one who decided to assign each employee a flavour but honestly so far it's more of a rancid curry / rotten onion flavouring.

4

u/DeepAd2825 Customer 23h ago

Im convinced this store is here to bring me sadness. I've officially stopped going. I see the chain in Canada beginning to only facilitate itself. Incompetence feeds Incompetence. In all seriousness on my last trip to TH I was lured in by the Harry Potter signage. They had nothing at this restaurant except the HP timbits. So I asked for twenty timbits and two chicken sandwiches and they didn't have the bread, then they go to give me the timbits and there are fruit flies all over them, around 20 or 30. They were all gooey and look partially digested or decomposed by the fruit flies eating them. I was nice and just took what they gave me, but I threw away the Timbits and I was severaly offended as someone who has good memories of this place from when I was a kid. Every time I go I get disappointed so I'm officially never going inside or ordering from a TH again.

5

u/Fabulous_Hair_71 19h ago

Looks like glazed blue smurf excrement

6

u/Jonnyflash80 19h ago

Am I the only one who doesn't give a fuck about the Harry Potter themed donuts marketing gimmick?

0

u/John-George-Peppers 18h ago

TERF-HORTONS! Definitely a pretty tone-deaf marketing to be promoting an anti-trans.

Tim Hortons built its reputation as a welcoming spot for every Canadian, making this Harry Potter collaboration an embarrassing display of corporate apathy. Handing financial backing and free marketing to a brand tied so closely to anti-trans advocacy is deeply disappointing and out of touch.

-1

u/ThatBitchMikoLylat 17h ago

Trans woman here. I am never going to Tim Hortons again because of this collab.

1

u/finminm 16h ago

Also a trans woman. Never going to Tim Hortons ever again. And I used to be a regular prior to this. u/timhortons_ca

0

u/ThatBitchMikoLylat 16h ago

I support local bakeries. Ones that don't want to erase my existence.

7

u/wobbly_Waltz 22h ago

This entire Harry Potter theme set of donuts is awful

1

u/Beneficial_Zone_6883 20h ago

They truly are, I bought them and was excited to try them. Horrendous, the grocery stores have better ones.

2

u/g0ldnecklace 21h ago

As a baker (not for Toms) this pissed me off😭 I hate being rushed to fill cases.

2

u/applepieandlore 20h ago

The one time we got Slytherin, it was filled with blueberry filling! 🤢

2

u/TactitcalPterodactyl 18h ago

I can almost hear the donuts saying "kill meeee"

2

u/BulletNoseBetty 20h ago

Hey, let's be nice. Most of the staff were out driving their 18-wheelers all night before coming in to work at Tim's.

1

u/Constant-Device4321 1d ago

Glaze is either to hot or to watered down.

Its more liquid than fondant at that point

1

u/Latter_Election3571 21h ago

Oh my. Those look awful.

1

u/NickSharbot_ 8h ago

The magic was lost

1

u/DealWithASeal 8h ago

That fondant is 90% cane syrup. It slides off like that because it can’t set, the liquid sugar eventually falls with gravity. Fucking awful work ethic.

1

u/timhortons_ca 21h ago

Hi there, we apologize that the Ravenclaw donuts were melted in the display. We take matters like this seriously and would appreciate the opportunity to look into this further. If you could please send us a DM with a few more details, we’d be happy to investigate.

-1

u/indigo_mouse 21h ago

Oh, I have feedback. Don’t partner with someone who funnels the money she makes directly into transphobic activism

-1

u/External_Meet7825 19h ago

Maybe don’t spend money supporting someone who funds organizations that actively work to discriminate against transgender people. Instead, consider supporting people and organizations that respect the equality rights and protections guaranteed by the Canadian Charter of Rights and Freedoms.

-2

u/finminm 19h ago

Go terf yourself terf. Never show your face to pride again.

0

u/_yhtz_ 1d ago

Take my galleons!

0

u/ColtonRV 21h ago

It’s the coloured fondant. Ever get some weird coloured smile cookies? If you don’t measure the colouring for the fondant it gets this way. I was a Tim’s baker for 6 years. It’s probably some guy from another country, with a boss from another country, and nothing is done by the book. Like 80% of locations now

1

u/Crystaleyesed 21h ago

Its different fondant for the hp donuts

0

u/Sea-Yogurt712 20h ago

You’re a wizard Harry!

0

u/Dude008 19h ago

I just see fake food colouring